David Dodge Chrysler Jeep

I brought my 2020 Grand Cherokee into the Service Department for two issues, one was a headlight. When I picked the car up my husband noticed the headlight was on but appeared too bright. The service Department for two issues, one was a headlight. When I picked the car up my husband noticed the headlight was on but appeared too bright. The service reps attempted to reseat the headlight but it wasn’t sitting correctly. They kept the car another day and made sure to correct the problem at no additional charge. I appreciate their dedication to correct the problem and provide excellent customer service. Mike was a model of customer care and very pleasant to work with! More

Friendly environment with a knowledgeable staff the entire experience took a little more than 2 hours will recommend and will return in the future entire experience took a little more than 2 hours will recommend and will return in the future More

Our salesman John Krieger was great to work with! Thanks for a smooth and easy purchase process! Thanks for a smooth and easy purchase process! More

Dealing with David Dodge and Walter Cook is always a pleasure. David Dodge is always clean welcoming and friendly. Walter is a very knowledgeable helpful person. Walter takes every consideration into ac pleasure. David Dodge is always clean welcoming and friendly. Walter is a very knowledgeable helpful person. Walter takes every consideration into account and goes the extra mile for his customers. More

Omg . ..every step along in the process I was treated with the best customer service. ..every step along in the process I was treated with the best customer service. More

I think David Dodge runs a excellent business. From their sales to their service department, I think everything is fine. I wouldn't give my business to anyone anywhere else. From their sales to their service department, I think everything is fine. I wouldn't give my business to anyone anywhere else. More

I made an appointment on Monday 3/3 for a recall that was on Friday 3/7 at 8:30. When I arrived for the appointment I was told that I missed the appointment on Thursday and so I may not be seen. After the on Friday 3/7 at 8:30. When I arrived for the appointment I was told that I missed the appointment on Thursday and so I may not be seen. After the representative checked, I was able to be seen. I was made to feel like I made the mistake on scheduling and was treated poorly. Please check the call log from Monday to see that I was told the appointment was on Friday, also train representatives to be more understanding that the mistake may not have been made by the customer. More

We can our inspection and oil change. It was fast and great service. Thank yiu. It was fast and great service. Thank yiu. More

Always enjoy visiting the service department. Service managers are very friendly and waiting room is one of the best. Service managers are very friendly and waiting room is one of the best. More