Back

Dave White Acura - Service Center

Sylvania, OH

4.8
534 Reviews

534 Reviews of Dave White Acura - Service Center

Sort by
December 07, 2018

Car Servicing Good service, car is operating very well. Oil change, oil filter replaced, a new battery and two other filters replaced. A passenger side mirror issue More

by CGOODMAN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sulier
Dec 08, 2018 -

Dave White Acura responded

Thank you for taking the time to give us a review, we truly appreciate it! We're so happy your Acura is performing well and you are happy with the service you received. We do apologize about your car not getting a car wash. We will remind our Service Department that every vehicle is to get a car wash every time it is in for service.

December 01, 2018

Excellent service Called Dave White Acura with multiple electronic failures. Secured an immediate appointment and everything was fixed the next morning. In addition, More

by John W. BG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sulier
Dec 01, 2018 -

Dave White Acura responded

Thank you so much for taking the time to leave us a review, John! We're happy we were able to fix your electronic issues quickly and efficiently!

November 29, 2018

Routine service for 6 months new top of the line MDX The place is a dump compared to the dealerships where I bought the car. Service Manager is rough and argumentative for everything. When I complained More

by USAITO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Sulier
Nov 29, 2018 -

Dave White Acura responded

Thank you for taking the time to leave us a review. We are sorry your experience was less than what you had expected. With regards to the dealership being a dump, we do apologize. We are in the process of remodeling, as we are sure you could tell from all of the construction workers, tools, and tarps. We are looking forward to it being completed and our facility/operations going back to normal. We have the lowest cost for an oil change on an Acura within 100 miles. We are not sure where you are getting $19 oil changes at, but that is definitely a good deal! If we could compete with that, we would. However, $59 is a very competitive price for an oil change on a luxury line. If there is anything we can do in the future to earn your business, please let us know.

November 29, 2018

Great customer service friendly staff Very friendly & Lisa got an appt for me very quickly for a recall that involved airbag & safety Scott & Jose were great Car was washed & vacuumed e More

by KCAPERNA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose, Scott Sulier
Nov 29, 2018 -

Dave White Acura responded

Thank you for your review!

November 29, 2018

Service for recall Went in to get service for a recall. Service was free, people were friendly, and there was WiFi and phone chargers while I waited! They even washed an More

by rlundee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sulier, Randy Lao
Nov 29, 2018 -

Dave White Acura responded

Thank you for your review! We truly appreciate it and your business!

November 28, 2018

Service Excellence Very professional, friendly and accommodating. Take the time to explain matters. Got us in for service right away. Took time to explain what was do More

by CKFBRENNAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Solis, Scott Sulier
Nov 29, 2018 -

Dave White Acura responded

Thank you for taking the time to leave us a review! We truly appreciate it!

November 17, 2018

Always trust Dave White Acura Service Department Scott definitely made sure my car was repaired properly! He went out of his way to even take extra precaution and had an alignment completed in order More

by NICKS0624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daryl Bollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Sulier, Ben Podolsky
Nov 19, 2018 -

Dave White Acura responded

Thank you so much for your review! We're happy Scott was able to solve this issue and was helpful in the process!

November 10, 2018

Oil change Efficient, friendly, professional service. They’ve been serving my car for years. It’s a bit more pricey than the local shop, but they do a complimen More

by AcuraTSXowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose is great, too. , Scott Sulier
Nov 10, 2018 -

Dave White Acura responded

Thank you so much for this outstanding review! We truly appreciate it and your business!

November 08, 2018

The service department is AWESOME! Jose took time out on his day off to assist me! This was INCREDIBLE! He thoroughly checked out my vehicle and wrote up the service on HIS OWN time! More

by NICKS0624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daryl Bollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2018 -

Dave White Acura responded

Thank you for your outstanding review, Nick! We're so happy Jose was able to help you!

November 07, 2018

Preventive Maintenance The service I've always received at Dave White Acura has always been top notch and the most recent is no exception. They are very accommodating, provi More

by rbame12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sulier
Nov 08, 2018 -

Dave White Acura responded

Thank you for your review! We're so happy to be performing the maintenance for your vehicle!