David Dodge Chrysler Jeep

Wonderful Experience at David Dodge I spent several months resaerching the new 2018 JL Jeep Wrangler Rubicons. During that research I figured out exactly what vehicle options I wanted a I spent several months resaerching the new 2018 JL Jeep Wrangler Rubicons. During that research I figured out exactly what vehicle options I wanted and built the vehicle. I then went on the internet and struck up conversations with 4 internet salespersons at different dealers. I spoke to all four dealerships who did not have the car I wanted. Each of them attempted to sway me toward what they had on the lot which did not interest me. When I spoke with David Dodge they took a different approach and immediatley offered to order the car for me which we did. Melissa Haas was my salesperson there and she was awesome. What really impressed me was that she gave me her cell phone number and told me she was available 24/7, which proved to be true throughout the process. It was something I really appreciate because everyone's free time is valuable. Jason Finley was the sales manager who negotiated closing the deal with me. He was very professional and we met at a price I was very comfortable with. Not much haggle either!! I felt really good walking out of there that this dealership really respected their customers. About a week or two after I ordered the car, I realized that I misinterpreted the length of time it would take to build and deliver it. I thought it was 8 weeks but it was more like 18-20 (which Melissa and Jason told me during our discussions). I called Jason and long story short, he cut the delivery schedule from 18 weeks to about 4! Magic. I was ecstatic. Jason probably saved the sale because I was not going to wait 18 weeks. Melissa continually gave me status updates during the build.delivery. On the day it was delivered I went to pick up the car and Melissa had all of the paperwork complete at my arrival. She offered a test drive of the car and then walked me through the important options and paired my phone. Easy Breezy. Jan McGill was the Finance Manager who walked me through the after market options. She was awesome to. She took her time to explain everything and answered all of our questions. One more thing. I ordered the car with running boards which have to be put on after market. The very next day I got a call that they were in. I took the car over there in late afternoon and it took less than an hour. Branden Wright was my Service Advisor. While I was in the waiting area he texted me with a status and offered to answer any questions. I have purchased 6 Jeeps and this was by far the best experience of all. I highly recommend david Dodge. More

Kelley Chris was great to work with! He answered all of my questions and did his best to negotiate on my behalf. I would recommend working with Chris Chris was great to work with! He answered all of my questions and did his best to negotiate on my behalf. I would recommend working with Chris More

Smooth process Was a stress free process. Everyone was helpful and forthright. Its my second car purchased there and I would go back again. Thanks for the good exper Was a stress free process. Everyone was helpful and forthright. Its my second car purchased there and I would go back again. Thanks for the good experience. More

Awesome experience The car buying experience at David Dodge was the best one ever! Chris & Bill were pleasant & treated us with respect. Fantastic pricing too! Would rec The car buying experience at David Dodge was the best one ever! Chris & Bill were pleasant & treated us with respect. Fantastic pricing too! Would recommend to anyone looking for a vehicle. More

THIS IS THE BEST DEALERSHIP I looked for 3 weeks to buy a truck all over and I live in Maryland but David Dodge in PA. gave me the best deal and Stephen Ellis my salesman is the I looked for 3 weeks to buy a truck all over and I live in Maryland but David Dodge in PA. gave me the best deal and Stephen Ellis my salesman is the best and treats people honest and goes above to take care of you . Also everybody else there from service, parts and business etc. was very helpful and great also. THANKS More

Service dept. goes above and beyond Recently visited due to a strange noise in the undercarriage. The technicians could not detect the problem initially, but Dana Violi took it for a tes Recently visited due to a strange noise in the undercarriage. The technicians could not detect the problem initially, but Dana Violi took it for a test drive and located the problem as a bad engine mount (that needed to be replaced). The problem was resolved with her extended attention. The service dept always takes pride in providing excellent customer service every time I've been there. More

Flawless, and extremely happy.. I have had bad luck with prior dealerships and been given the run around and been taken advantage of or they at least tried.. but David Dodge made our I have had bad luck with prior dealerships and been given the run around and been taken advantage of or they at least tried.. but David Dodge made our purchase flawless and very smooth and gave us the best possible price. Everyone was very nice and professional and I will be going back for our next purchase. More

Recall I brought my truck in for 3 recall notices. I also explained and showed the service advisor the front license plate holder an how I couldn’t mount it. I brought my truck in for 3 recall notices. I also explained and showed the service advisor the front license plate holder an how I couldn’t mount it. She said the tech said it was missing the plastic inserts and that would take care of it. I was told everything was completed and the front mounting bracket was taken care of also. When I got home I looked at the bracket and found they put the plastic inserts in the bumper but no bracket. I looked in the truck and no bracket. So now I have the plastic inserts put in and no bracket to mount. More

Awesome! They went above and beyond to get the exact 2 door Jeep Wranlger JL that I wanted. Everyone is super friendly from the first moment you walk in the d They went above and beyond to get the exact 2 door Jeep Wranlger JL that I wanted. Everyone is super friendly from the first moment you walk in the door to when they hand you the keys to your new card and even post sale. They make the entire process of purchasing a car stress free. Highly recommend. More

No response from Sales Manager (Jim Ackins) or the owner Dav Purchased 2018 Grand Cherokee Laredo iin Nov. 2017. In Jan. we noticed that the right front tire was leaking. We went to the Service Depart. They c Purchased 2018 Grand Cherokee Laredo iin Nov. 2017. In Jan. we noticed that the right front tire was leaking. We went to the Service Depart. They claimed they fixed the leaked. However the tire continued to leak. When we confronted the service department about this, they said they had no record that they serviced the leak. They would not honor a new tire. Pursued matter and was informed that sales manager (Jim Ackins) would pay for half the expense of a new tire. This is not proper. We paid cash for this vehicle. When we received the order back it noted that they replaced the right rear tire. It was the right front tire. Based on the fact that they did not believe that we advised them of the leak previously and now they are indicating that it was wrong tire they replaced, requested that this be corrected as they never believe anything we say. Requested a copy of the warranty on this tire. No can do. Sales man (Gary Celotto) would not believe that my husband worked for Boeing even though he had a Boeing Jacket on. No discount. Kept us for hours More