
David Dodge Chrysler Jeep
Glen Mills, PA
Filter Reviews by Keyword
By Type
Showing 5,572 reviews
Great place, but when I brought my very small car in for a recall, they gave me a GMC Laramie monster truck with a hemi as a rental ....I said I had never driven pick up truck or a car that big but they sai a recall, they gave me a GMC Laramie monster truck with a hemi as a rental ....I said I had never driven pick up truck or a car that big but they said that was all that they had.... I paid for the extra insurance because I was terrified. But it ended up being totally okay ( unless you try to park in a small spot)!! Very nice people that work there though. More
I purchased my 2020 Jeep Wrangler from David’s Auto back in December 2024. The sales guy was very helpful and friendly. I recently had to get work done on my car, the service team was amazing. They kept me in December 2024. The sales guy was very helpful and friendly. I recently had to get work done on my car, the service team was amazing. They kept me updated on the status. They also provided me with Lyft rides to and from the dealership! More
I feel that I was definitely overcharged for the work that had to be done second I bring my truck up with half of tank of fuel, pick it up with the gaslight on and don't have the common courtesy to repla that had to be done second I bring my truck up with half of tank of fuel, pick it up with the gaslight on and don't have the common courtesy to replace what you used. Poor leadership on management's part I will reconsider. Ever doing any type of business with David's Dodge again? After the service, the poor service that I received and experienced disgo round More
I had to bring me 2 year old vehicle in multiple times for the same issue. The service itself took a couple weeks to schedule. I dropped the car off the night before expecting to be one of the first to be for the same issue. The service itself took a couple weeks to schedule. I dropped the car off the night before expecting to be one of the first to be looked at (service apt was 8am). By early afternoon I needed to call back because I had not heard from service advisor. The Advisor was not helpful at all and I needed to escalate. Under advisement of the service manager I escalated with Chrysler/Jeep customer service. That was helpful. Chrysler expedited the part and was giving me free oil; changes for my trouble however the service department did not originally honor and charged me anyway, I ended up paying and that day heard again from Chrysler that the intent was for me not to pay for the oil change and then needed to contact the service department again. The Service manager refunded the fee and although was pleasant to deal with, I feel like this could have been handled much different. One addition issue I have is that when they changed the part they must have spilled radiator fluid which you can smell through vents and when exiting car. More
Great customer service and timeliness. Really appreciated their work and communication. Very pleasant waiting experience as well while waiting for car to be ready! Really appreciated their work and communication. Very pleasant waiting experience as well while waiting for car to be ready! More