David Dodge Chrysler Jeep

Oil change debacle Scheduling service was nice and easy, vehicle was completed on time. After picking the vehicle up, the car began leaking oil as I turned onto my stree Scheduling service was nice and easy, vehicle was completed on time. After picking the vehicle up, the car began leaking oil as I turned onto my street, now there is a oil stain all the way up my street and on my driveway. Car then had to be towed the following morning. I contacted the dealer several times to see how I could have my driveway cleaned, and they ended sending someone out for 15 minutes with some sort of spray bottle on a rainy day. Needless to say the driveway still looks the same. The service after the oil change / towing incident leaves a lot to be desired. In my opinion the dealer should be responsible for cleaning the stains as the incident occurred 15 minutes after picking the car up after the oil change appointment. More

Salesman is (was) not returning my phone calls. UPDATED - 3:45pm. Salesman just called 4 hours later to let me know that my owners manual was sent via regular mail on Friday and that it should be UPDATED - 3:45pm. Salesman just called 4 hours later to let me know that my owners manual was sent via regular mail on Friday and that it should be in my hands this week. And the issue with the incentive has been resolved in my favor. (The issue was an honest mistake in communication that would have resulted in a $1,000 increase in price.) . Minor things, left unresolved can tank a relationship, but in the end, they did the right thing. So on the basis of my experiece to date, yes, I would recommend this dealership. ........................... ORIGINAL POST: Great car at a great price. The salesman was very helpful while we were there and the finance process was OK. . We took delivery on 7/3. On 7/5, I discovered that the 600 page owners manual was not in the glove box. When I called on another matter, I also reported that the missing manual, I was told that it would be sent to me. (Yes, I know that I can read it on the car's monitor, but as I need reading glasses, I would have to remain at 18" from the screen to do so.) . I got another call from the salesman on Saturday 7/7 saying that I did not qualify for one of the incentives and that he would call me back on Monday 7/9. When I did not get a call on Monday, I called his office and cell phone and left a voice message on each on Tuesday. I've called several times since and although I've been told that he's at the store, no calls were returned. On my last call I said that since I have not heard from him in almost a week, I assumed that the issue regarding the incentive had been resolved, but that I still need an owners manual. I also asked him to call me. . Since it's been a few days, I just called again before noon and was sent to voice mail. When the operator came back on, I asked to speak to a manager. She took my name and said that someone would contact me.. That was two hours ago. More

They were very helpful and knowledgeable. I have never had a bad experience. I've been dealing with David Dodge for over 10 years! I've recommended David Dodge to people where I work and frien I have never had a bad experience. I've been dealing with David Dodge for over 10 years! I've recommended David Dodge to people where I work and friends and family! 😎 More

More than just a dealer Well, it was 2 weeks ago that I rolled out of David’s Jeep with my new car. I have to say it wasn’t just the car itself that impressed me, but the tre Well, it was 2 weeks ago that I rolled out of David’s Jeep with my new car. I have to say it wasn’t just the car itself that impressed me, but the treatment that I received from the folks there was impressive. They were patient and active listeners. I never once felt pressured. Way to let folks know that it’s about more than making that deal. Thanks More

Took to long for service and paid for something that was not They forgot about me being there did not rotate my tires that I paid for and when I called for my other car for service I told them no apology They forgot about me being there did not rotate my tires that I paid for and when I called for my other car for service I told them no apology More

Excellent Facility, friendly staff The dealership was spotless, modern and appealing. This set the stage for an excellent customer service experience. Steve Ellis worked with us to set The dealership was spotless, modern and appealing. This set the stage for an excellent customer service experience. Steve Ellis worked with us to set a fair price for our purchase, and a fair price for our trade in. I would definitely recommend purchasing from the David dealership, and specifically recommend asking for Steve. Maddie was also very welcoming when we arrived, and hooked us up with Steve! More

2nd vehicle we've leased and happy with both experiences Happy with the overall experience. The only issue I had was that the vehicle was not inspected and the Dupont application hadn't been put on which mea Happy with the overall experience. The only issue I had was that the vehicle was not inspected and the Dupont application hadn't been put on which meant additional trips to the dealership. We didn't need to pick up the car immediately so we could have had those things done before taking posession. More

New Jeep lease From minute I walked the entire staff was helpful and friendly. Gary was clear and concise on options he presented me and the entire staff kept things From minute I walked the entire staff was helpful and friendly. Gary was clear and concise on options he presented me and the entire staff kept things moving along. More

Brian is the best salesmen I ever had I lease numerous cars here and Brian and Jan are the absolute best to work with! I plan on coming back for more vehicles in the near future. I lease numerous cars here and Brian and Jan are the absolute best to work with! I plan on coming back for more vehicles in the near future. More

Trans fluid service. Fast service reasonable price. Great amenities and selections while you wait. Coffee is outstanding. Wi-Fi worked perfect. Just wish the dealership wa Fast service reasonable price. Great amenities and selections while you wait. Coffee is outstanding. Wi-Fi worked perfect. Just wish the dealership was a little closer. More