David Dodge Chrysler Jeep

Pleasant easy nohastle On time great service center appt setup was easy no hassle had a recall notice was taken care of friendly service people great place to deal with On time great service center appt setup was easy no hassle had a recall notice was taken care of friendly service people great place to deal with More

Couldn't have been easier David Dodge kept it simple. I knew what I wanted. My sale rep Josh had the information. We test drove the car. I loved it. I took it home to make su David Dodge kept it simple. I knew what I wanted. My sale rep Josh had the information. We test drove the car. I loved it. I took it home to make sure it fit in my garage. I gave most of my information to them over the phone so that it would be a quick process once I came back to finalize the deal. Janice in financing couldn't have been nicer and she ran through the warranty options at length. Been driving it ever since. Quick & painless process. Very smooth. More

Great Experience Recently purchased a new Jeep cherokee from David Dodge. Was very pleased with the experience. The sales specialist Ryan Crocamo in particular was ver Recently purchased a new Jeep cherokee from David Dodge. Was very pleased with the experience. The sales specialist Ryan Crocamo in particular was very kind and helpful. Even spent time after the purchase to chat while the paperwork was being prepared. All in all I was given a very good deal and the experience of buying my first new car was surprisingly quite pleasant considering the normal headache involved with the negotiating and paperwork. More

Fantastic! Steve was a great salesman! Upon arrival at the dealership without an appointment Steve came over immediately. We sat down, went over what I was looki Steve was a great salesman! Upon arrival at the dealership without an appointment Steve came over immediately. We sat down, went over what I was looking for and found the perfect match to the vehicle. Steve was able to match what the dealership presented to me, before attending David Dodge. He was very generous and determined to give me a fair and reasonable offer for the vehicle! Steve even through in free car mats! Fantastic Dealership and everyone was very friendly! Would recommend Steve as a cars salesman to anyone and the Dealership overall! More

Horrible In April 2015 I bought a brand new 2014 white Dodge Challenger. Over the course of nine months I finally broke 3200miles. On Friday, January 8th I bro In April 2015 I bought a brand new 2014 white Dodge Challenger. Over the course of nine months I finally broke 3200miles. On Friday, January 8th I brought it in for the first time for an oil change and service since I was about to break 3000 miles. Everything went smooth. On Thursday, January 14th I made a call to your service department stating that there is a design issue I am unhappy with that I would like resolved… If you are not familiar with the Challenge models I will explain… In order to open the driver’s side or passenger side door the window must go down about one half inch. It than remains there until the door is shut, then rolls back up. When the temperature is below freezing, as it is most mornings now, both doors and windows are frozen. I must force the door open, risking breaking the window. Once the door is open, it will not shut. The window it in the up position, frozen, not allowing me to secure my door. This has happened multiple times causing me to DRIVE TO WORK IN THE MORNINGS HOLDING MY DRIVER’S SIDE DOOR CLOSED. When I open the passenger door I HAVE TO USE A BUNGIE CORD ACROSS THE CAR TO THE DRIVER’S DOOR, WHICH I AM STILL HOLDING SHUT, TO SECURE THE PASSENGER DOOR. It takes anywhere from 10 to 20 minutes for the car to warm up enough that the windows will go down so I can secure my doors. This needs to be fixed immediately. The above was stated to the service department over the phone and in person on the 14th. They seemed to care and wanted to make sure the issue was resolved. I then received a rental and went on my way awaiting a call in the next few days stating the issue has been resolved and I can pick up my vehicle. On Friday, January 15th I received a voice mail from your service department stating that my car was left outside overnight in the freezing temperatures to recreate the issue. Your service department then stated that there was a sheet of ice covering the car, HOWEVER the doors and windows operated properly without any issue. Since I am a full time first responder paramedic who works 16 hour shift 5 to 7 days a week, it took me a few hours to answer the voice mail. When I made contact with your service department, the absolute earliest I could come in was Monday, January 18th at 7:30am. I said I would be there at that date and time and was told my vehicle would be ready to go with no issue… I didn’t get to your service department until 8:00am. Your service representative assured me everything is working as it should without any issue. The receipt I received that had my original compliant written on it, but it also stated that the issue has been resolved. Since I was a half hour late, I expected to pay and by on my way, but my vehicle was not ready… Twenty minutes go by and my vehicle is still not ready... Now I am at risk of being late for work. I was the only customer in the service department… Around 8:30am my vehicle is pulled out front “ready to go.” As I am walking up to my vehicle I notice my driver’s side door is open… I get in my vehicle and the window is frozen in the up position and I am unable to secure my door. I drive right back into the service area with my driver’s side door open. Everyone seemed to disappear and the service representative I was dealing with was now dealing with a customer. She notices me standing there. I am making it known I cannot secure by door by trying to shut it multiple times without success and questioning why she told me everything was fixed when it clearly is not. She then tells me I need to let my car warm up before everything starts working properly and for my door to close… THE SAME PERSON TOLD ME MINUTES AGO EVERYTHING IS WORKING FINE WITHOUT ISSUES, NOW SHE TELLS ME IT NEEDS TO TAKE TIME TO WARM UP BEFORE IT WORKS. THIS IS THE ISSUE I BROUGHT IT IN FOR!!! IT’S ALL WRITTEN DOWN!!! AND IT WAS NOT FIXED AFTER MULTIPLE TIMES YOUR SERVICE DEPARTMENT TOLD ME IT HAS BEEN RESOLVED!!! NO ONE SHOULD HAVE TO WAIT TO CLOSE THEIR CAR DOORS BECAUSE IT IS COLD OUT!!! I’VE BEEN AN INFANTRY SERGEANT FOR SIX YEARS, BUT LESS THAN AN HOUR IN YOUR SERVICE DEPARTMENT HAS ME READY TO LOSE MY MIND!!! I got right back in the same rental I just dropped off and left. Once I pick up my Challenger today, I WILL NEVER step foot into David Dodge again. Not only did your company waste my money, but you also wasted my time. I selected all of the names below in the "employee's worked with" because when one of you fails a customer, you all fail. SGT David C. Curry Jr. NRP More

New Jeep purchase This was my second purchase of a Jeep product from David Dodge dealership within 5 years. Another great buying experience. Everyone was more than help This was my second purchase of a Jeep product from David Dodge dealership within 5 years. Another great buying experience. Everyone was more than helpful. Jason, Kenny, Jan and especially my Sales Specialist David Cooke. Love my new Jeep Cherokee and will be back again. Brian J. Coons Unionville, PA More

Easy Service Visit Was recently at Dacid Dodge Chrysler Jeep for service on my Jeep Wrangle, and the customer service was excellent from start to finish, I will defini Was recently at Dacid Dodge Chrysler Jeep for service on my Jeep Wrangle, and the customer service was excellent from start to finish, I will definitely be back for the next service appointment! More

wheel sensor replacement In and out. explained what had to be done and taken care of. very satisfied with service. impressed with the renovation process.Good Luck. Looks gr In and out. explained what had to be done and taken care of. very satisfied with service. impressed with the renovation process.Good Luck. Looks great. More

good experience We were very pleased with everything about our experience with David Dodge. We were greeted right away by Mike who took all our information as to wha We were very pleased with everything about our experience with David Dodge. We were greeted right away by Mike who took all our information as to what we wanted. He lead us to one of the salesman Steve Ellis. He was extremely helpful. Very nice, not pushy and we found a truck that had what we wanted and even a little more. I would highly recommend David Dodge and Steve to any one looking for a vehicle. I would like to thank both gentlemen for helping us to close the deal. They were GREAT! More

Very Good Bob Wiebe was a super great, super nice salesman. The vehicle I purchased is high tech, great, comfortable interior with an upscale environment. Nic Bob Wiebe was a super great, super nice salesman. The vehicle I purchased is high tech, great, comfortable interior with an upscale environment. Nice facility. Wasn't truly okay with my trade-in value, from my experience and on-line research, I think I likely lost about $2000-$3000 on my low mileage trade with approx. $55,000 sticker purchase and over 700 miles on the new veh. But, I accepted their second offer and that's on me. I could have walked. This is the reason I went four stars instead of five. More