
David Dodge Chrysler Jeep
Glen Mills, PA
Filter Reviews by Keyword
By Type
Showing 5,468 reviews
Great Experience Just leased a 2018 Grand Cherokee and from beginning to end everything went a smooth as possible. No doubt I will be back to this dealer once this lea Just leased a 2018 Grand Cherokee and from beginning to end everything went a smooth as possible. No doubt I will be back to this dealer once this lease is up. More
Exceeded expectations! I recently had my Grand Cherokee serviced. This was my first experience with your facility. I had been dealing with the Jeep dealer in New Castle De. I recently had my Grand Cherokee serviced. This was my first experience with your facility. I had been dealing with the Jeep dealer in New Castle De. I have owned my Jeep since new and have complained about a drivetrain vibration since I bought it. In fact, I even bought an extended warranty just before the standard warranty expired in fear I would have a major problem when it expired. I explained this to my service adviser and asked for the technician to have a look while doing my maintainance service. He called later and informed me they test drive it connected to a vibration meter and found the problem. Finally, someone who took the time to listen, properly diagnose, and drive it until they found the issue vs the other dealer just blowing me off and saying “they couldn’t duplicate the problem” which I doubt they even did more then drive it around the parking lot. From listening to my issue, to finding the problem, to keeping me updated throughout the whole process... my Grand Cherokee drives better than it did when I bought it. I can’t say enough about your service department! I am a customer for life and I’ll never go anywhere else to get my Jeep serviced. When its time to buy another Jeep, I’ll definitely be shopping at David Auto as well. Thanks a million for finally sorting out my ongoing problem. Thanks again for the great service at a time where that’s becoming more rare in the car business. I done know their names but, please extend my thanks to Paul in service and the technician who finally fixed my problem! More
Ed and Chris Ed Belonga and Chris Burke were great to work with when car shopping. Both were knowledgeable and professional. I would definitely recommend David Do Ed Belonga and Chris Burke were great to work with when car shopping. Both were knowledgeable and professional. I would definitely recommend David Dodge. Thank you! More
Great Buying Experience My wife and I purchase a new Jeep Grand Cherokee Limited back in 2004 from the auto mall in Philadelphia. Several months later we had a minor repair n My wife and I purchase a new Jeep Grand Cherokee Limited back in 2004 from the auto mall in Philadelphia. Several months later we had a minor repair needed and returned to find David Dodge had purchased the dealership. We also learned of a paperwork glitch made by the former dealership which incorrectly listed our new vehicle as used. When we returned with the paperwork, David personally worked with Dodge to get the problem corrected. 14 yrs we decided it was time to but another JGC Limited. David Dodge was our choice hands down. I found the vehicle we wanted and did all of the negotiations online. I priced out the same vehicle at 2 other dealers and David beat them out. No pressure sales team, great customer service and auto repair as well as a super clean dealership has made it easy for us to become a part of the David Dodge Family. Thanks for all you do to ensure customer satisfaction. More
Inspection Bought my 2013 Jeep Overland at David Dodge and they have always given me great service. Recently in for inspection and went smooth as usual. Next day Bought my 2013 Jeep Overland at David Dodge and they have always given me great service. Recently in for inspection and went smooth as usual. Next day I noticed a couple of spots of something on garage floor so I called. They said bring it in as soon as I could. They found the problem (unrelated to inspection work) and fixed it promptly and charged a reduced amount since they feel they should have 'caught it'. Won't find that kind of honesty and attention at many places. Bob M is the service manager there- always takes calls and calls back! More
Change of Tires I recently had my tires changed at the dealership. The intake process was smooth, however, I called the dealership three times and left a message wit I recently had my tires changed at the dealership. The intake process was smooth, however, I called the dealership three times and left a message with the receptionist/client services rep and was promised a call back each time with status update. No one from the dealership called back. On my fourth call I was given the status update. When I picked-up my jeep and drove home. A few hours later, the air was low in one tire which I filled. By morning the air was low again which I filled. When it happened the third time, I filled air and drove to the dealership. It was apparently an incorrect mounting of the tire or something similar. This should have been taken care of before reading the car to me. I have been very happy with the dealership in general, but this was not a good experience. More
Great experience Both Brian and Jan were awesome to work with! They were professional and personable making the experience great! This was our 2nd time working with bo Both Brian and Jan were awesome to work with! They were professional and personable making the experience great! This was our 2nd time working with both of them and i look forward to dealing with them in the the future. Highly recommend David Dodge!!! More
David Dodge Respect To Sum it up Respect! My salesman Gary is Honest. No hassle. No Bull. Give him a Shot. Never met David but his Dealership has to be a Good Reflection To Sum it up Respect! My salesman Gary is Honest. No hassle. No Bull. Give him a Shot. Never met David but his Dealership has to be a Good Reflection of what kind of person he is. More
Great experience!!! Leased a 2018 Jeep Compass. Was so impressed by the whole staff and loved the selection and pricing. Would highly recommend this dealership to anyone. Leased a 2018 Jeep Compass. Was so impressed by the whole staff and loved the selection and pricing. Would highly recommend this dealership to anyone. More
Perfect Service from start to finish!!! My daughter’s 2015 WILLYS WHEELER needed new tires and an oil change, so I made an appointment with David Dodge Service. The staff was helpful, profes My daughter’s 2015 WILLYS WHEELER needed new tires and an oil change, so I made an appointment with David Dodge Service. The staff was helpful, professional and very knowledgeable. Their price for new Michelin tires was better than anywhere else. Buy 3 get one for $1.00. This is where I purchased the Jeep, and it’s almost 2 hours from my house. So, why travel this far to buy a car and for service? Because no one is better than David Dodge! I HIGHLY recommend giving them a chance to be your dealer. It’s definitely worth the trip. More