
David Dodge Chrysler Jeep
Glen Mills, PA
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Making it right Great experience at David Dodge! Having a two month old at home made it difficult to shop for a new truck but we were able to get everything taken ca Great experience at David Dodge! Having a two month old at home made it difficult to shop for a new truck but we were able to get everything taken care of ahead of time with Alyssa, part of the online team. Jan in finance had all my paper work ready to go and I was in and out within an hour with a new Ram. They even watched my little girl while I completed paperwork and checked out the truck. After purchasing though, I learned that some key features that I wanted were not on the truck even though they were listed in the description. I was very disappointed, but after bringing my concern to Sharif, my sales rep, the next day he made it right and found me the truck I wanted at another dealership. Great service and I am very happy with my purchase now. More
Consistent good serice Consistently good service for our tow autos, and excellent handling of our "orders" by Dana. Recent problem with lost vehicle registration was hand Consistently good service for our tow autos, and excellent handling of our "orders" by Dana. Recent problem with lost vehicle registration was handled excellently and timely.. More
Not to happy Dropped car off at 7:30pm(night b4) for service to be done the next day. Was gettin 2 things looked at. First problem called me 8amish told me the det Dropped car off at 7:30pm(night b4) for service to be done the next day. Was gettin 2 things looked at. First problem called me 8amish told me the details. Was told he would call back when 2nd problem was looked at. Time is now 3:30pm I had to call to check status. Girl took msg, called me back told me the problem now it will be another 2hrs!?! Could not wait, it’s 4pm at this time had have shuttle to pick me up from work. I just figured by time I dropped he car off that my car would be done by time I got off work at 4pm. More
A very pleasant experience From the greeter to Kristin Davis to our sales rep, Sharif Mosley to Janice McGill and Rich Hamilton and everyone in the showroom was very pleasant an From the greeter to Kristin Davis to our sales rep, Sharif Mosley to Janice McGill and Rich Hamilton and everyone in the showroom was very pleasant and helpful. More
Poor Service 2nd visit After I change the battery and found the problem from the first visit there, that they were on able to find it was the battery. I had to re 2nd visit After I change the battery and found the problem from the first visit there, that they were on able to find it was the battery. I had to return the vehicle to the service department to complete the PA inspection and omissions test. My tire monitoring pressure system gave me a dashboard alert . And when it was checked I needed a sensor for one of the wheels. The service department said they did not have the part. I will not be taking the vehicle back to David’s Dodge again and I will be trading the vehicle in on another model soon. I am not happy at all with the service department service and I would recommend that you take your vehicle somewhere else that they have parts and they know what they’re doing with it . More
Consistentent Excellent Experience I've been having my 2015 Cherokee Laredo serviced by David for more than two years. Always a good experience. They provide excellent and objective ad I've been having my 2015 Cherokee Laredo serviced by David for more than two years. Always a good experience. They provide excellent and objective advice and never try to upsell service or repairs that are not needed. My Jeep once required the transmission replaced due to the known Jeep transmission issue and David took care of it immediately under warranty and with no pushback whereas another dealer in Delaware that I had dealt with for years did everything possible to avoid addressing my problem. I have owned cars for close to 50 years and David would rank at the top of all of the dealer Service Centers that I have worked with. I have driven Jeep Cherokees since 1990 and have dealt with all three Jeep dealers in New Castle County Delaware. My experience with David has been far superior with David Jeep than these other three dealers. More
Service In and out as usual. This place is awesome. Service members are the best. They listen to all your needs and just simple put get it done. Thanks In and out as usual. This place is awesome. Service members are the best. They listen to all your needs and just simple put get it done. Thanks More
Express lane Great to utilize this service for oil changes. In the shop and out before you know it. Paul Boden and Alesha Toanone were both friendly and professi Great to utilize this service for oil changes. In the shop and out before you know it. Paul Boden and Alesha Toanone were both friendly and professional and made this service visit quite pleasant. More
Oil change Quick and easy oil change nice service department very friendly. Lounge area with wawa coffee Only downside is that they couldn’t put a tire on for m Quick and easy oil change nice service department very friendly. Lounge area with wawa coffee Only downside is that they couldn’t put a tire on for me cause I’m running 35’s More
Great . Everyone was great and willing to help get me back in my vechicle.The staff in the service department were quick, courteous, and pleasant. Just a gr . Everyone was great and willing to help get me back in my vechicle.The staff in the service department were quick, courteous, and pleasant. Just a great experience. More