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Dave White Chevrolet - Service Center

Sylvania, OH

4.3
1,239 Reviews

1,239 Reviews of Dave White Chevrolet - Service Center

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March 18, 2022

Very poor communication. Called several times left messages with no return calls back until several days later. More

by Jbrels4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Ganues
Apr 05, 2022 -

Dave White Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

March 17, 2022

Excellent service from friendly staff. Had an oil change and returned a few weeks later due to a check engine light. Both times were very quick and easy. More

by bandre
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Racquel Hossler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Dave White Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dave White Chevrolet! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

March 17, 2022

Service department is excellent what more could I say I’ve had no problems or issues with the service department More

by Randy Howell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Dave White Chevrolet responded

Randy, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

March 17, 2022

Kyle was outstanding in handling my service visit. Explained repairs and warranty thoroughly. Thank you very much. More

by Kirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Mar 18, 2022 -

Dave White Chevrolet responded

Thank you, Kirk! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dave White Chevrolet. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

March 17, 2022

Great customer service. Great work. Kyle is the best. I will highly recommend Dave White. More

by jwiezbenski
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Mar 18, 2022 -

Dave White Chevrolet responded

Thank you so much for your excellent review! We are so glad that Kyle had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Dave White Chevrolet. Please don't hesitate to reach out if you need anything else. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

March 15, 2022

Appointment was made easily and convenient. All parts were ordered and in stock. Kyle communicated status and asked permission to repair. Work was done on time and vehicle was prepared for my a More

by rworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Mar 16, 2022 -

Dave White Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. It's great to hear that Kyle and the team delivered such a positive experience! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

March 11, 2022

I waited outside while four other car went in because they never closed the lane I pulled in but the truck ahead of me didn't move. Then they took me home but never even looked at my car till after 1:00 More

by COLLEEN_RORK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Racquel Hossler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Gomez
Mar 28, 2022 -

Dave White Chevrolet responded

Thank you again for providing this feedback, Colleen, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. Please don't hesitate to reach out if you would like to discuss this matter in more detail. Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

March 10, 2022

I have always found Dave White’s service to be service-plus: very courteous, helpful, efficient, and reasonably priced. More

by Happy Chevyowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Gomez
Mar 11, 2022 -

Dave White Chevrolet responded

We appreciate your business and our team looks forward to serving you again soon! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

March 10, 2022

Great experience! Scott Senci was very easy to deal with and responsive getting back to me on any details. More

by TOMINELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Senci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Dave White Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

March 10, 2022

My Service Rep, Kyle, is wonderful! I know that because of him I will be driving my suburban safely and for a long time! More

by AM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ganues
Mar 11, 2022 -

Dave White Chevrolet responded

It's great to hear that Kyle was able to assist you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dave White Chevrolet! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

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