David Dodge Chrysler Jeep

Great Experience! Called Dave Cooke about a 2014 Jeep we saw on the website and within hours we were approved and coming in to sign paperwork! Jan was very helpful and Called Dave Cooke about a 2014 Jeep we saw on the website and within hours we were approved and coming in to sign paperwork! Jan was very helpful and made the paperwork process a breeze. Dave walked us through all the car features and was extremely helpful! More

Trouble with powertrane and transmission control modular Service was not very interested in my issues. 2017 jeep Cherokee altitude should not have to be brought in three times when I just bought the car 2 mo Service was not very interested in my issues. 2017 jeep Cherokee altitude should not have to be brought in three times when I just bought the car 2 months previous. Jerry in sales great. One more issue and I will file under the lemon law. Two times they blamed the software when in fact the TCM needed replaced. The ECM came on, the brake light came on, every time I stopped car turned off and said turn brake off. I have always bought my car from DAVID dodge as well as many family and friends but I can't say I would refer anyone at this point. More

Very pleased!! Very pleased with the service over the years. This service is exceptional. It's always prompt, efficient and courteous and the team is always willi Very pleased with the service over the years. This service is exceptional. It's always prompt, efficient and courteous and the team is always willing to go the extra mile to ensure customer satisfaction! More

COIL PACK REPLACEMENT Rough acceleration, found to be bad coil in #5 cylinder. Took 2 1/2 hrs. to replace. Runs great now. $700 spent to repair. Labor seem to be a little h Rough acceleration, found to be bad coil in #5 cylinder. Took 2 1/2 hrs. to replace. Runs great now. $700 spent to repair. Labor seem to be a little high. More

As good as it gets! I knew what I wanted. I had a Jeep Grand Cherokee that I had leased for three years. I got other bids. I went to David Dodge and told them what/whe I knew what I wanted. I had a Jeep Grand Cherokee that I had leased for three years. I got other bids. I went to David Dodge and told them what/where/when. They gave me a drastically lower payment that the other dealers for the same down payment and term. They did not waste my time. They EXCEEDED my expectations. More

Good Experience Much better buying experience than I've had in the past. Didn't feel pressured, was a pretty straightforward transaction. I took a little longer to de Much better buying experience than I've had in the past. Didn't feel pressured, was a pretty straightforward transaction. I took a little longer to decide whether the particular Jeep was right for me so I'm thankful for their patience - couldn't be happier with my new ride. I wouldn't hesitate to come back for my next purchase. More

Horrible I Purchased the parts for the repair on 2/13/17. Came to have repairs completed on 2/17/17. I was there for over 3 hours, before I was told all the pa I Purchased the parts for the repair on 2/13/17. Came to have repairs completed on 2/17/17. I was there for over 3 hours, before I was told all the parts were not ordered. May I add I paid $700 initially. Now it's said I need to pay an additional $400. I felt like my time wasn't valued, I felt misinformed, and the customer service was poor. And to add to all this, customers had dogs in the waiting room (not service dogs) so my allergies were a mess. I love animals but they don't love me. Unfortunately, I have to go back. After the repairs are complete, I WILL NEVER RETURN!! I also think I shouldn't be forced to give one star... More

Typical car dealership Went to buy a used car at Davids on MLK day. Car was newly listed and was still in being detailed. Very friendly salesman, and he took me in to see th Went to buy a used car at Davids on MLK day. Car was newly listed and was still in being detailed. Very friendly salesman, and he took me in to see the vehicle in the detail shop. Salesman used the line that someone is already interested in buying the vehicle but wanted to talk to me about it in the showroom. Of course no one else was interested in buying it at this time. Didnt like the way they tell you by showing you payment options and not the price you pay. I still bought the vehicle. The truck did have a large dent in the hood which they said they would pay for and give me a loaner during that time. No one ever called to set up a time for me to bring it in I had to call them. A week later I brought the truck in for repair the sales manager told me two days in the body shop plus they agreed to give me a full detail including steam cleaning the engine and using the ionizer to help get rid of the smoke smell in the truck. Well they had the car for ten days. Never steam cleaned the engine service manager said he doesn't like to clean the engines because it's bad for them and never used the ionizer to get rid of the smell. Three days later the car smelled like cigarette smoke again. Took it to a detail shop close to wher I lived and they actually laughed at the detail job that was done. Now I have to pay to have it done myself. Maybe spending 20k and having tier one credit wasn't good enough for them. Also they did five hard credit inquires for this purchase and they try very hard to push you into an extended warranty package and gap insurance. I ended up changing my financing to State Farm where I have my car insured and they matched the financing and they include gap insurance at no additional charge. They are just another large high volume car dealership that doesn't seem to care about the little guy!! More

Consummate Professionals 100% flawless experience. Great atmosphere, friendly folks abound! I came to buy a used car and was treated like a millionaire. Everyone there made 100% flawless experience. Great atmosphere, friendly folks abound! I came to buy a used car and was treated like a millionaire. Everyone there made the decision easy. I dealt with Bob, Melissa, Bill and Chris, I was there late at night and never felt rushed. Totally awesome all around! Thanks much all. More

Above and Beyond I brought my Jeep in for service and ended up buying not one but two vehicles from David Dodge. Ken Gray was incredibly helpful and really worked with I brought my Jeep in for service and ended up buying not one but two vehicles from David Dodge. Ken Gray was incredibly helpful and really worked with my budget to make the sales possible. Thanks to both Ken and David. After mentioning two minor issues with washer fluid and inspection stickers and expressing concern about a battery, all were fixed immediately and Jim Atkins and Jan McGill added a bonus of Essential Care Plus for 3 years on both cars. They both went above and beyond to make things right and the extra service really proves that they care about their customers and stand behind the vehicles they sell. Many, many thanks to David Dodge for the positive car buying experience!!! More