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David Dodge Chrysler Jeep
Glen Mills, PA
4,535 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,535 reviews
July 18, 2019
Great Service David Dodge always provides exceptional service and care. They provide detailed information on any issues and the new(ish) service area is very comfor David Dodge always provides exceptional service and care. They provide detailed information on any issues and the new(ish) service area is very comfortable if you decide to stay and work there. More
by ric.torres
Verified CustomerEmployees Worked With
Andrew McCafferty
Helpful July 18, 2019
USED CAR ISSUE My husband and I recently purchased 2 used Grand Cherokee Limited vehicles from David's this past April. Sadly my husbands Grand Cherokee has had issu My husband and I recently purchased 2 used Grand Cherokee Limited vehicles from David's this past April. Sadly my husbands Grand Cherokee has had issues since we have had it, 5 days later was in shop, in fact its been in the shop more then we have driven it ourselves. We are PAYING for a vehicle that we don't have!!! We have taken into service and had radio replaced 2 times, and still have the same issue with connectivity, and A/C, Heat temps. Clearly there is an issue with this vehicle and I now don't have any confidence in the reliability for the future of this vehicle. With that said, we last dropped it off on June 27th and to date (7/18/19) they have had our vehicle, when we went to pick it up over a week ago now, it wasn't fixed but was told it was good to go. We sat with the manager of service they all see the issue and are basically stumped in my opinion ... What I don't get is we purchase a CERTIFIED used vehicle which tells me there should be NO issues, how can we have an issue a few days later if it was CERTIFIED? Once more when calling to check on vehicle (7/17/19) I was passed around for 10 minutes while they were looking for Jason Finley, and was eventually hung up on, I also left a message for David and haven't gotten a call back ?? I am unsure why we are getting this treatment, I am to assume its because we didn't buy NEW vehicles, are we not good enough customers for them??? My family has been dealing with Davids for well over 10 years, We have 15 vehicles in my family from Davids, Jeep Wranglers, Cherokees, Durango... The frustration is real and we just want out of this vehicle at this point since its clearly not reliable!!!! More
by dianebrees
Employees Worked With
Jason Finley, Jason Banner
July 16, 2019
Friendly and Helpful Sharif was amazing! Listened to me and gave me a Jeep with exactly what I wanted & more for a very comfortable price. Would highly recommend. Sharif was amazing! Listened to me and gave me a Jeep with exactly what I wanted & more for a very comfortable price. Would highly recommend. More
by Jeepbuyer
Employees Worked With
Sharif Mosley
July 16, 2019
Friendly Very friendly and organized and always ready to answer a question . That goes a long way . I appreciate all the time and effort. Would send a friend Very friendly and organized and always ready to answer a question . That goes a long way . I appreciate all the time and effort. Would send a friend More
by whalestale430
Employees Worked With
Dawn Matthews, Leah Kordeck, Jan McGill, Sharif Mosley
July 12, 2019
Fast and Easy Best dealership I’ve ever bought from! They want you in their vehicles and they want you happy! Mike McV is easily the best and upfront salesman I’ve Best dealership I’ve ever bought from! They want you in their vehicles and they want you happy! Mike McV is easily the best and upfront salesman I’ve ever hadn’t the pleasure of working with. The sales manager made sure I was happy, and the F&I team makes the signing process quick and painless. I’ve bought a lot of trucks, but I’ll never go anywhere else besides David Dodge and work with Mike McVeigh. More
by VinnyMonty
Employees Worked With
Jan McGill, Mike McVeigh
July 12, 2019
Great dealership I come to David Dodge because they treat me good Steve Ellis a great salesman he knows what I want and this is the fourth vehicle I bought from you gu I come to David Dodge because they treat me good Steve Ellis a great salesman he knows what I want and this is the fourth vehicle I bought from you guys and I will keep coming back for the great service More
by RICHPETRORAM15
Employees Worked With
Steve Ellis, Jan McGill
July 11, 2019
From start to finish the service was A Plus Dawn Matthews was awesome, she stayed on point and helped me get to a happy place. I was able to get out of my old jeep into a new Jeep without any co Dawn Matthews was awesome, she stayed on point and helped me get to a happy place. I was able to get out of my old jeep into a new Jeep without any cost to me. Thank you again for all your hard work. More
by FREDDYMO1
Employees Worked With
Dawn Matthews, Chris Graff
July 11, 2019
Excellent No hassle, pleasure to work with. Got the Jeep I wanted in the timeframe they promised. I will go there again! Thanks Dave, Chris and Dawn! No hassle, pleasure to work with. Got the Jeep I wanted in the timeframe they promised. I will go there again! Thanks Dave, Chris and Dawn! More
by Joed1
Employees Worked With
Dawn Matthews, Chris Graff, Chelsea Huss
July 09, 2019
DAWN + ED = RUBICON! I brought my Wrangler Sahara here for service and was happy with the service dept. When it came time to buy a new Jeep I couldn’t imagine going anywh I brought my Wrangler Sahara here for service and was happy with the service dept. When it came time to buy a new Jeep I couldn’t imagine going anywhere else. Dawn stepped in to facilitate my purchase. She got to know me and suggested options that would fit my needs and ordered the Rubicon for me. I was given a new Jeep Wrangler to use while I was waiting for the order. Dawn left no stone unturned in making my experience a pleasant one. More
by Wonder Woman
Employees Worked With
Dawn Matthews, Ed Belonga, Jan McGill
July 09, 2019
Frustrasting Went through Express service. Dropped car off around 7:45. I got ride back to work and they said car would be done in around and hour and they would c Went through Express service. Dropped car off around 7:45. I got ride back to work and they said car would be done in around and hour and they would call me when work completed. I did,t need till after 1:00. I called service to verify if car was finished around 12:00, put on hold then said they would call back. After no return call , called again put on hold then forwarded to service manager voice mail. Called again same thing. So I called sales hoping they would care. Shorting after I was called by person who handles Express. He said they don't call, I should have just come over and got it. When I was finally picked up after 2:30 I was upset because now I missed my appointment. Asked to talk to manager but he also made me wait for him. About an hour after I left ,service manger called to apologize, he said he saw I was upset when I was there and it wouldn't happen again. Why didn't he just come over and talk to me then. Next available doctor appointment is in August. This is not my first bad experience there. I'm done. More
by Bell
Employees Worked With
Express manager and manager. Names not on list
