Dave Smith Motors

Best Experience Ever! I'll definitely go back. Such a pleasure, such a great deal, no gimmicks, very quick. Love my new truck! They have a lot to choose from so it was definitely worth the trip to Such a pleasure, such a great deal, no gimmicks, very quick. Love my new truck! They have a lot to choose from so it was definitely worth the trip to Idaho to get it, especially since we saved lots of $$ by doing that. Even the 'Finance Guy' was easy and quick and didn't try to pressure us into buying the extended warranty after we said a firm 'no'. They'll even send you photos and give you an online or telephone quote before you go, and then they stick to it. Really really great from beginning to end. More

Best Car Buying Experience I`ve Ever Had I have bought many cars, and I have never had a better experience then the new truck I just purchased from you! Everyone I worked with was wonderful, I have bought many cars, and I have never had a better experience then the new truck I just purchased from you! Everyone I worked with was wonderful, but Tammy really went above and beyond! She was always excellent to follow up with me on any questions I had and being from Utah my whole deal was done over the phone. Everything was exactly as she said it would be and when I drove up to Kellogg the truck I bought was even better then I had expected it to be! It was a great experience and I will be buying future vehicles from your dealership as well as recommending my friends and family to you as well. More

Great Experience This is the 4th or 5th vehicle that I have purchased through Billy Holland. I wouldn't buy anywhere else. They pick you up from the airport and take y This is the 4th or 5th vehicle that I have purchased through Billy Holland. I wouldn't buy anywhere else. They pick you up from the airport and take you straight to the dealership. More

Mike P This is the third vehicle that I have bought from you. I will drive up from California to save money. The price if good and it is a NO hassle buy. Ver This is the third vehicle that I have bought from you. I will drive up from California to save money. The price if good and it is a NO hassle buy. Very easy. Plus.... I love getting up to Idaho any chance that I can. More

great service!!! Best service ever!!! I will forever buy from Dave Smith! They had all the paperwork ready when I showed up to pick up my car Best service ever!!! I will forever buy from Dave Smith! They had all the paperwork ready when I showed up to pick up my car More

Used Truck Purchase I so appreciate the quality and service provided by all the members at your dealership. Jake was very helpful and Steve the Sales Manger made the buyi I so appreciate the quality and service provided by all the members at your dealership. Jake was very helpful and Steve the Sales Manger made the buying experience painless and actually pleasant. More

Happy Customer!!!!!!!! Being from out of state (Montana) we had a lot of concerns, but Jimmy took care of everything and made sure we were satisfied with our vehicle before Being from out of state (Montana) we had a lot of concerns, but Jimmy took care of everything and made sure we were satisfied with our vehicle before we left the lot. He treat us just as good as a customer that would be buying a new vehicle. Will definitely come back and highly recommend Dave Smith..... More

POOR CUSTOMER SERVICE My husband and I were looking at a specific 2014 Jeep Grand Cherokee that was pretty low in price but we couldn't make it out to take a look until a c My husband and I were looking at a specific 2014 Jeep Grand Cherokee that was pretty low in price but we couldn't make it out to take a look until a couple days later. When I called I spoke with Dakotah and was given the information that if we waited until Wednesday of that week to come take it for a test drive the price would jump back up as the price listed online was part of a "Special" and if we wanted to lock in that price we would have to place a $500 deposit to secure the vehicle. If we came out and for some reason didn't like it and didn't want to buy it our money would be refunded. So we put $500 down. Before heading out to Dave Smith we found a Jeep we really liked at Barton Jeep in Spokane (as that is where we live) and so we gave Dakotah a call that we wouldn't be out and would like the money refunded. Everything seemed as though it was "OK" and she informed us that it would take "A little while" to see the refund which was not a big deal at the moment, we assumed "A little while" would mean "3-5 business days" so we waited. A week passed and no refund had gone through so we gave them a call and were told that the dealership policy was all refunds take "8-10 business days to go through" we were a little upset as we were getting close to needing the money for bills that were coming up around the end of the month and were not informed of the exact time that it would take to see the refund, but patiently waited as they made it clear there was nothing we could do but wait. Business day 10 rolls around and no money has been refunded into our account so we give them a call again and we end up a couple different times calling and leaving a message, or calling and speaking with Dakotah or her manager (who I would list but don't have his name) and being told we would receive a "call right back" or "no more than 20 minutes" after waiting and hour and a half we would call back and turns out, their policy is that refunds are not refundable but since we were told that they were they would honor their word, and that they "checked" and the refund has "gone through" but it will be another few days, here we are sitting on day 12 and no refund. Overall our experience with Dave Smith has opened my eyes to the true Trustworthiness of the dealership and we will most certainly be staying away from this dealership as we will be going back to Barton for any future Jeep, Dodge, or Chrysler purchases as JOE PROFIT was a wonderful sales person and they got us an amazing rate and a wonderful deal on our new Jeep. I can't speak for everyone working with Dave Smith but I will say that overall their customer service is exponentially under par and I would not recommend them to any friend or family member, or really anyone looking for a quality vehicle. More

Customer service On vacation in Sandpoint, air conditioning went out, dodge dealer there wouldn't even talk to us. After Alpine motors took us in to diagnosis the prob On vacation in Sandpoint, air conditioning went out, dodge dealer there wouldn't even talk to us. After Alpine motors took us in to diagnosis the problem (and they are a Chevy dealer), they couldn't fix it so my dad had me call you guys. You got us in -early in fact, the guy who helped us came out and showed us where we could park our trailer while we waited. Every one was really nice, even replaced the battery in the key for us. Thanks so much for helping us out, we were dreading the drive back to Nevada with no air and 2 dogs. You were our lifesavers. Lisa Hess More

Great Experience I would highly recommend anyone wanting to buy a vehicle to go to Dave Smith. It was so hassle free and Tammy Silaski worked to help us through the pr I would highly recommend anyone wanting to buy a vehicle to go to Dave Smith. It was so hassle free and Tammy Silaski worked to help us through the process and found a part so we would be able to tow our trailer home. I will definitely buy from Dave Smith in the future. Thanks to Steve and to Doug in finance. Everyone was helpful and informative throughout.the buying process. More