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35 Reviews of Dave Gill Chevrolet - Service Center
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February 13, 2018
Courteous and observing client service I have excellent customer service from Dayna. She was fast, observing and very courteous also and she very thoroughly went thru all the information ab I have excellent customer service from Dayna. She was fast, observing and very courteous also and she very thoroughly went thru all the information about the car. More
by Taina Nieminen
Employees Worked With
Dayna Parker
Helpful November 24, 2017
Purchasing my truck My salesman name was Bryan Gallagher. I originally came in to get a estimate on my 9 year old vehicle that I purchased from Dave Gill back in August o My salesman name was Bryan Gallagher. I originally came in to get a estimate on my 9 year old vehicle that I purchased from Dave Gill back in August of 2008. Soon as I pulled in the lot, into a parking space, Bryan saw me and immediately approached me as I got out of my car. He was ready to assist me and ask, how can I help you today! I thought to myself, green check mark #1, good job! I told him my problems right outside the dealership. After I explained my stress of my current vehicle. Hr said, let's go in and see what we can do for you. I walked in not knowing what to expect. He was helpful, personable, he listened, was patient, explained everything in detail, the process went smooth, and I was very satisfied just like I had been when I bought my Grand Prix. Bryan did everything he could do to help me. I cried due to the overwhelming feeling of not having to deal with how I was gonna fix my car issue. I would recommend Dave Gill to anyone! And everyone knows that word-of-mouth is the best marketing tool there is. More
by Markeeta Evans
Employees Worked With
Bryan Gallagher
October 31, 2017
It was Excellent the people was nice. Because i do believe they value there customers .And loved the service they gave me.And Craig Delmatto was the coolest Salesman ever.Thank you. Because i do believe they value there customers .And loved the service they gave me.And Craig Delmatto was the coolest Salesman ever.Thank you. More
by Carguy jack123
Employees Worked With
Craig Delmatto
April 20, 2017
Horrific.. I went in for air-conditioning repair and left without working headlights. Service wanted $700.00 to restore lights that were working when I dropped t I went in for air-conditioning repair and left without working headlights. Service wanted $700.00 to restore lights that were working when I dropped the car off. More
by Not n idiot
Employees Worked With
November 29, 2016
Wonderful Experience My experience at Dave Gill was amazing. First I would like to say that my dad is a car mechanic so I've never had to take my vehicles to a car dealers My experience at Dave Gill was amazing. First I would like to say that my dad is a car mechanic so I've never had to take my vehicles to a car dealership, and am actually quite hesitant to do so because I'm afraid of getting scammed into paying more than I need to. I recently bought a certified used Chevy Cruze from a dealer in Iowa, my previous home, because I was moving to Columbus; a few weeks after I purchased the Cruz, I had issues with the car and took it to a dealer in Iowa who dismissed my concerns saying the issues "were a fluke". When the problems continued after my move to Columbus, I took the car to Dave Gill; everyone was friendly, especially Penny Smith, and they listened to my concerns, took the time to research the problem, and fixed my car quickly. They even fixed a part for my Onstar service without me having to ask. I cannot convey how happy I am with the service at Dave Gill. I'll definitely be going back for any oil change, regular maintenance, or future issues I may have. I wish I had bought my car from them because this dealer runs a truly honest business, something that is hard to say in the car industry now. More
by Sarah Burnell
Employees Worked With
October 12, 2016
poor service scheduling I made an attempt to schedule my vehicle for normal service online. After repeated failures at getting confirmation I live chatted online with Dave I made an attempt to schedule my vehicle for normal service online. After repeated failures at getting confirmation I live chatted online with Dave Gill rep who forwarded my request to the dealership. Monday I was called by Dave Gill service and received a 12:00PM appointment for Wednesday....today. When I arrived I found that there was no possibility they would be able to honor their commitment. Wasting a customer's time is NEVER appreciated. More
by Kurt Bateman
Employees Worked With
Jeremy (not his fault)
June 04, 2016
Sales experience was great and very friendly . Service not so. I was told when i bought the vehicle in 2013 that service on Saturday was first come first serve. This Saturday I was first in line . Service not so. I was told when i bought the vehicle in 2013 that service on Saturday was first come first serve. This Saturday I was first in line as usual there was only one other vehicle behind me. I was told by service rep that it would be several hours before they could get to me because i didn't have an appointment, and that he had worked there 2 years and that they had always taken appointments, if I had known that I would have made them in the past. In the past the line on Saturday was always long that's why I would get there early. This time only two people in line. Instead of it will be several hours before we can get to you. How about value customer we will get to you asap, but we now go by appointments on Saturday. More
by GCombs
Employees Worked With
Steve Pratt
October 16, 2014
Tops in Service !!! Was leaving work and heard an awful sound in my Malibu. Talked to Chad Kistler in service and decided to have it towed in as I was fearful of drivin Was leaving work and heard an awful sound in my Malibu. Talked to Chad Kistler in service and decided to have it towed in as I was fearful of driving at that point. He explained what was needed and walked me through my options. I was extremely impressed with the customer service given and the workmanship. I would highly recommend Dave Gill dealership and his friendly staff, Very pleased !!!! More
by joyce.m.slagle
Employees Worked With
Chad Kistler
January 28, 2014
Everyone was more than overly friendly trying to make the Everyone was more than overly friendly trying to make the sale...so I bought the brand new car in March of 2013, Taking it in for a warranted service Everyone was more than overly friendly trying to make the sale...so I bought the brand new car in March of 2013, Taking it in for a warranted service? Not so friendly. I had a tire go out on me. I was told they didnt have time for it, but if I dropped it off it would be a couple hours then I would get a call to come pick it up and have it mounted. 4 hours later and driving on the tiny spare, they still didnt call. I had to call myself which in turn I was told it was ready. When I arrived they told me they didnt have time to mount it. The exact opposite of what was previously said. When I attemted to explain my dissasisfaction to the service rep, an older gentleman, he was very short with me and proceeded to motion his hands gesturing to hurry up or something of that nature. This only lasted a matter of seconds, but was extemely rude. I drove to the front of the showroom and changed my tire right there outside in the cold and in plain view. When I was finished, I walked inside as a sales rep met me outside and wanted to give me a managers number. As I left, I said good night to one of the employees behind a main desk and was responded with, "Yup". The correct and polite response would have been, "Likewise" or something similar. Yet again, more rudeness. I spoke with the owners daughter and was offered a sincere apology. I didnt tell her about the second guy. I only have 9,000 miles on my vehicle as of 01/2014 and am due for a free scheduled maintance, not to mention several thousand miles of factory warranty, but they will not see me there again. The situation has made me very uncomfortable to go back there. Sorry, Nate Ortiz. More
by Chupacabra
Employees Worked With
Skip
December 13, 2013
I went in to get a key cut and 2 remotes programmed for my Pontiac. The service was extremely friendly and professional, I was impressed at the time with the dealership. 2 days later I got 2 messages on my Pontiac. The service was extremely friendly and professional, I was impressed at the time with the dealership. 2 days later I got 2 messages on my car, I called the dealer to see about getting them looked at, and was blown off. Was told that there was nothing they could do that day, or the next, and I would have to wait the weekend to even get it looked at. When I said that I was out of town on a work trip, was pretty much told there were no options for me. This is not how a dealer should treat customers. More
by timpo
Employees Worked With
Not sure
