David Dodge Chrysler Jeep

SERVICE LOST AND SERVICE REGAINED Good afternoon David Dodge; It is with extreme pleasure that I address this to you. I have owned and serviced three different Chrysler or Dodge Good afternoon David Dodge; It is with extreme pleasure that I address this to you. I have owned and serviced three different Chrysler or Dodge vans since moving to Delaware which have been serviced at your dealership over the past 14 years. We purchased several years ago a used 2008 Dodge Grand Caravan from your dealership. The car has been into your service facility over the years for oil changes and of course necessary repairs from time to time. Most every time we have been very pleased with the service and repairs without question. We have dealt with Dawn a couple of times even at the purchase time and she has always been the best to care for the difficulties. We have come to feel a cemented relationship with whomever we dealt with. Last year we became very displeased with the service attitude and manner in which our problem was addressed and never really saw a resolution of the problem. We had then decided that we would find another service facility for our needs. However this May we had a difficult problem with the car and the service station did not find the problem, so we decided to try your dealership once more. We are glad we did. We met Dana Violi (service advisor) at appointment time and what a difference she made. From arrival to completion she personally saw to it that the diagnosis and repair was done properly. The experience definitely redeemed your dealership in our mind. Dana and the service mechanic (un-named) are the true face of your dealership for the future in our mind. We will do our best to recommend her (Dana Violi) and David Dodge to anyone who is looking for excellence in service. More

Great Experience I had a great experience with my used car purchase (2011 Jeep Liberty) recently at David Dodge. Found the car on line, was able to have my mechanic lo I had a great experience with my used car purchase (2011 Jeep Liberty) recently at David Dodge. Found the car on line, was able to have my mechanic look it over and was given a loaner while minor repairs were made even though I live almost 50 miles from the dealership.. I feel I paid a fair price. Let's hope the Jeep lasts for years and years but I have faith that if something goes wrong in the near future, they will stand behind the sale. More

Commercial Vans with David Auto We recently purchased 3 dodge pro masters through Melissa Snyder at David Auto. Melissa went above and beyond any expectations to meet our needs with We recently purchased 3 dodge pro masters through Melissa Snyder at David Auto. Melissa went above and beyond any expectations to meet our needs with every aspect of the process. I would highly recommend using David Auto and Melissa to anyone who is in the market for a new vehicle. More

radiator replacement I have only had my vehicle repaired at David dodge from the day we purchased it. We have always been very pleased with the service department, howeve I have only had my vehicle repaired at David dodge from the day we purchased it. We have always been very pleased with the service department, however the last time while they replaced a radiator on our 2009 journey our front bumper was damaged. Bob in service did agree to fix it at no charge, however after picking it up, a day later my we noticed the bumper was damaged more then it was when we took it in. I drove home from the dealer and parked in the garage that's when we noticed it. Now they are trying to say it must have been there and now I'm looking more closely, which is completely false. So now I am left with more damage then before they fixed what happened during original repair. I am very upset with this, being the bumper WAS NOT damaged before the service repair. We did admit to a few scratches in the middle front, and the damage the service department is the driver side Sincerely, Maureen and Mike Del Sordo More

Recall Notice Very satisfied as to recall service notice. Thank You. I will continue to have my C and i recommend them higjly.hrysler serviced at David Dodge. Very satisfied as to recall service notice. Thank You. I will continue to have my C and i recommend them higjly.hrysler serviced at David Dodge. More

service center review took our jeep renegade in for service check on transmission after an accident David dodge did a great job of thoroughly checking out transmission ran took our jeep renegade in for service check on transmission after an accident David dodge did a great job of thoroughly checking out transmission ran computer diagnosis and road tested it to double check. great job! thanks More

Best hands down Made my Durango sound like a new SUV again thanks guys for all the hard work and dealing with me stressing and always calling? to check on my Durango Made my Durango sound like a new SUV again thanks guys for all the hard work and dealing with me stressing and always calling? to check on my Durango More

Great Dealership to deal with. Our purchasing a used jeep Unlimited Wrangler for our daughter was a pleasure from David Dodge. I would go back to purchase myself a Jeep there when t Our purchasing a used jeep Unlimited Wrangler for our daughter was a pleasure from David Dodge. I would go back to purchase myself a Jeep there when the 2018 wranglers are released. More

Perfect Day From the moment we walked into the showroom we were welcomed. We met Gerry our salesman, he asked what we were looking for and he took us out on the From the moment we walked into the showroom we were welcomed. We met Gerry our salesman, he asked what we were looking for and he took us out on the lot. The actual vehicle we were interested in was not physically available. They were able to locate one and after negotiating, we came to a sales agreement. Gerryand everyone involved went above and beyond to help us procure the vehicle. This was a great experience for us and looking forward to future services More

easiest buying process ever! My salesperson Brian was very knowledgeable about the vehicle. Every question I had he knew the answer. He was able to help me select the vehicle that My salesperson Brian was very knowledgeable about the vehicle. Every question I had he knew the answer. He was able to help me select the vehicle that fit my needs. Without getting a vehicle that had stuff that I didn't want. It was very easy to negotiate a price that I was happy with and he even helped us set up or phone before we left. I would definitely recommend Brian and David Dodge if you're looking for a vehicle! More