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David Dodge Chrysler Jeep
Glen Mills, PA
4,528 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,528 reviews
July 30, 2019
ER Service for radiator Radiator leaking causes engine to run on the warm side. Problem was discovered before any damage to the engine. Advisor and tech agreed on performi Radiator leaking causes engine to run on the warm side. Problem was discovered before any damage to the engine. Advisor and tech agreed on performing a pressure test for the radiator which revealed the coolant leak. Vehicle back on the road in 3.5 hours, as promised. So far, so good. More
by S300
Verified CustomerEmployees Worked With
Carol DiEgidio, Andrew McCafferty, Eric Jones, Eduardo Sotelo-Vivero
Helpful July 30, 2019
Grand Cherokee Jeep Issue So I wanted to update on our used vehicle purchase with David Dodge, so after going back and forth for a few weeks, a decision was made to allow us to So I wanted to update on our used vehicle purchase with David Dodge, so after going back and forth for a few weeks, a decision was made to allow us to trade our vehicle in that we just purchased, since there have been issues with it since we got it. So we pick another used Jeep Grand Cherokee , have it for a few days, no real issues, go to dealership to make the deal, and now we are stuck with either finding another vehicle (as we don't like others on lot) because this Jeep is a little bit more expensive then the one we originally purchased. Now I feel after all we have been thru, them having my other Jeep for over a month now,replacing system twice, paying on a vehicle we don't have since April, they can budge a little bit more on the price of the vehicle. We didn't go above and beyond the price of the original purchase in my mind, So I told them where we need to be, and they come back extending our loan from 66 months to 77 months... NOW how does that sound to you?? Does it sound like they are doing what they can to make a customer happy?? I don't think it is?? IT doesn't benefit us at all after all the trouble we have been thru.. They aren't coming down on price and or saying Listen we are sorry for what you have gone thru, We realize your time and patience is important to us and we value you as a customer, They are still trying to make a dime, after we lost time and money(monthly payments) buying this other vehicle... SO we ended with we want to talk to David, he is out for 2 weeks, so we will wait, if they can't make this deal on the new Jeep, then I feel that I want to get my check for the trade in on our old vehicle and the money back we paid so far on Jeep we never used since April, and take my business elsewhere, which I really don't want to do , however I feel I have no choice. ... 20 plus years with my family buying cars from Davids.. and this is the thanks we get!!!!! More
by dianebrees
Employees Worked With
Dawn Matthews, Jason Finley
July 30, 2019
excellent service everyone was polite and courteous. because when we weren't able to get our car the day it was ready we still was treated with great respect. and was offered to extend our rental car. because when we weren't able to get our car the day it was ready we still was treated with great respect. and was offered to extend our rental car. More
by gwend2000
Employees Worked With
Dave Mannen, Lisa DiCostanzo
July 29, 2019
David Dodge rocks! My 2016 Ram was in for a recall for EPA emissions. The recall “fix” caused recurrent loss of power. I took the truck back and the technicians indicate My 2016 Ram was in for a recall for EPA emissions. The recall “fix” caused recurrent loss of power. I took the truck back and the technicians indicated that the recall fix could not be reversed and they worked to discover what the issue was. Unfortunately, there is nothing that can be done other than warming the truck up before use. They apologized that there was nothing they could do. We contacted Fiat/Chrysler to no avail. No response to the query other than “some trucks will experience a loss of power” THANKS CHRYSLER!! I will still promote David Dodge because they did the best they could. More
by Leibyl
Employees Worked With
Alesha Toanone
July 28, 2019
Fantastic the best in the business Great service, lots of experience, excellent communication, on time info, hours and availability,. I have been servicing my doges from 17 years now Great service, lots of experience, excellent communication, on time info, hours and availability,. I have been servicing my doges from 17 years now and they are superb. Thanks Andrei More
by ACONSTANTINIDI
Employees Worked With
Ed Belonga, Andrew McCafferty, Ann Gross
July 28, 2019
PA vehicle and emissions inspections I had an appointment to have my new Wrangler inspected and state emission tested. The vehicle was taken right in for service as soon as I got their. I had an appointment to have my new Wrangler inspected and state emission tested. The vehicle was taken right in for service as soon as I got their. The waiting room is very clean and well maintained. The service manager(Gaspar) was very courteous and reviewed what was done and took me over to the cashier's desk. He then pointed out where my vehicle was and thanmked me for coming in. More
by billbortree
Employees Worked With
Gaspar Rodriguez
July 28, 2019
Great friendly service! Service was exceptional from the time we were greeted to the time the car was finished. They showed us to the café where there were refreshments and Service was exceptional from the time we were greeted to the time the car was finished. They showed us to the café where there were refreshments and came to get us when the car was finished! Great friendly service! More
by jeep
Employees Worked With
Gaspar Rodriguez, John Krieger
July 28, 2019
Great Experience! I don’t like buying cars. I always wonder if I am getting the best deal. Based on countless great reviews of Mike McVeigh from friends and colleagues, I don’t like buying cars. I always wonder if I am getting the best deal. Based on countless great reviews of Mike McVeigh from friends and colleagues, I went out of my way to David Dodge, Jeep and Ram. I told Mike what I was looking for before driving out there and he showed me via message some Jeeps that fit my criteria. After test driving a few we leased a Jeep Grand Cherokee Laredo E. We love it and the price was reasonable. Mike made the whole process easy and we will definitely be back again. More
by sgtfitz647
Employees Worked With
Mike McVeigh
July 26, 2019
Great people!! We went into David Dodge, looking to test drive a new Ram. We weren’t dead set on purchasing that day. We were introduced to Brad. Great guy!!! He was We went into David Dodge, looking to test drive a new Ram. We weren’t dead set on purchasing that day. We were introduced to Brad. Great guy!!! He was so pleasant and personable. Easy to talk to and joke around with. He really made us feel comfortable. We ended up leaving with a brand new 2019 Ram Big Horn. So pleased with all of the staff. Very light and fun atmosphere. Jan in the finance department was friendly and honest. She made the process quick and painless. Thank you David Dodge. We couldn’t be more pleased. More
by raechelplank
Employees Worked With
Jan McGill, Brad Ross
July 26, 2019
unprofessional you have me mixed up with someone else. I have asked multiple times to correct this which I was told was done but not the case. hope the person that y you have me mixed up with someone else. I have asked multiple times to correct this which I was told was done but not the case. hope the person that you are trying to reach is getting this information about their vehicle. More
by dcpmaxn
Employees Worked With
Gary Celotto
