
Darrell Waltrip Subaru
Franklin, TN
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323 Reviews of Darrell Waltrip Subaru
I cannot say enough good words about Darrell Waltrip Subaru. The location is great, and the facility is beautiful. I test drove a Subaru with them once and the salesman was very kind, and not pushy. I e Subaru. The location is great, and the facility is beautiful. I test drove a Subaru with them once and the salesman was very kind, and not pushy. I ended up purchasing from another dealership, but I still get my service done at DWS. First off, as a chick, I sometimes get talked down to at a car place, but here they always treat me with respect right off the bat. The lounge to wait for service to your car is lovely and the chairs are comfy. I love the coffee machine! The last time I needed service, I lamented that I had to be without my Subaru, so they gave me a 2024 model of my same model (Ascent) to drive for the whole weekend! Now, of course, I want the 2024 Ascent! But it gives me something to look forward to one day, when we can afford to trade our beloved family Subaru in. I never feel like I'm going "to the car dealership" when I go to DWS; I feel like I'm visiting friends. Thank you for such a pleasant experience, y'all! More
The dealership was great and our experience was very positive. AJ was our sales associate and she did a fantastic job. The staff was extremely accommodating and went over and above to be helpful, espe positive. AJ was our sales associate and she did a fantastic job. The staff was extremely accommodating and went over and above to be helpful, especially since we had a brand new 15 week old puppy with us. Our pup got lots of love and even got her own ‘swag bag’ !! Several long term employees stopped by to congratulate us and wish us well. Darrell Waltrip Subaru certainly made us feel like part of the family! More
Josh was great at helping me find the right car for me! He took my call on his day off and found the car I wanted the very next day. He even worked on the price with me. He was very helpful. He took my call on his day off and found the car I wanted the very next day. He even worked on the price with me. He was very helpful. More
I brought my car in for basic service, they did a multi-point inspection and even sent me a video with the results! They always take great care of my car and make sure I feel like I understand the ne multi-point inspection and even sent me a video with the results! They always take great care of my car and make sure I feel like I understand the next maintenance that is coming due on my car. More

I had an excellent experience working with Boomer, a car salesman at Subaru. He was incredibly patient, kind, and very knowledgeable throughout the entire process. Boomer went above and beyond, showing us m salesman at Subaru. He was incredibly patient, kind, and very knowledgeable throughout the entire process. Boomer went above and beyond, showing us multiple cars and taking the time to go over every detail. He even programmed the car for us before we left, ensuring everything was set up perfectly. Boomer made sure we were able to take advantage of all the discounts available, and there was absolutely no hassle. The process was smooth, fast, and completely painless. I genuinely felt like I was in good hands the whole time. Boomer and the team at Subaru are trustworthy and dedicated to making sure their customers are satisfied. Highly recommend! More
I purchased my second Subaru for Darrell Waltrip Subaru and was extremely satisfied with the service. Mark was the salesman. He is kind and understanding regarding my needs. My previous experience with and was extremely satisfied with the service. Mark was the salesman. He is kind and understanding regarding my needs. My previous experience with the service department also is great. They are able to get the service done in a timely matter. I would recommend Mark to assist you when you are in the market for a reliable automobile at Darrell Waltrip Subaru. More