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Dave Arbogast Buick GMC
Troy, OH
425 Reviews
Dave Arbogast dealerships have been serving the Dayton Area for more than 29 years. We are family owned and operated and are continually ranked the highest in customer satisfaction.
Dave Arbogast is nationally recognized for excellence in sales, service and parts. Every department and employee at Arbogast is trained and dedicated to your satisfaction. We constantly strive for perfection in every aspect of the automotive business. From selling you a car to simply washing your vehicle, Arbogast is committed to doing it right the first time and to the best of our ability. We strive to keep the "Golden Rule," do onto others what you would like done to you. This is not only a biblical principle, but a way of life for our family and employees.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 425 reviews
October 02, 2023
I can't say enough about my experience working with Mark! He is a true professional. My husband and I bought our son's first car and Mark made the entire process seamless. Every time we visited he went out o He is a true professional. My husband and I bought our son's first car and Mark made the entire process seamless. Every time we visited he went out of his way to make sure we were comfortable, he explained everything in detail and he was upfront and accommodating at every turn! Even since we purchased the car, he's checked in to see how things are going and is super happy for our son! That means a lot. I'm a pretty good judge of character and Mark is the real deal! will definitely be back to work with Mark in the future! More
by cheatham5
Employees Worked With
Helpful September 23, 2023
You sold me a beat up conversion van Already replaced rotors and pads $1,300 Alternator gone power steering had issues Thank you for the hacked up $68k vehicle Having this in and out of mechanics wi rotors and pads $1,300 Alternator gone power steering had issues Thank you for the hacked up $68k vehicle Having this in and out of mechanics with a disabled son will be fantastic for our family. We wish you all the best Dave Arbo rip off gast More
by misdeafinancial
June 25, 2023
Service department is horrible. Been 3 weeks since my appt for a broken window/door control on drivers door. Have not heard a word from the "service advisor " Ethan since then on g Been 3 weeks since my appt for a broken window/door control on drivers door. Have not heard a word from the "service advisor " Ethan since then on getting a replacement control. Will never purchase another vehicle here. My salesman Brandon Hughes was great but the horrible service dept has soured me on this dealership. Never again. More
by wwilliams27
Employees Worked With
Ethan service advisor
May 31, 2023
Brian was my and my mom's salesman, and he was awesome. He worked with us on keeping the SUVs that we bought close to our price ranges. I feel like he went far and beyond in helping me find a used SUV that He worked with us on keeping the SUVs that we bought close to our price ranges. I feel like he went far and beyond in helping me find a used SUV that I wanted and also helping mom find her a new SUV in the color she wanted.am so thankful for that. In about 2 years I am most definitely be coming back to buy my daughter a car when she gets her temps and it will be bought from Brian. I will also be recommending Dave Arbogast to anyone who wants or needs a new or used vehicle, and Brian is the man to talk to, and I've already told my family and friends where to go to buy a car or suv or even a truck. THANK YOU!!! More
by SarahKatz
April 12, 2023
Will never spend another dollar at this dealership again! Service advisor said her dad and grandfather were owners of car repair shops and she’d been working on cars since the age of 12. She didn’t even kno Service advisor said her dad and grandfather were owners of car repair shops and she’d been working on cars since the age of 12. She didn’t even know which way to turn the nut to loosen lol. GM torque specs weren’t followed by the mechanic, female service advisor had zero customer service skills. Fellow in charge of the service dept (Michael) never offered an apology for GM specs not being followed on my vehicle which caused me an inconvenience. I will tell everyone my experience at this dealership and hope this dealership causes no one else an inconvenience, loss of time, or worse. More
by Len
Employees Worked With
March 15, 2023
Ross Dillahunt always works well with us, answering questions, and taking time for us. Gives excellent service questions, and taking time for us. Gives excellent service More
by jeancalladine
Employees Worked With
March 08, 2023
Both Ron Burton in sales and Dan York in finance were excellent, creative and personable during the negotiation process' for my new GMC truck. Thanks for all your help! Dave Graham excellent, creative and personable during the negotiation process' for my new GMC truck. Thanks for all your help! Dave Graham More
by Dave
Employees Worked With
Ron Burton
March 03, 2023
Perform the wrong service took three and a half hours to change the oil and a cigarette lighter that was the second trip for the cigarette lighter very poor service change the oil and a cigarette lighter that was the second trip for the cigarette lighter very poor service More
by tpelaston
Employees Worked With
Chrissy service writer
February 20, 2023
Very disappointed, came for service (performed the wrong one), and would not let me speak to the mechanic regarding an issue with diagnosing communication errors the vehicle is experiencing. How does it mak one), and would not let me speak to the mechanic regarding an issue with diagnosing communication errors the vehicle is experiencing. How does it make sense to figure something out with no history of what's happening? Will not return!! More
by Kharmon68
