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Dave White Chevrolet - Service Center

Sylvania, OH

4.2
1,160 Reviews

1,160 Reviews of Dave White Chevrolet - Service Center

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February 02, 2024

Warranty, Repair and Customer Services Issues at DAVE WHITE Chevrolet I am extremely disgusted with my experience with Dave White Chevrolet and its Service and Customer Service Departments. Do not e More

by ddouglasb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Mehling
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Whitt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Dave White Chevrolet responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Rob Whitt rwhitt@whitecars.com 419-885-4444 Ext. 215

January 31, 2024

She made me feel welcome They were very helpful. I plan on staying with them More

by Ssabecki
Recommend Dealer
Yes
Employees Worked With
Idk. A girl
Feb 01, 2024 -

Dave White Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dave White Chevrolet, we look forward to having you as one of our valued customers for many more years to come! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Rob Whitt rwhitt@whitecars.com 419-885-4444 Ext. 215

January 21, 2024

They took longer than expected to complete the work on my car. They did however save me some money on a part. More

by BRIGHTON103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Jan 21, 2024 -

Dave White Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Dave White Chevrolet, we look forward to having you as a valued customer for many years to come! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Rob Whitt rwhitt@whitecars.com 419-885-4444 Ext. 215

January 20, 2024

Always a great experience at Dave White Brent kept me updated and informed about my vehicle. Thank you! More

by bms84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Jan 21, 2024 -

Dave White Chevrolet responded

Thank you for the kind words for our service department! Brent and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Rob Whitt rwhitt@whitecars.com 419-885-4444 Ext. 215

January 18, 2024

The service manager gave me a hard time about my replacement wipers. I won't go back! More

by lindazmud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shane McGaharan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Dave White Chevrolet responded

Providing a positive experience is our top priority, Linda, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Rob Whitt rwhitt@whitecars.com 419-885-4444 Ext. 215

January 17, 2024

Took over 2-1/2 hours for an oil change and that was with an appointment More

by dturk0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jan 18, 2024 -

Dave White Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Rob Whitt rwhitt@whitecars.com 419-885-4444 Ext. 215

January 17, 2024

The service was excellent and the wait wasn’t bad. Everyone there was friendly and listened to what I needed done. More

by Kprop3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Racquel Hossler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Dave White Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Dave White Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Rob Whitt rwhitt@whitecars.com 419-885-4444 Ext. 215

January 17, 2024

Dave White did a good job diagnosing a starter problem. They kept me informed on solving the issue. More

by bdouthett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Roznoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Dave White Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dave White Chevrolet, we look forward to having you as one of our valued customers for many more years to come! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Rob Whitt rwhitt@whitecars.com 419-885-4444 Ext. 215

December 30, 2023

Great service and interior detail; worked around my schedule; was able to drop off early and pick up at my convenience More

by redd_mans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2023 -

Dave White Chevrolet responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Rob Whitt rwhitt@whitecars.com 419-885-4444 Ext. 215

December 09, 2023

Very pleased with the customer service an the sale man . . Will be back to purchase truck. More

by Justin43611
Recommend Dealer
Yes
Employees Worked With
Matt Malkuian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter
Dec 11, 2023 -

Dave White Chevrolet responded

Justin, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dave White Chevrolet. Congratulations on your new truck! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Rob Whitt rwhitt@whitecars.com 419-885-4444 Ext. 215