
David Dodge Chrysler Jeep
Glen Mills, PA
Filter Reviews by Keyword
By Type
Showing 5,600 reviews
Absolutely the best new car sales experience I have ever had. Mr. DiStefano made me feel at home and never pressured me at all. This was the most efficient and fastest buying experience ever. And my foll had. Mr. DiStefano made me feel at home and never pressured me at all. This was the most efficient and fastest buying experience ever. And my follow up appointment was just as impressive. Everyone there was going above and beyond. Great dealership. More
Not a positive experience Came in with engine trouble. First it was covered and I was given a rental car. Then it wasn’t and it cost me $650 just to get my car back. Mechanic l Came in with engine trouble. First it was covered and I was given a rental car. Then it wasn’t and it cost me $650 just to get my car back. Mechanic lost parts I had to pay for and put greasy parts inside my vehicle, which now stinks like gear oil. Service wasn’t easy to get a hold of. My service advisor was always away or busy. Not the dealerships fault my car wasn’t covered by warranty. But given the fact that it wasn’t, there are things they could’ve done to help and they just didn’t. Won’t go back for sales or service. You either value customers or you don’t. More
The service was good and is always good. However, I was told that I am now on a service plan that requires me to pay money for tire rotation. I was previously part of the Jeep wave program which I thought told that I am now on a service plan that requires me to pay money for tire rotation. I was previously part of the Jeep wave program which I thought was what I was still enrolled in. Lastly, when my tires get rotated, they don’t rotate in the spare tire which if done, could extend the life of my tires. More
Satisfactory Experience I had an satisfactory service in your facility. Thank you very much for your help. I will continue to visit you for future maintenance needs. I had an satisfactory service in your facility. Thank you very much for your help. I will continue to visit you for future maintenance needs. More
Three weeks ago, my husband and I closed the deal on a Three weeks ago, my husband and I closed the deal on a lease for a 2020 Jeep Compass. I wanted to let you know the experience was absolutely spectac Three weeks ago, my husband and I closed the deal on a lease for a 2020 Jeep Compass. I wanted to let you know the experience was absolutely spectacular! A little back-story: On the morning of December 29th, my Rav4 was stolen right out from in front of our house. Bold of them...I know. The following Thursday, it was found....extremely damaged, but found. Needless to say, that whole incident left us pretty shaken and very apprehensive about what the next steps would be. Thankfully with amazing insurance we had the whole case closed within the next week. Now onto the next car option. We knew were very interested in checking out David's through the recommendation of our friends. Also, based on their commercials and reputation in the community, we were VERY confident we would be taken care of at David Dodge. Gerald Distefano went above and beyond to help us get the right price for what turned out to be a car twice as nice with twice as many features as my Rav4. I LOVE my Compass!!!! I will feel more secure in it whenever the Winter decides to visit us and it will be a very safe car for my daughter. I want to simply say THANK YOU for the experience. We were pretty shell-shocked after everything that happened but the experience we had at David Dodge put us at ease and it was the perfect way to close out the chapter. Keep up the great work and we have been singing your praises to everyone that notices our new car! More
Car buying can be respectful and honest!!! From the moment I was greeted at the door, through my negotiations with Ken Gay, and ending with finalizing my purchase with Jan McGill, my experien From the moment I was greeted at the door, through my negotiations with Ken Gay, and ending with finalizing my purchase with Jan McGill, my experience with David Dodge and Jeep was professional and respectful. The highly qualified services from Ken gave me confidence that I made the right purchase at the right dealership!! Cudo’s!! Thank you More
my experience Everyone at the dealership have always been courteous, polite, and informative. They make your wait there very comfortable. It is just a very warm atm Everyone at the dealership have always been courteous, polite, and informative. They make your wait there very comfortable. It is just a very warm atmosphere to be in. More
Good experience with people, but problem not fully fixed One of the repairs that was completed did not fix the problem (gas tank back spilling when filled with gasoline). Spoke with Ashley who encouraged me One of the repairs that was completed did not fix the problem (gas tank back spilling when filled with gasoline). Spoke with Ashley who encouraged me to bring it back in for review. That is in process. More
Best Ever Great car experience ever!! Thanks Rob you made it the best car buying experience ever!! Rob got us the Jeep we wanted, color, equipment etc. & the de Great car experience ever!! Thanks Rob you made it the best car buying experience ever!! Rob got us the Jeep we wanted, color, equipment etc. & the deal we needed. More
Letter Will Be Sent To David Kelleher There was an issue regarding the billing for the oil change. I had a Mopar email stating I had 3 oil changes. covered by my Service Agreement. .Staff There was an issue regarding the billing for the oil change. I had a Mopar email stating I had 3 oil changes. covered by my Service Agreement. .Staff at Service Department stated they could not confirm but would research. I paid full amount. Now two weeks have gone by and have heard nothing from David’s Service Department. Obviously out of sight, out of mind. More