Dave White Acura - Service Center

Tires needed changing, none in stock Made an online appointment for an oil change and tire change (clearly stated in the appointment notes and made about 1 month in advance). Came from Made an online appointment for an oil change and tire change (clearly stated in the appointment notes and made about 1 month in advance). Came from an hour away so I wanted to get everything done in one visit. When I arrived they did not have the tires in stock so the oil change was done but I had to make another appointment in 2 weeks. So another day trip to Toledo that I wouldn't have needed. More

Purposeful & painless. Scott provided excellent customer service from beginning to end. He deserves a bonus or two. Thank you also to Lisa for my 1st use of the chat service Scott provided excellent customer service from beginning to end. He deserves a bonus or two. Thank you also to Lisa for my 1st use of the chat service. I had hope that Acura would have beat a competitors price. It was my 1st time scheduling my service myself on line. More

good experience On time, thorough, over all a very good experience. Comfortable waiting room and complete facilities. Cleaned car nicely and were considerate of my co On time, thorough, over all a very good experience. Comfortable waiting room and complete facilities. Cleaned car nicely and were considerate of my concerns such as tire pressure and reseting oil gauge. More

Always treated well. My wife and I are on our third Acura. Our first purchase occurred around 2004 and it was because my wife liked the car (TL). When it was time to rep My wife and I are on our third Acura. Our first purchase occurred around 2004 and it was because my wife liked the car (TL). When it was time to replace another vehicle, she wanted another Acura because of the way she was treated by Chris Basilius and the service department. When it was time for another car, we didn't consider anything else, we just went to see Chris. We are always taken care of when we go for service. More

They Make Sure to Make it Right Attention to detail and effective communication separates them from the rest. My only gripe would be that I wish they had more loaner cars available f Attention to detail and effective communication separates them from the rest. My only gripe would be that I wish they had more loaner cars available for multi-day service jobs. More

Great experience Fast, friendly and efficient service. Completed sooner than I expected.Employees made the wife and I feel welcome. Waiting area was clean and pleasan Fast, friendly and efficient service. Completed sooner than I expected.Employees made the wife and I feel welcome. Waiting area was clean and pleasant with complimentary drinks and USA Today. More

I came in for an oil change and had the car inspected. The service was prompt. I was immediately greeted and the car was taken in for service. I was updated when it was nearly ready and Scott, the servic The service was prompt. I was immediately greeted and the car was taken in for service. I was updated when it was nearly ready and Scott, the service manager, explained everything from the inspection thereafter. The waiting area was clean and comfortable and I enjoyed the snacks. The car was thoroughly cleaned inside and out. Who could ask for anything more? More

On time, Courteous, and CLEAN Oil change , tire rotation and many poit inspection ... 1 hour to complete and they washed my car. Scott was attentive and knowledgeable ... what mor Oil change , tire rotation and many poit inspection ... 1 hour to complete and they washed my car. Scott was attentive and knowledgeable ... what more could I ask for. 5 stars for sure. More

Oil Change Technicians were friendly and helpful and explained services required thoroughly. Car was returned to me neat and freshly washed. Scott was helpful Technicians were friendly and helpful and explained services required thoroughly. Car was returned to me neat and freshly washed. Scott was helpful and explained all services performed. More

Quality, precision and friendliness Scott got my car service started on time. Gave me friendly updates, and delivered services with flying colors! Found nail in my tire and replaced fab Scott got my car service started on time. Gave me friendly updates, and delivered services with flying colors! Found nail in my tire and replaced fab battery for free. More