
David Dodge Chrysler Jeep
Glen Mills, PA
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Quickly met & nice waiting room Bought a 2017 car and it had a couple of things that need attention. These were quickly handled. Customers are quickly welcomed and car moved in for s Bought a 2017 car and it had a couple of things that need attention. These were quickly handled. Customers are quickly welcomed and car moved in for service. Nice waiting room or they will give you a ride home to wait. More
Flat Tire Immediate Fix I had a flat tire at around 6:00PM and had someone come out to fix it and called Dodge and thought I should make an appointment. Well, they took me ri I had a flat tire at around 6:00PM and had someone come out to fix it and called Dodge and thought I should make an appointment. Well, they took me right away and by 8:15, my car was fixed. This was great that I could just go in and have it repaired without an appointment. Thanks so much! More
Ongoing Issues I purchased a 2016 Durango in October 2016. The first 90 days I owned it, the dealership had it 48 of those days. It had to have 3 separate paint sess I purchased a 2016 Durango in October 2016. The first 90 days I owned it, the dealership had it 48 of those days. It had to have 3 separate paint sessions because of poor factory paint and shotty at best body shop paint job. It was so bad the Service Mgr stopped returning my calls and simply avoided me when I would arrive at the dealership. I then spent $1200 of my own money to have the vehicle ceramic coated to protect their paint work. Then there was the known trans downshift issue that wasn't solved because I still have the issue. Then there was there was the wipers not working issue, which took 3 separate trips for them to "hopefully" solve. During the last trip, they offered to get me out of it which is nothing more than a trade in process. Mind you, I've been having issues since day 1 but they are drastically deducting the value for every mile I've drive the defective vehicle. If the offer to trade in was done earlier in the process I would have done it then. It felt like it was planned this way. I love my suv and would have traded for the same, but simply didn't like the way it was handled by the sales team ... Also the service advisors were very courteous and did their very best to keep me informed other the the manager. More
The best Absolutely the best dealership for sales and service. Always friendly and knowledgeable. I always use Ed in sales. 5 vehicles handled by him and al Absolutely the best dealership for sales and service. Always friendly and knowledgeable. I always use Ed in sales. 5 vehicles handled by him and all easy and the best prices. Every time I go in for service they’re quick and efficient. Quick turnaround and even great loaners if I’m going to be without a truck overnight. Highly recommended! Just ordered a ram 2500, Ed has been excellent a painless order and constant progress updates as it moved along. More
From no way to YES way I never thought I would be able to get into a wrangler. Let alone a BRAND NEW 2017! But George Francis made it happen. He showed me how it could be po I never thought I would be able to get into a wrangler. Let alone a BRAND NEW 2017! But George Francis made it happen. He showed me how it could be possible and worked tirelessly with Jan in finance to get me the best deal for my trade and a payment I could handle. He was patient as I couldn't decide on color and trim and let me take my time and never pushed. He's a total pro and made sure I was happy and comfortable with the entire process. I will absolutely be coming back to David for maintence and for my next Jeep when the time comes. More
Twice bitten First time for warranty repair 3 1/2 hr wait for a quoted 1hr job. Second warranty repair has failed in less than 12 hrs. On top of this they damaged First time for warranty repair 3 1/2 hr wait for a quoted 1hr job. Second warranty repair has failed in less than 12 hrs. On top of this they damaged my vehicle, dented tailgate. No one has followed up with me 24 hrs later. Sales and service have been a nightmare. More
Service The service team is always willing to help out with any issue you have. They answer any questions and even have someone respond if they’re not in the The service team is always willing to help out with any issue you have. They answer any questions and even have someone respond if they’re not in the shop that day. Everyone works together to show aw some team work! More
Great Experience! Dana is my go-to contact when it comes to having my vehicle serviced @ David Dodge. She is professional, polished and thorough. A true asset to David Dana is my go-to contact when it comes to having my vehicle serviced @ David Dodge. She is professional, polished and thorough. A true asset to David Dodge. More
Best dealer They were very nice and fast works done and nice price . Anybody wants to get the Chrysler brand, I really recommend at David auto in glen mills pa. They were very nice and fast works done and nice price . Anybody wants to get the Chrysler brand, I really recommend at David auto in glen mills pa. More
It was a good experience from the start, nice vehicle. It was a good experience from the start, nice vehicle, fair price. I like the new pacifica. Even though I did not have need to use the service depar It was a good experience from the start, nice vehicle, fair price. I like the new pacifica. Even though I did not have need to use the service department with this purchase I have used David Dodges service department for the last 5 years and rate them excellent. More