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David Dodge Chrysler Jeep
Glen Mills, PA
5,468 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 5,468 reviews
June 08, 2021
Amazing, amazing, amazing. Took my car into get serviced for the first time and I was blown away by the level of customer service, quality of work done and going the extra mile - at every step. The servic for the first time and I was blown away by the level of customer service, quality of work done and going the extra mile - at every step. The service department, Eric and Tyler are next level. More
by Christina C
Employees Worked With
Eric Jones, Tyler Barlow
June 08, 2021
Service department & Tyler exceed my expectations every visit. Requiring a 25 word minimum review is not ridiculous. I had eggs for breakfast, salad for lunch, Steak & vegetables for dinner. I love my 202 visit. Requiring a 25 word minimum review is not ridiculous. I had eggs for breakfast, salad for lunch, Steak & vegetables for dinner. I love my 2020 Jeep Rubicon Gladiator. Is that 25 words? Thanks Dan More
by ddeaver
Employees Worked With
Mark Cupaiuolo, Don Johnson, Dave Mannen, Jared Manny, Zach Wright, Russell Hoopes, Chris Heath, Tony Gray, Tyler Barlow, Carol Diegidio
June 07, 2021
I've never experienced such an efficient, clean, respectful dealership/service center like David Dodge. I drive all the way from New Castle Delaware just because of the wonderful experience I get at respectful dealership/service center like David Dodge. I drive all the way from New Castle Delaware just because of the wonderful experience I get at this dealership. I am planning on moving to Middletown or Smyrna next year and I think I will still make the trip to David Dodge because I just don't think the service will be the same anywhere else. Kudos to the service department! More
by Tmasfu87Tracy
Employees Worked With
Ashlee Skiles
June 07, 2021
Tremendous fast service from check in until they delivered vehicle to me Ease of check in is great All info was sent directly to my cell phone even the invoice Highly recommended delivered vehicle to me Ease of check in is great All info was sent directly to my cell phone even the invoice Highly recommended More
by Siannello719
Employees Worked With
Jared Manny, Ashley Natale
June 06, 2021
Always a good experience at David Dodge. Short wait Always a good experience at David Dodge. Short wait time. Excellent work. Great coffee and snacks. Comfortable waiting area. Highly recommen Always a good experience at David Dodge. Short wait time. Excellent work. Great coffee and snacks. Comfortable waiting area. Highly recommend David Dodge. Satisfied customer. More
by Steve
Employees Worked With
Morgan Pomante
June 05, 2021
Very pleased with my very first visit since purchasing my vehicle. The people answered all my questions and were extremely helpful. It was a very pleasurable experience. vehicle. The people answered all my questions and were extremely helpful. It was a very pleasurable experience. More
by tomvg19
Employees Worked With
Ken Gray, Ashley Natale
June 04, 2021
Always a good experience! Courteous, clear explanation and appreciation for my business! Dan made sure I was leaving completely pleased with my service! The best!!! and appreciation for my business! Dan made sure I was leaving completely pleased with my service! The best!!! More
by Juls
Employees Worked With
Eric Jones, Dan Komisarek, Emily Tyson
June 04, 2021
Easy to schedule; friendly, completed in time estimated when I scheduled; consistent quality; waiting area is comfortable and well equipped so I can work or relax while waiting when I scheduled; consistent quality; waiting area is comfortable and well equipped so I can work or relax while waiting More
by Richardmhaviland
Employees Worked With
Tyler Barlow
June 01, 2021
Our 1990 Jeep Wrangler is rarely driven. It has not yet even reached the 100,000 mile mark. It is garage kept, in great shape, and held onto more for sentimental than practical purposes. We were told m even reached the 100,000 mile mark. It is garage kept, in great shape, and held onto more for sentimental than practical purposes. We were told many years ago that the gas tank needed to be replaced. The top was slightly collapsed causing the gas gauge to record ¾ tank when it was in fact empty. Since we don’t drive the car often that didn’t pose a problem. About two years ago, when we had a little extra cash, we decided to have it repaired. Because the car is special to us, and we wanted the work done right, we decided to take it to David’s. They replaced the tank and straps. Shortly after the car began stalling each time a right turn was made. I contacted the dealership and explained that was not happening before the work was done. They said to bring it back again so they could look into it. After several days we were told the problem was with the carburetor. I explained that the carburetor had been replaced and had no earlier issues. Since we were going to be away, we brought the car home and returned it to its place in the garage. Fast forward to last week – the car was taken to a reputable local mechanic for a second opinion. He advised that the straps were overtightened at installation causing compression of the tank, which in turn caused small ruptures and hose separation. I called the service department and asked if anything could be done, understanding that the warranty period expired but that the car had not been driven 20 miles since they worked on it. The person I spoke with took all of the details and said they would reach out to the supplier to check the tank warranty status. I advised that tank was damaged by improper installation, not defect, so part warranty was really not applicable. The Service Manager was supposed to be in touch. When I didn’t hear from them I called back several times, but as yet have had no contact - and no answer. I suspect the $1,000 we paid for this repair is just going to be a loss. What’s worse is the additional $1,000 that we will have to come up with to have their sloppy work repaired. The ironic part of the story is that I planned on buying a new Pacifica from them. That is not going to happen. I won’t by a new a vehicle from a dealership if I can’t trust they can service it. A $1,000 loss for me equates to a $37,000 loss for them – Karma. More
by e.holliday
Employees Worked With
Can not remember
June 01, 2021
Friendly greeting, waiting room clean and spacious... Service was done quickly. Service representative was attentive to my service needs and was able to order the part I need. Service was done quickly. Service representative was attentive to my service needs and was able to order the part I need. More
by tbone18561
Employees Worked With
Dan Komisarek
