David Dodge Chrysler Jeep

Top Notch Customer Service I had an intermittent issue with my navigation system. Problems of this nature can be difficult to duplicate and could possibly require several trips I had an intermittent issue with my navigation system. Problems of this nature can be difficult to duplicate and could possibly require several trips to the service department. Not so in my case. I initially contacted Alesha Toanone and explained my problem and as usual Alesha took a courteous and professional approach to my unique situation and suggested I stop by unannounced when the issue presents itself. A few days later I experienced the issue with the navigation system, drove straight to David Dodge and was greeted by Alesha. She allowed me to pull right in and had Paul Boden (a service advisory) take my information. Within a few minutes Wayne Bayes looked me up in the waiting area and we both went to my truck. Within a very short time Wayne had diagnosed the problem and ordered the necessary replacement.part. I was told the part should arrive the following Tuesday and even though they were about to have major floor resurfacing work done in the service bay that was going to limit them down to 4 bays, he said they would try to squeeze me in. Just like clockwork the part arrived within two business days and I received a call from the parts department who kindly transferred me over to the service department to make an appointment. I requested Thursday AM and explained I would just wait while the part was replaced. I arrived first thing Thursday morning, the service adviser (Branden Wright), checked me in and I proceeded to the waiting area. Just as promised I noticed my truck was pulled out of the service bay in a little over one hour. I walked back in to the service area and saw my adviser was on the phone. While waiting my turn, Bob Mistichelli offered his assistance. Within a short amount of time I was handed my keys, shook a few hands, and off I went. Not only do I appreciate the courteous and timely assistance, I especially like the teamwork approach that David Dodge provides. More

Purchase of Dodge Van Chris Graff was very Helpful, we enjoyed working with him. He was also very knowledgeable about the van we looking at. Chris Burke was also very nic Chris Graff was very Helpful, we enjoyed working with him. He was also very knowledgeable about the van we looking at. Chris Burke was also very nice to work with. More

Great experience. Our salesman Anthony was knowledgeable and very helpful throughout the whole process. He helped us with the trade in of our mini van and the purchase Our salesman Anthony was knowledgeable and very helpful throughout the whole process. He helped us with the trade in of our mini van and the purchase of a truck that had a lease. More

Purchase of our new Pacifica Our experience recently with David Dodge was just wonderful. Steve Ellis is such a pleasure to deal with and he make the purchase of our Pacifica so Our experience recently with David Dodge was just wonderful. Steve Ellis is such a pleasure to deal with and he make the purchase of our Pacifica so smooth that I did not feel any pain, which is what it usually is when purchasing a vehicle. Jason also was super in helping to close the deal when it looked like we where too far apart. A great big thank you to all of you because I just love the vehicle and I would certainly recommend you to everybody! More

It was great the hole place This place was very clean , and they were very nice i also think that David himself runs a great place and i ask of him to keep up the good work . This place was very clean , and they were very nice i also think that David himself runs a great place and i ask of him to keep up the good work . More

Price was outrageous I went into the shop for a check engine light. I waited almost an hour for them to tell me that there was an issue with one of the spark plugs. They w I went into the shop for a check engine light. I waited almost an hour for them to tell me that there was an issue with one of the spark plugs. They were recommending all brand new spark plugs and were attempting to charge me just shy of $400. I called one local maintenance shop and was told that seemed like a lot. I brought it over and had it done for $110 and was told I didn’t need all new spark plugs (just 3 to keep it running smoothly). I told the representative at the front that I would take it elsewhere and it took another 40 minutes to close it up. I was charged almost $100 in just labor to look at the car and read a machine (obviously, I’m over-simplifying). Just seems a bit ridiculous, and I was going to be overcharged for everything else. They are nice and courteous there (no problems with anyone I worked with), but it just seemed like a ripoff. More

New Car I have purchased 3 jeeps with David Dodge and have always been impressed with their professionally and expertise. I have recommended David Dodge to m I have purchased 3 jeeps with David Dodge and have always been impressed with their professionally and expertise. I have recommended David Dodge to many friends. More

Review The only negative we have is the amount of phone calls and emails we get from the dealership. An occasional call is fine but we have gotten more than The only negative we have is the amount of phone calls and emails we get from the dealership. An occasional call is fine but we have gotten more than our share. More

Excellence in service and professionalism. From the moment My wife and I walked into the dealership, everyone we encountered gave us excellent service and were extremely professional. We love From the moment My wife and I walked into the dealership, everyone we encountered gave us excellent service and were extremely professional. We love our new Jeep Cherokee and have told our friends and neighbors about the professionalism of the dealership. When we went for the Dupont treatement for the car, all employees were helpful and courteous in taking the car to be serviced and they gave me a car until my car was ready. All were very courteous and helpful, and the Service Department is excellent! More

Great staff & service! Dana Violi & service staff excellent! I was in & out of dealership in record time! I would definitely recommend David Dodge Chrysler Jeep to anybody i Dana Violi & service staff excellent! I was in & out of dealership in record time! I would definitely recommend David Dodge Chrysler Jeep to anybody interested in a new vehicle! More