
Darrell Waltrip Subaru
Franklin, TN
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337 Reviews of Darrell Waltrip Subaru
The best part of my transaction with this dealership was interacting with the salesperson Mark Smallwood. He was courteous, intelligent, and best of all answered all my questions without being pushy. The wo interacting with the salesperson Mark Smallwood. He was courteous, intelligent, and best of all answered all my questions without being pushy. The worst part was my interaction with the finance person. This was a cash transaction. The finance person tried to sell me every possible warranty though I had made it clear I was done. He wasted my time in being persistently pushy. I realize this is part of his job, but so should sensitivity to the customer be as well. Other than that, my past experiences with the service department have been fine. More
This is the second car we have purchased through your dealership. Both times we used Mr. Stempniak. He is very knowledgeable , truthful and pleasant to work with. He always contacted us in a prompt dealership. Both times we used Mr. Stempniak. He is very knowledgeable , truthful and pleasant to work with. He always contacted us in a prompt manner. More
Charlotte was excellent, she listen to what I wanted and didn't try to steer me to something else. I didn't feel any pressure she let me and my wife choose between our options. didn't try to steer me to something else. I didn't feel any pressure she let me and my wife choose between our options. More
The dealership was great from start to finish. They kept me updated on my vehicle delivery and gave me options for my lease. The sales rep and finance people were wonderful to work with during my They kept me updated on my vehicle delivery and gave me options for my lease. The sales rep and finance people were wonderful to work with during my purchase. It was actually the first time I’ve enjoyed the car shopping process so kudos to them. More