My wife & I were on our way home from another dealership that didn't have the CRX we saw online. We saw that Dave Towell had one similar to the one we missed out on & decided to stop in to see if they still had it. Even though we rolled in 15 minutes before closing time on a Saturday afternoon, Steve (the salesman that welcomed us to the dealership) gladly asked us what he could do for us. Unfortunately, they too had just sold the one we saw on AutoTrader.com, but Steve had us look at the one they had just uploaded to the internet. It met all the requirements my wife & I had so we told him we would take it & offered to come back Monday during "normal" business hours (by now it was well passed closing time). Both Steve & his manager, Boone Adams, happily offered to stay as long as it took so my wife could drive her new vehicle home that day. While the whole visit "only" took 90 minutes or so, it was still time that these two men could have been spending with their families or tending to off-the-clock personal things. I definitely feel that customer-care is a cornerstone at this dealership. And even though we went well past closing time, we never felt hurried or pressured during the sale. Very pleasant surprise.