Darrell Waltrip Subaru

This is my third Outback from this dealership. My service manager, Rob has been wonderful. My sales person, Kelsie, was very helpful, also. My service manager, Rob has been wonderful. My sales person, Kelsie, was very helpful, also. More

they sold me two cars 2 months apart after my first one was totaled by a drunk driver .they have been special with all the help i needed especially Chris and Kaleb was totaled by a drunk driver .they have been special with all the help i needed especially Chris and Kaleb More

My car needed repair, so I took it here. It was nice to drive in and talk to someone immediately. They were very welcoming. Amanda Dlugas and Dustin Stevens hooked me up with a rental car in It was nice to drive in and talk to someone immediately. They were very welcoming. Amanda Dlugas and Dustin Stevens hooked me up with a rental car in minutes. I was able to use it for work then picked up my fixed car the next day. I would definitely come here again! More

I had a great buying experience at Darrel Waltrip. My salesman David was so helpful and kind! I could tell he really believes in what he’s selling! My salesman David was so helpful and kind! I could tell he really believes in what he’s selling! More

Always the best experience bringing my 2 vehicles here for service. The service managers, Will and Dustin always see that I am taken care of. They ensure my 2000 Outback stays on the road and that my 2020 for service. The service managers, Will and Dustin always see that I am taken care of. They ensure my 2000 Outback stays on the road and that my 2020 STI is in the best hands. Been a loyal customer for over 6 years! Come see anyone at DW service and they will take care of you! The Sales department is fantastic too! I have bought 2 vehicles from here and could not have been happier with my purchases. Unfortunately one of them was totaled by a careless driver and DW Sales was able to hook me up with a vehicle to replace it quickly, in a color I liked more. Could not be happier doing business here. More

the service department is amazing to work with. especially mason. he took the time to go over everything with me. couldn't ask for a better experience. especially mason. he took the time to go over everything with me. couldn't ask for a better experience. More

Recently had a great experience when deciding on a new vehicle for my wife. Did my homework first and had a great conversation with Jason Bradley (Finance Manager), who ran numbers for me and was an exce vehicle for my wife. Did my homework first and had a great conversation with Jason Bradley (Finance Manager), who ran numbers for me and was an excellent communicator throughout the process. He introduced me to our Sales Guy, Jason, who was also very knowledgeable and professional. The deal Jason Bradley promised, always the deal done and his colleague, Chris, worked well with my wife when completing the final paperwork. Very happy with the customer service we received, and would definitely recommend these guys to anyone looking for their next Subaru vehicle in the future. More

Diana and Mark were great at helping me find the best car for my needs and stayed within my budget. It was a great experience. for my needs and stayed within my budget. It was a great experience. More

Darrell Waltrip Subaru in Franklin, TN made my car-buying experience smooth and stress-free. From start to finish, the entire team was friendly, professional, and efficient. Kevin Griggs took care of almost experience smooth and stress-free. From start to finish, the entire team was friendly, professional, and efficient. Kevin Griggs took care of almost all of the paperwork before I even arrived at the dealership, which made the process quick and easy. Everything was clearly explained, and there were no surprises. I’m thrilled with my new vehicle and highly recommend Darrell Waltrip Subaru to anyone looking for excellent service and a hassle-free purchase! More

I am a proud Subaru owner and have been extremely satisfied with the reliability and performance of my vehicle. For all of my maintenance needs, I visit Darrell Waltrip Subaru, where I always reques satisfied with the reliability and performance of my vehicle. For all of my maintenance needs, I visit Darrell Waltrip Subaru, where I always request Peter Kotulsky for service. Peter is consistently kind, professional, and welcoming, always greeting customers with a warm smile. He keeps me well-informed about the progress of my vehicle, allowing me to plan my time accordingly. Peter's exceptional customer service makes each visit to the dealership a positive and pleasant experience. I highly recommend his service to anyone seeking quality care and attention. More