Dave Sinclair Buick GMC

Don’t ever do business with this dealer! They have no morals and don’t give a xxxx about the customer. TWICE in one week they sold a truck to someone else for which I had already started the They have no morals and don’t give a xxxx about the customer. TWICE in one week they sold a truck to someone else for which I had already started the process of buying over the phone since I was out of town. The second one I actually had a signed sales order for. Don’t believe anything else they may say to the contrary. More

Very good repor and not pushy. This Dealership should be very successful due to having good sales people. This Dealership should be very successful due to having good sales people. More

Trustworthy, easy to deal with, professional, and quick to get us in our new car. to get us in our new car. More

The best deal again! I have purchased 6 cars and referred 10 people. Nicki Horr and Dan Sinclair and Dave Sinclair always treat me very special...got a great price for my trade in...thanks again...great fami 10 people. Nicki Horr and Dan Sinclair and Dave Sinclair always treat me very special...got a great price for my trade in...thanks again...great family to do business with... More

I would not recommend it due to the interaction of a potential purchase. I had a deposit on another car (F150 Platinum) that I had reconsidered but the Sierra AT4 caught my eye (60K). The issue was that potential purchase. I had a deposit on another car (F150 Platinum) that I had reconsidered but the Sierra AT4 caught my eye (60K). The issue was that I was refinancing my house and could not run credit, so I offered a 5K deposit and they refused to hold, so I offered 20K (bank check in hand) still they would not hold for 5 days. 5 days later the salesman called who was great saying they still had the vehicle, but unfortunately the sales manager that day was "Dave Sinclair Jr" who said that was not how we operate and he has kids too. I killed me to respond to the sales guy with a pic of my new truck saying your boss killed the deal not you More

Scott got me THE DEAL !!! Everybody tells you stuff on the phone to get you in the door, BUT , Scott tells you the real deal. He's not interested in BS . He got me the truck th Everybody tells you stuff on the phone to get you in the door, BUT , Scott tells you the real deal. He's not interested in BS . He got me the truck that I couldn't find at a GREAT price ! THANKS SCOTT, I'll be back again for sure !! More

Great Customer Service Although I ended up not purchasing a vehicle from here I had one of THE BEST customer service experiences with Oscar. He drove me to the overflow lot, Although I ended up not purchasing a vehicle from here I had one of THE BEST customer service experiences with Oscar. He drove me to the overflow lot, allowed me to drive & when I became indecisive & felt discouraged he kept on trying to find something to fit my wants. However, I was on a tight deadline & was unable to find a car that I liked & within my budget. I just wanted to thank him for working so hard for me, suffering through my stubbornness and all. He remained nice & professional. I hope this review counts for something even though I did not purchase anything. More

Great experience! The whole Dave Sinclair team made the process of leasing a car very easy! Scott helped me find the perfect car and worked with me to find the best opt The whole Dave Sinclair team made the process of leasing a car very easy! Scott helped me find the perfect car and worked with me to find the best option for my budget! I love my new Terrain! More

Left hand doesn't know what the right hand is doing 1st trip to service dept... Appointment was at 7am to drop off my truck and pick up a rental truck. Problem is the rental dept doesn't open until 730 1st trip to service dept... Appointment was at 7am to drop off my truck and pick up a rental truck. Problem is the rental dept doesn't open until 730 (and he was late, didn't show up until 737). I had my employee meet me at the job site at 730 because I know it only takes a few minutes to drop it off and get the rental. In addition, I told the guy in the phone that I have the extended warranty and out covers everything. Change the oil while it's here to have the other thing fixed. Well, they tried to charge me. They didn't see that I had multiple warranties not just one (I guess that's how it is) and apparently there's no way computers in this day and age can show that kind of information. 2nd visit.... Scheduled this appointment 3 weeks in advance because it's my work truck and I med it back as soon as possible. Made the appointment at 730 this time (fool me once...), told the guy the whole story about why I need it dropped off and why I need it back. The only noted in the system are to "talk to Mike", problem is mine didn't start work until 830.-then the guy who's helping me, tells me that it'll be a day or two baggie that even look at it... Obviously frustrated, I calmly pleed my case, too no avail. He tells me this it's how it is because its first come first serve. They have no clue how to run the service dept. Terrible terrible service. Probably several typos, I'm aggravated. More

Compulsive liars and managers back them up with more. I had my Lincoln MKC in the body shop twice, they do great work. Once rear ended 6000 damage, next 8500. Deer. I was told they would have to wholesale I had my Lincoln MKC in the body shop twice, they do great work. Once rear ended 6000 damage, next 8500. Deer. I was told they would have to wholesale it by the General Manager because of the damage after repair. I decided to drive a Jeep Renegade on the used car lot. After the test drive I was given a document, stating if they gave me 19500 for my LIncoln would I buy the Renegade. So thinking this was true, I signed it. I took it for a test drive. When I came back I said I would buy it. So expecting 19500 however the General Manager asked me where I got that number and went on to say it is in out body shop and he cannot possibly give me that. So he said they could only "wholesale my car" so I like the Renegade and asked about where the document was and shuffled the paperwork and said "there is no document like I signed, a big fat lie. Among many to come. After the Lincoln was repaired and they had the title I find the same vehicle on their used car lot listed at 23,000. I thought because of all the damage it could only be wholesaled Mr General Manager, a Sinclair mind you. Another lie. Then I got the pitch for seat protection, all sorts of "what if" I said NO once, then shut up about it. I already was lied to twice or three times I lose track. Mr Sinclair was a nice very honest man as were his Sons, the next generation will ruin this fine man's reputation with stunts like this. Any other employee would be fired or repremanded for misleading, lying, claiming that documents do not exist and whatever else that was intentionally done to mislead a customer. Record everything they say, ask for copies of documents or the real smart thing to do is go somewhere else where just because you are related you are not held accountable. What in the World does being a family business mean? That everyone misleads customers and the family members just add to this corruption. Never again. A good experience people tell 10 others a bad experience people tell hundreds. More