David Dodge Chrysler Jeep

Awesome Experience! I recently purchased a new Dodge Ram 1500 Big Horn from David Dodge. The entire operation is a class act. I visited a couple of other dealerships prio I recently purchased a new Dodge Ram 1500 Big Horn from David Dodge. The entire operation is a class act. I visited a couple of other dealerships prior to settling on David. Gary, my sales guy, was pleasant to deal with, answered all of my questions, and worked out a deal that I could live with. Couldn't be more pleased with my purchase decision. More

David Delivers I have been servicing my Chrysler 300 at David since I purchased it in August 2014.I have found them to be efficient and timely and at the same time p I have been servicing my Chrysler 300 at David since I purchased it in August 2014.I have found them to be efficient and timely and at the same time pleasant with each visit. I would not hesitate recommending these good people to my family and friends. More

Replace lost ignition yes. Attention and service, replacing lost ignition keys, was handled quickly and properly. Service folks, especially Dana, were most pleasant, helpful an Attention and service, replacing lost ignition keys, was handled quickly and properly. Service folks, especially Dana, were most pleasant, helpful and very easy to work with. More

Dream Car We received great customer service. Ed went above and beyond to find our daughter the car of her dreams. He even offered to reach out to other dealer We received great customer service. Ed went above and beyond to find our daughter the car of her dreams. He even offered to reach out to other dealerships if they didn't have one available to her on their lot. More

Damage to vehicle during service While my vehicle was left for repair it was damaged. Upon notifying the service department I was asked to give them a week to "investigate", in doing While my vehicle was left for repair it was damaged. Upon notifying the service department I was asked to give them a week to "investigate", in doing so I was simply told that Dodge did not believe that they were liable even with them admitting that the portion of my vehicle that was damaged is not an area inspected for damage when vehicles are accepted to the service department for repair. This was very disappointing as me and my family have been long time customers purchasing and having 3 vehicles serviced for years. It almost felt as if it was being incinuated that I was trying to get my vehicle repaired for something that was there prior to service; very hurtful feeling. I will never use their services again, very nice place visually. Wished that the service matched the look!! More

Routine oil change -In and Out like always Called in this morning and spoke to Scott about needing a oil change . He said no problem come in now and we will take care of you and that's exactly Called in this morning and spoke to Scott about needing a oil change . He said no problem come in now and we will take care of you and that's exactly what happen . Even took care of my hungry two year old daughter with snacks lol . Thank you Scott for all your help More

Great experience Had a transmission problem with my 2011 Grand Cherokee. I scheduled a service appointment with Scott Streeter. He handled my visit with total profes Had a transmission problem with my 2011 Grand Cherokee. I scheduled a service appointment with Scott Streeter. He handled my visit with total professionalism. His technicians fixed my Jeep quickly and correctly. A great customer service experience. 5 stars. More

the people at david dodge are the best BRIAN FRANCIS GREAT BRIAN FRANCIS second vehicle we bought through him ,great salesman and person.i would recommend david dodge dealership to all my friends relatives.tha BRIAN FRANCIS second vehicle we bought through him ,great salesman and person.i would recommend david dodge dealership to all my friends relatives.thank you More

Great dealership Went there before work test drove what I thought was in my price range, found out with incentives could get the ram rebel in my original price range. Went there before work test drove what I thought was in my price range, found out with incentives could get the ram rebel in my original price range. Gary in sells was awesome and the snacks they have make you feel like your with friends. I hate car dealerships but this has changed my opinion. More

SERVICE LOST AND SERVICE REGAINED Good afternoon David Dodge; It is with extreme pleasure that I address this to you. I have owned and serviced three different Chrysler or Dodge Good afternoon David Dodge; It is with extreme pleasure that I address this to you. I have owned and serviced three different Chrysler or Dodge vans since moving to Delaware which have been serviced at your dealership over the past 14 years. We purchased several years ago a used 2008 Dodge Grand Caravan from your dealership. The car has been into your service facility over the years for oil changes and of course necessary repairs from time to time. Most every time we have been very pleased with the service and repairs without question. We have dealt with Dawn a couple of times even at the purchase time and she has always been the best to care for the difficulties. We have come to feel a cemented relationship with whomever we dealt with. Last year we became very displeased with the service attitude and manner in which our problem was addressed and never really saw a resolution of the problem. We had then decided that we would find another service facility for our needs. However this May we had a difficult problem with the car and the service station did not find the problem, so we decided to try your dealership once more. We are glad we did. We met Dana Violi (service advisor) at appointment time and what a difference she made. From arrival to completion she personally saw to it that the diagnosis and repair was done properly. The experience definitely redeemed your dealership in our mind. Dana and the service mechanic (un-named) are the true face of your dealership for the future in our mind. We will do our best to recommend her (Dana Violi) and David Dodge to anyone who is looking for excellence in service. More