David Dodge Chrysler Jeep

90% Dana Violi Because of other negative things that had been happening to me on that day, Dana was the one who took charge and made sure my problem was taken care o Because of other negative things that had been happening to me on that day, Dana was the one who took charge and made sure my problem was taken care of in a timely manner...not for the first time. My problem that day was actually due to a tire valve cap that had been put on at your service center; the mechanic had to cut it off! I was making sure the tires had the correct air pressure for my daughter's impending trip to North Jersey. Struggling with the valve cap put a lot of pressure on me both physically (arthritis of the hip and back...pain) and emotionally! She saw that I was in distress and responded right away. Dana is a very caring, empathetic person...rare qualities in people today. I put "average" for service, because I should never have had the issue with the cap; it's my understanding that they used to be used on showroom cars because the were considered more "attractive" with the silver tone. My daughter owns the van and pays all necessary maintenance expenses. More

Wonderful experience From the moment we walked in the door to when we drove off the lot in new Jeeps, we had a wonderful experience at David Dodge Chrysler Jeep. From Sale From the moment we walked in the door to when we drove off the lot in new Jeeps, we had a wonderful experience at David Dodge Chrysler Jeep. From Sales to Financing to Service, everyone was friendly, helpful and answered all of our questions. We have already recommended this dealership to numerous people. More

Try a different sales rep Started with the internet person (Kristin, I think) and wish I could have stuck with her. When I moved to Gary answers got cryptic or questions not e Started with the internet person (Kristin, I think) and wish I could have stuck with her. When I moved to Gary answers got cryptic or questions not even answered. Appointment to get car was very inefficient and wasted a lot of my time. No follow-up for a month about items that were to be installed on the car, per agreement. Had to email him to find out what was going on. Finance guy, Chris, was amiable and efficient to deal with. No other experience with the dealership so far. More

Battery died. Got a jump and took it to the dealer. They charged it for an hour. The next morning car would not start. Had to take a day off from work and tak died. Got a jump and took it to the dealer. They charged it for an hour. The next morning car would not start. Had to take a day off from work and take the car back to the dealer. I called the mgr & told about my prob. He called Chrysler and got me a battery. When I got to dealer to install the lady there said she could not override Chrysler to get me a new battery. B’s. More

Apprehensive! Not more than 10 days after inspection (2/19) my car lost all brake fluid due to a hole in the line. Saturday, I was told it would be completed on th Not more than 10 days after inspection (2/19) my car lost all brake fluid due to a hole in the line. Saturday, I was told it would be completed on the following Monday..I called to confirm completion. Was told it was completed and ready for pick up. On Tuesday, I came after 11 AM and was told my car was not completed. Had to wait for repairs and testing about 45 minutes. Was given the impression that the brakes would preform well but not like I was used too, due to a part not readily available.. I told this rep that I mostly drive back roads/side streets but that I do drive from Boothwyn to NE Philly via Interstate 95 a few times each month to visit my mother. The gentleman was right. I did need to adjust the way, I brake! No more pumping the brakes prior to actually applying the brakes to stop. This was the first time that I did not get a "warm fuzzy feeling" of confidence from the service that was preformed on my 2006 Dodge Stratus. More