David Dodge Chrysler Jeep

No response from Sales Manager (Jim Ackins) or the owner Dav Purchased 2018 Grand Cherokee Laredo iin Nov. 2017. In Jan. we noticed that the right front tire was leaking. We went to the Service Depart. They c Purchased 2018 Grand Cherokee Laredo iin Nov. 2017. In Jan. we noticed that the right front tire was leaking. We went to the Service Depart. They claimed they fixed the leaked. However the tire continued to leak. When we confronted the service department about this, they said they had no record that they serviced the leak. They would not honor a new tire. Pursued matter and was informed that sales manager (Jim Ackins) would pay for half the expense of a new tire. This is not proper. We paid cash for this vehicle. When we received the order back it noted that they replaced the right rear tire. It was the right front tire. Based on the fact that they did not believe that we advised them of the leak previously and now they are indicating that it was wrong tire they replaced, requested that this be corrected as they never believe anything we say. Requested a copy of the warranty on this tire. No can do. Sales man (Gary Celotto) would not believe that my husband worked for Boeing even though he had a Boeing Jacket on. No discount. Kept us for hours More

Great Experience! Sharif was great! I appreciate when salesmen are upfront, fair, and no nonsense. He took my trade off my hands and put me in a tricked out 2019 Jeep C Sharif was great! I appreciate when salesmen are upfront, fair, and no nonsense. He took my trade off my hands and put me in a tricked out 2019 Jeep Cherokee with a great lease! You have gained a customer for life! More

They've done it again! My son has been researching cars for the past nine months, all types, makes and models. Because I had so much success with David Auto, it was a 'no-br My son has been researching cars for the past nine months, all types, makes and models. Because I had so much success with David Auto, it was a 'no-brainer' to go back to them, the very next day!! Shariff Mosley, Chris Graff and Bill Joyner bent over backwards to make the deal happen within our price range. Chris and Shariff took the time to pair my phone to the cars, especially since I am not techie. Shariff Mosley again spent a great deal of time reviewing the features in our new Dodge. We are now proud owners of a Doge and a Jeep! More

2018 Durango Sales staff are great but PREP work is lacking This is my first Dodge in over 30 years. My Salesman was Shariff Mosley and he was outstanding. He took the time to find the vehicle that I was want This is my first Dodge in over 30 years. My Salesman was Shariff Mosley and he was outstanding. He took the time to find the vehicle that I was wanting with the closest options to my requests. He was very patient and thorough when explaining our new vehicle to my wife and I. My vehicle was delivered at night so lighting at the time of inspection was less than suitable for proper examination. Let me start by saying I am very anal about my vehicles and their appearance. The vehicle preparation for delivery was lacking. The windows inside the vehicle were dirty. The vehicle roof was one big soapy water spot. Tire dressing was sprayed all over my rims. White wax residue is visible in every crease. Its the little things that show attention to detail. More

Good and quick service I took my Jeep in for an oil change, tire rotation and a recall on a part. The service department was very accommodating. They said it would take an h I took my Jeep in for an oil change, tire rotation and a recall on a part. The service department was very accommodating. They said it would take an hour. The were right on target with the time it took to service my Jeep. More

New Jeep This is my first experience with Jeep and everyone at David Auto was very nice and helpful. They were not pushy or high pressure at all (like the Buic This is my first experience with Jeep and everyone at David Auto was very nice and helpful. They were not pushy or high pressure at all (like the Buick dealership I visited the week before). Sharif Mosley was particularly patient and kind. He stayed an hour and a half beyond his shift to ensure I was comfortable and understood all the features in my new vehicle. I would highly recommend David Auto! More

My experience with this dealership is always good The facility was clean employees were friendly and the service was very good and cost effective . I always come in for my oil change , however if othe The facility was clean employees were friendly and the service was very good and cost effective . I always come in for my oil change , however if other maintenance is needed I am made aware More

Manufacturer Recall Branden welcomed me to the Service Area and gave me instructions for waiting. The car was taken to a service professional immediately upon my arrival Branden welcomed me to the Service Area and gave me instructions for waiting. The car was taken to a service professional immediately upon my arrival and the recall work was done in a much shorter time than I was promised. Overall it was a great service experience. More

New Jeep The whole team was excellent. Especially Gary Cellotto. He was very easy to deal with and very attentive to details. He took care of all my needs alon The whole team was excellent. Especially Gary Cellotto. He was very easy to deal with and very attentive to details. He took care of all my needs along with sales manager Bill Joyner. Definitely will recommend the dealership to family and friends. More

Super Nice people. They understood that our time is valuable. So they were responsive and understood we had some time constraints. Jan was incredible when we bought th They understood that our time is valuable. So they were responsive and understood we had some time constraints. Jan was incredible when we bought the Grand Cherokee. More