
David Dodge Chrysler Jeep
Glen Mills, PA
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First Visit Had an issue with my new car. Service team worked with my salesman to set me up with a loaner so I did not have to wait for the issue to be correcte Had an issue with my new car. Service team worked with my salesman to set me up with a loaner so I did not have to wait for the issue to be corrected. Car was ready in less then 3 hours. Recall issue was corrected, a rattle in the door was fixed plus the original issue I dropped the car off for. Well Done More
EXCEPTIONAL SERVICE Quickly diagnosed the problem with the car. Extended every courtesy during the time it was being worked on and at payment time. This is my dealer of Quickly diagnosed the problem with the car. Extended every courtesy during the time it was being worked on and at payment time. This is my dealer of choice. More
The best car buying experience I love my new Jeep Compass, and I wouldn't have it if it weren't for Jerry. He was so helpful and patient - I cannot recommend his services and this I love my new Jeep Compass, and I wouldn't have it if it weren't for Jerry. He was so helpful and patient - I cannot recommend his services and this dealership enough. Jerry took the time to listen to what I wanted in a new car and really delivered. I didn't expect to purchase a new car when I visited the dealership that day, but Jerry's help allowed me to make the decision to say yes easily. I'd recommend this dealership to anyone looking for a new car. More
Great experience buying new Jeep Accommodating staff and excellent selection of vehicles. Had a great experience and will definitely do business with David Dodge in the future. The pr Accommodating staff and excellent selection of vehicles. Had a great experience and will definitely do business with David Dodge in the future. The price was right and the employees had me on my way quickly in my new wrangler. More
Great loaner car! While having jeep serviced for hatch back issue, the service center needed to order a part. In the meantime, enjoyed driving a brand new truck! While having jeep serviced for hatch back issue, the service center needed to order a part. In the meantime, enjoyed driving a brand new truck! More
Service 1st time at the center. The staff were very kind and accommodating in orienting me to the facility. I definitely will return to this service center. 1st time at the center. The staff were very kind and accommodating in orienting me to the facility. I definitely will return to this service center. More
Radio/Electronics I have been in the service center 5 times and still have issues. I was given a loaner each time from Enterprise that cost me money for a factory issu I have been in the service center 5 times and still have issues. I was given a loaner each time from Enterprise that cost me money for a factory issue with a brand new 2019 Ram Limited that financed was over 70K I have not been offered a radio, only updates and none have worked radio cuts off, goes black, will not hold radio stations At this point for the money I spent I should be given a new radio not promised another update when it comes out I missed a total of 10 hours of work due to the multiple visits Disappointed for the amount of money I spent, this is a true shame and obvious issue with the new large screen radio they have been putting in More
Excellent experience! Highly recommend for a smooth experience. Sharif went out of his way to make sure that we got everything we were looking for. Personable, effective, a Highly recommend for a smooth experience. Sharif went out of his way to make sure that we got everything we were looking for. Personable, effective, and efficient the whole way through. More
Never Again! I have a Dodge Citadel that is about to hit 100k miles. I have loved that car and really wanted to buy another to replace this one. I took my curren I have a Dodge Citadel that is about to hit 100k miles. I have loved that car and really wanted to buy another to replace this one. I took my current vehicle to be serviced and get into top shape before selling. Michael gave me an estimate of 2k for service (there was a lot of work that needed to be done, but some was optional). I approved and upon return to retrieve my vehicle was given a bill for 4k. I objected immediately but had to pay in order to get my car back and was told that they would review the call where I was given the estimate and call me back immediately. Nobody called me for over a week so I escalated it to the manager, Jason. He did respond promptly and offered me a $600 refund, which I took just to avoid having to deal with these people ever again. Instead of continued service income and the purchase of a $60k vehicle, I will instead buy from another brand as I cannot trust that I will not be swindled again by the service department. More
Always 1st rate! Great people, great service, great location, great customer lounge, consistently exceed expectations. highly recommend for sales and service - they ev Great people, great service, great location, great customer lounge, consistently exceed expectations. highly recommend for sales and service - they even service other makes of cars! More