Dave White Chevrolet - Service Center

Scheduled an appointment for an oil change online. The first available appointment was almost 4 weeks out. I got a call from the service center to get my vin and asked if there was an earlier appointm The first available appointment was almost 4 weeks out. I got a call from the service center to get my vin and asked if there was an earlier appointment available. Receptionist rescheduled me. When I showed up for my rescheduled appointment, there was no record that it had been rescheduled. I ended up waiting 2 hours. While I was waiting I heard several employees talking in a not very professional manner. The technician came out and gave me a price for replacing my battery, which I declined. On the bottom of my receipt in the “recommended not done/ declined services” area it states that “customer states battery dead. Replace battery.” I have never had battery issues and did not state this. All around, not a good experience. More

They are very professional friendly and helpful. First class in every way. Customer service is excellent. First class in every way. Customer service is excellent. More

We took the car in for repair but the next day the engine light came back on and we are experiencing the same problems. light came back on and we are experiencing the same problems. More

Service was great no complaints everything everything I asked for was done on my vehicle. Thank you very much. This is my fourth Corvette and I always bring them to Dave White’s for service because I can t asked for was done on my vehicle. Thank you very much. This is my fourth Corvette and I always bring them to Dave White’s for service because I can trust. More

On time professional service and additional updates on other services that should be preformed on your vehicle other services that should be preformed on your vehicle More

Vehicle was ready when promised, communication was good, and the problem was fixed. Can’t ask for more. and the problem was fixed. Can’t ask for more. More

Great customer service. I think when getting service u should get a car wash too I think when getting service u should get a car wash too More

The service department installed a front license plate bracket on my 2023 Tahoe. I would think after spending $40 it would have come with screws to actually mount the license plate. bracket on my 2023 Tahoe. I would think after spending $40 it would have come with screws to actually mount the license plate. More

They provided the service I requested. I had a first appointment of the day on Tuesday, vehicle was not diagnosed til Wednesday at the end of the business day. Vehicle was not ready for a I had a first appointment of the day on Tuesday, vehicle was not diagnosed til Wednesday at the end of the business day. Vehicle was not ready for a pick up until Friday afternoon. More

Warranty, Repair and Customer Services Issues at DAVE WHITE Chevrolet I am extremely disgusted with my experience with Dave White Chevrolet and its Service and Customer Service Departments. Do not e WHITE Chevrolet I am extremely disgusted with my experience with Dave White Chevrolet and its Service and Customer Service Departments. Do not even consider them for service on your GM vehicle. They have installed two "new" GM transmissions in my Corvette; the first failed under normal driving conditions after 1,336 miles. The second transmission that they installed did not function properly according to their diagnoses upon installation. They falsely claimed that the problem was a programming issue in the car and not the transmission. On their recommendation, I had the vehicle transported from Dave White to a specialist shop of their choice for further diagnostics. At this time, the specialist shop verified that the transmission was 100% the cause of the malfunction and required removal and replacement.  Dave White now refuses to take any further action to stand by their warranty and replace the faulty transmission. I have now spent over $8,000.00 in repair costs, transportation, and diagnoses with no resolution to the issue. The General Manager, Joe Mahling, and the Service Manager, Robert Whitt, both refuse to take my calls and have instructed their staff not to schedule or accept my car for any further repairs.  Even going as far as to refuse my vehicle as it was being transported back to them from the specialist shop that they directed me to have it diagnosed by. I am not finished fighting, but I wanted to warn the public of this situation and advise you to seek other service providers in the Sylvania/Toledo area.  More