Dave Mungenast St. Louis Honda

Recently my husband’s Honda was totaled out by the insurance company so we had to find him a new car fast. He really like Honda’s so I began to shop online for about a week, looking as far as 150 mil insurance company so we had to find him a new car fast. He really like Honda’s so I began to shop online for about a week, looking as far as 150 miles away from home (St. Louis) for the best deal. We bought his last Honda local but the car was not worth what we paid and that dealership’s customer service was extremely poor. As I continued my search I found an incredible 09 Honda Accord that was located at Mungenast St. Louis Honda, so I called to ask some questions about the car. When I called the lady that answered the phone was very kind and upbeat and got me right to the sales guy Tom Wilkerson, Tom was very nice and funny he asked me a few questions and checked on the car I was interested in and asked me would l like to come out to see the car. Once I made it to the dealership everyone was just as friendly in person as they were over the phone, which was a surprise to me based off the experience I had with another car dealership. I did not know everything would go so smooth and so fast I went to test the car on Thursday and the next day on Friday my husband and I went in to see Javier Terrazas which was our finance guy (sweet as can be and funny) and 1 hours later Javier gave us our keys and we drove off the lot. We have had the car almost a week now everything is going well the people of Mungenast have called and emailed to check to see if we had any questions or need anything now that’s what I call good customer service. I am happy to say I do NOT have buyer’s remorse and I will be buying my next car from the Mungenast family. (These days customer service is the main thing that sets companies apart from their competition, you can offer me free soda, snacks, coffee and cappuccino all you want but if I feel like I wasn’t heard when spending my money you can count me out as being a repeat customer.) Mungenast can give some 101 classes on customer service. THANKS FOR AN AWESOME EXPERIENCE! More

My new vehicle purchase was a very positive experience. Ms. Herwig was personable and provided all the information I requested and assisted me in choosing the right vehicle. She went to great lengths to m Ms. Herwig was personable and provided all the information I requested and assisted me in choosing the right vehicle. She went to great lengths to make the process both informative and fun. I will definitely recommend her to my friends and associates who are in the market for a vehicle. Mr. Gierse, who handled the financing of my purchase, was also very personable and took the time to explain each aspect of that process. Both employees saw to it that I was able to take my dream car home after just a few hours! My overall experience at Saint Louis Honda was excellent! More

Mike avoids the typical new car buying experience by way of a soft spoken manner, great initial price and full disclosure. I have bought several cars from him over the years. of a soft spoken manner, great initial price and full disclosure. I have bought several cars from him over the years. More

Mike sold us two Honda's within the last 6 months. He does not pressure into buying products not needed and is a no nonsense type of salesman. He presented the CRV features to my wife with a slow and con does not pressure into buying products not needed and is a no nonsense type of salesman. He presented the CRV features to my wife with a slow and confident approach to the technolgy changes. More

I have been dealing with my Sales Person Joe for the past few weeks. I came all the way from Kansas City because of how professional Joe was. I was dreading purchasing a car but Joe made it an extremely pa few weeks. I came all the way from Kansas City because of how professional Joe was. I was dreading purchasing a car but Joe made it an extremely painless and enjoyable process. He took care of everything before we had gotten there and made sure that I was making the correct decisions, all while giving me a fantastic price. I will surely recommend all of my friends to Joe. Everyone else at the dealership was kind including Ivo, the finance manager. He did not pressure me into buying anything and explained everything thoroughly. St. Louis Honda as a whole is a fantastic organization and should be commended for how well they treat their customers. No wonder they have signs saying #1 volume dealer for 20 straight years! More

St. Louis Honda was a very pleasant car shopping experience. I knew what I wanted and they made it happen. Gina Bommarito was excellent and very professional. She worked with me to get the price wit experience. I knew what I wanted and they made it happen. Gina Bommarito was excellent and very professional. She worked with me to get the price within my budget. Once that was agreed upon, it only took a short time before all the paperwork was completed and I was on my way with a new Accord. I would recommend this dealership to anyone! More

I was originally referred to Mungenast Honda to make my first new car purchase in over ten years and had an excellent experience. I brought my 2011 Civic into the dealership for maintainance even though i first new car purchase in over ten years and had an excellent experience. I brought my 2011 Civic into the dealership for maintainance even though it was out of my way- and always had a positive experience. Besides the perks of Wi-Fi, Krispy Kreme Donuts, and good coffee, my service was completed quickly and my car was always returned clean- inside and out. When my car was wrecked in an accident- I decided to return to the same dealership. I was referred to Gina by a co-worker and she was very friendly and helpful. Purchasing another new car in less than a year was not in my plans, and both Gina and the sales manager, Tim, were sensitive to my situation. I didn't have the means or the inclination for extensive negotiation, and we settled on a more than fair price right away. I was quite attached to my old car, and Gina explained all of the features of the newer model. I drove away in a 2012 Civic with the comfort of knowing the dealership appreciated my repeat business. More

I Bought my previous car From them and received such great attention that it was the first place we went to and bought a car the first day without any desire to shop elswhere. great attention that it was the first place we went to and bought a car the first day without any desire to shop elswhere. More

We needed to replace a vehicle and since we had had such good experiences with Honda products and Rob Carroll in the past, we again went to Rob. Although we started out looking at new vehicles, when we wer good experiences with Honda products and Rob Carroll in the past, we again went to Rob. Although we started out looking at new vehicles, when we weren't happy with those possibilities, Rob suggested looking for a used vehicle which turned out to be a great suggestion! We were fortunate to find a low-mileage, used Odyssey in the model that worked better for our family. This is the fifth vehicle we've purchased with Rob as our sales rep at Mungenast Honda. When we need our next vehicle, we will definitely give Rob a call! He is friendly and helpful without being pushy so we find him easy and enjoyable to work with. More

Rick was terrific to work with. He was very personable, answered any and all questions that I had and was very flexible. I am glad that I had an opportunity to work with him, and he will get my business w answered any and all questions that I had and was very flexible. I am glad that I had an opportunity to work with him, and he will get my business when I am in the market for another car. Thanks, Jason More