David Dodge Chrysler Jeep

Car detailing I scheduled an Extreme car detailing Perfectly prepared Picked up when promised This is 3rd time I have had cars detailed and have always be I scheduled an Extreme car detailing Perfectly prepared Picked up when promised This is 3rd time I have had cars detailed and have always been completely satisfied More

Got the car I wanted at a good price! Anthony my salesperson was a pleasure to work with. When I had a question about the sound system he and other staff went the extra mile to research an Anthony my salesperson was a pleasure to work with. When I had a question about the sound system he and other staff went the extra mile to research and get the answers to my question. This is my first purchase from David Dodge but I have used their service department which is excellent for years! I would recommend David Dodge in the future. More

I usually get good customer service, not this time When I went to pick my vehicle up I was ignored so I finally walked up to the counter payed for car and was told someone would pull it around. The lad When I went to pick my vehicle up I was ignored so I finally walked up to the counter payed for car and was told someone would pull it around. The lady who rang me up finally gets up about 5 min later and yells who wants to move a car cause they don’t to. I then had to wait another 10 min before I saw my car come around no one ever said anything to me so I walked outside myself I was handed my keys and that was it. More

Breath of fresh air Much much better then the last Dodge Dealer I took my truck to get service at. Look forward to coming back for more work in the future. Much much better then the last Dodge Dealer I took my truck to get service at. Look forward to coming back for more work in the future. More

Brand New 2018 I came to originally purchase a used vehicle with Jerry. We began to talk and asked would I be interested in a new vehicle and I was. With the help I came to originally purchase a used vehicle with Jerry. We began to talk and asked would I be interested in a new vehicle and I was. With the help of Bill the numbers guy I was able to walk away with a new 2018 Jeep Renegade. I am satisfied with my purchase and want to thank them for all there help because I did not have the best credit but they made it work, for that I am very grateful. More

Very good service and service greeters. Arrived at appointment time, car worked in immediately. Appointment was for an oil change. Mechanics found a axel seal leak and repaired it. I mentio Arrived at appointment time, car worked in immediately. Appointment was for an oil change. Mechanics found a axel seal leak and repaired it. I mentioned the hatch didn’t line up properly. They couldn’t fix it there but had to send it to the body shop the next day. It was aligned to my satisfaction. During the whole process Mr. Gaston Rodriguez kept me informed on my vehicles progress. I shall say the whole thing was a pleasurable experience. Flag I chose David Dodge. More

Worst service ever First off they have a speedy lane for quick oil change, went there and was told there was a two hour wait, so I made appt for following week. They d First off they have a speedy lane for quick oil change, went there and was told there was a two hour wait, so I made appt for following week. They did not honor my service time at all. Was there for two hours with a scheduled Appt.. Oil change and rotate tires, I marked one of my tires because when I asked them in previous visits to rotate tires and noticed they didn’t do it, had no proof so couldn’t really complain! When Jeep was finished they gave me paper work and told me tires had been rotated. When I went to get in Jeep mark was still on same tire so I went back in and said you did not rotate my tires, it was written on paperwork from the mechanics!!! The service desk guy went back and got the mechanic and he came out and said I didn’t see that on the paper work!!!! I call xxxxxxxx 2 hours to change the oil and rotate the tires and then had to retake the Jeep back and rotate the tires for real! I go here because with my Jeep I get two free oil changes and tire rotation a year! If it wasn’t for that I would never go there for service and pay for it! They give you a paperwork for there 20 point inspection that is never done either, three times have gone in with no windshield wiper fluid and three times have gotten Jeep back without wiper fluid in it, three times paperwork said it was fine!!! Don’t understand how this is a 5 star dealer. More

extended warranty My husband and I are very disappointed with Chris Burke. We got an extended warranty. later we called and asked him to cancel it.. He lied to us and My husband and I are very disappointed with Chris Burke. We got an extended warranty. later we called and asked him to cancel it.. He lied to us and told us it had been canceled. I had to call the insurance company and cancel it myself. More

Inspection State and Emissions Inspection. Simple and timely. Jan McGill was kind enough to set my appointment and bring my car in. Gaspar and I had the pleasure State and Emissions Inspection. Simple and timely. Jan McGill was kind enough to set my appointment and bring my car in. Gaspar and I had the pleasure of working together years ago at another dealer, so I knew my Jeep was in good hands. Thank you MaryAnn Mancini More

Good overall Everyone was extremely friendly and accommodating. They did make a $1,500 over charge error on the final deal amount, which I fortunately caught mysel Everyone was extremely friendly and accommodating. They did make a $1,500 over charge error on the final deal amount, which I fortunately caught myself while I was reviewing the itemized invoice printout that they gave me to sign. Other than that significant glitch, the purchase experience was relatively smooth. Clean facility and knowledgeable staff. More