
Darrell Waltrip Subaru
Franklin, TN
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336 Reviews of Darrell Waltrip Subaru
I had a wonderful experience trading in a car/buying a barely-used Subaru Forester at Darrell Waltrip. My salesman Mark Smallwood actually took the time to get to know me and my husband as people, and he barely-used Subaru Forester at Darrell Waltrip. My salesman Mark Smallwood actually took the time to get to know me and my husband as people, and he patiently let me test drive many cars. Mark is just . . . REAL. No B.S. It was a very customer-centered experience in that he did not pitch me on cars that I wasn't looking for, and he didn't pressure me to buy new. My husband came along, but Mark treated me like the buyer because I was the buyer. Some salesmen still treat the man in the relationship like he is the decision maker, but Mark never talked down to me or over me to my husband. I felt very empowered in the process. The only thing I would change is that the car wasn't ready the day we bought it and it took several hours before we could leave (which was in no way Mark's fault). Because of the trade-in, we were stranded. Mark drove us to a restaurant so we could get something to eat, and he picked us up when the car was ready. That's service! I recommend Mark at Darrell Waltrip to anyone (especially other women!) looking to find the best car for their budget and life. I've always wanted to drive a Subaru, and my Forester is perfect. More
Genuine customer service! Efficient and quick sale transaction. Best in class and worn buy a car anywhere else! Efficient and quick sale transaction. Best in class and worn buy a car anywhere else! More
Amanda Dlugas is professional and knowledgeable! She helped me get exactly what I was looking for in the shortest time possible. Everyone was kind and made the process painless. I recommend the deal She helped me get exactly what I was looking for in the shortest time possible. Everyone was kind and made the process painless. I recommend the dealership to anyone looking for a fair deal on a great product! More
This dealship is the best I have ever been to. The salesman was very knowledgeable and everyone was kind, you were greeted and welcome upon entering the lobby. My was respected and I appreciate th The salesman was very knowledgeable and everyone was kind, you were greeted and welcome upon entering the lobby. My was respected and I appreciate this because I am a busy person More
This will be our third vehicle lease through Darrell Waltrip Subaru and we could not be more pleased. David B. always gives us the best experience along with everyone else who is involved with the sale. Waltrip Subaru and we could not be more pleased. David B. always gives us the best experience along with everyone else who is involved with the sale. We love our 2024 Crosstrek Wilderness! Look forward to many more years of impeccable service. Thank you for all that you do. Also would like to note that their service department is also awesome! More