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David Dodge Chrysler Jeep

Glen Mills, PA

4.9
5,572 Reviews

1801 Route 202

Glen Mills, PA

19342

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Showing 5,572 reviews

December 30, 2015

Extremely unprofessional To whom it may concern, My fiancé and I came in to the dealership a week before Christmas. We were looking for a used Wrangler for my soon-to-be More

by Unhappy72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim
Dec 30, 2015 -

David Dodge Chrysler Jeep responded

Julie, I am very sorry and quite sad to have just received your feedback. I am writing this note without checking into this at all. I don't need too. I'm sure you are giving an accurate account of your experience and I just wanted to respond as quickly as possible to let you know how truly sorry I am that you experienced a less than professional experience. There are no excuses. Your detail makes it clear to me the employees involved. I can attest that these are long term, valued employees. They acted poorly that day and a lesson will certainly be learned from this experience. We will have a serious discussion about the decorum necessary to be the types of professionals that I require my employees to be every day. People do have bad days and poor performances. This was certainly the case here. I will make sure that another client doesn't experience such a lapse in judgement. I have 92 wonderful employees. They work incredibly hard to achieve for their clients. These particular employees have years of success behind them. Employees have bad days..... This was certainly one. I am grateful to you for allowing me that opportunity by writing your review.... Painful as it may be for me to read... It will make us better and for that I am very appreciative. I hope your soon to be step-daughter has a wonderful experience with her new vehicle. Should I ever be able to make it up to you in any measure, please do not hesitate to contact me directly at david@drivedavid.com Very sincerely David P Kelleher President David Auto

December 30, 2015

Service cenrer The service department staff was very friendly and efficient I made a appointment and did not have to wait long for service. Also, it was great to se More

by kcarteronline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry DiStefano, Shann Thomas
December 29, 2015

Amazing service I received incredible service. Ken Gray was very friendly and knowledgeable, and a pleasure to work with. The staff made the wait to purchase a new ca More

by Amy3777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Matthews, Ken Gray
December 27, 2015

Easy non offensive sale Josh, Mike Harris and Jan teamed together gave a low stress, easy transaction. I would definitively send someone to you and especially beginning with More

by MelissaMedford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Harris, Jan McGill
December 27, 2015

Very Impressed I cannot see me NOT becoming a loyal customer to David Dodge. From the moment In walked in, I was greeted, and then introduced to Dave Manning, who gu More

by JenC.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave's Nephew, can't remember name, was also very helpful., Dave Manning
December 25, 2015

Oil Change & Warranty Work Andrew is a pleasure to work with for my 2 vehicles. I have been with the dealership close to 10 years and Andrew has been a steady, knowledgeable and More

by Jphilly
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew McCafferty
December 24, 2015

5 esteellas Dave cook,steve ellis and ken gray me ayudaron henormemente tremendos vendedores me consiguieron el mejor negocio ,hasta me consiguieron un pago excel More

by Goldo80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Gray, Dave Cooke, Steve Ellis
December 22, 2015

First Time Lease Leasing after over 50 years of periodically painful purchasing has begun. Ken Gray & Jason Finley guided apprehensive amateurs through the process rel More

by S.Elf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone has been very helpful !! ~~~, Ken Gray, Dave Zarzycki, Alyssa Pyle, Bill Stokes, Jason Finley, Linda Hickman, Linda Miller
December 22, 2015

My first great new car buying experience Wow, car buying has changed. We reached out to David Dodge on Thursday by e-mail because we knew people who had used them in the past. David the owner More

by wbmullin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis, Brian Francis
December 22, 2015

average 1 pm apt for a 30 min job; took almost 90 minutes I called the next day at 9am to follow up on a question about the radio- I was told I'd receive a More

by chestree2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
can't remember the person
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