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Orlando VW North

Orlando, FL

Overview
Reviews
Vehicles
4.7
820 Reviews
Orlando VW North in Orlando, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling.
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1050 Lee Rd

Orlando, FL

32810

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Showing 820 reviews

June 16, 2026

Thorough and straightforward. The service was good and thorough. I wish that it could had went a lot faster More

by mnz6324
Recommend Dealer
Yes
Employees Worked With
Don't remember the person on the middle desk from the front entrance
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June 16, 2026

Easy to set appt based on my schedule. Work was done as described and within the time advised. More

by JUDY45066
Recommend Dealer
Yes
Employees Worked With
Brian Alexander
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June 16, 2026

Poor Same repair 11 months apart Very dissatisfied Steering wheel needs replacing again after 11 months More

by ALPHAREVELATION7
Recommend Dealer
No
Employees Worked With
The person that I worked with was not the problem. The car is...the same repair less than a year later...the purchased ($1,244) 60,000 miles extended warranty, or lack thereof in this case...the out of pocket cost for...you guessed it...the same repair a
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Jun 16, 2026 -

Orlando VW North responded

We regret that this situation has left you feeling disappointed, as our goal is always to provide repairs that support long-term confidence in your vehicle. We appreciate you sharing this feedback and take concerns about recurring issues seriously as we continue working to improve our service experience. Please reach out to Kenny Kennedy, our Service Manager, at kkennedy01@vtaig.com if you'd like to discuss this further.

June 16, 2026

Everyone is always very friendly and efficient! Love getting the updates on during service. Thank you! More

by real_state1t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Jun 16, 2026 -

Orlando VW North responded

Thank you for the kind words! We're glad our team keeps things friendly and efficient, and that the service updates are helpful. We look forward to serving you again!

June 15, 2026

Very warm greeting. Kept me up to date with the progress. Very professional. I'm was very happy More

by victor.winder
Recommend Dealer
Yes
Employees Worked With
Sure, I’ll do that
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Jun 15, 2026 -

Orlando VW North responded

Thank you for taking the time to share your experience with us! We are delighted to hear that you received a warm greeting and were kept informed throughout the process — that is exactly the level of care and communication we strive to provide every customer.

June 15, 2026

Very warm greeting. Kept me up to date with the progress. Very professional. I'm was very happy More

by victor.winder
Recommend Dealer
Yes
Employees Worked With
Sure, I’ll do that
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June 15, 2026

Always great service whenever I visit VW North! James was my consultant and he greeted me before I came inside. He showed me how much I was saving with my extended warranty. Kept giving me updat More

by ascott98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Jun 15, 2026 -

Orlando VW North responded

Thanks so much for sharing this wonderful feedback! It is great to hear that you continue to have positive experiences at VW North. James sounds like he truly went above and beyond — from greeting you before you even walked through the door to keeping you informed throughout your visit and helping you understand the value of your extended warranty. That level of attentiveness is exactly what we strive for with every customer.

June 14, 2026

Good service no issue got my car required inspection done. Took my vehicle for the 10k i section. The service was thorough and detailed More

by mnz6324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name
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Jun 15, 2026 -

Orlando VW North responded

Thank you immensely for sharing your experience with us! We are thrilled to hear that your 10,000-mile inspection went smoothly and that you found our service to be thorough and detailed. Providing a careful and comprehensive experience for every vehicle is something we genuinely take pride in.

June 14, 2026

The whole process was so simple and stress free. The team listened to what our financial goals were and worked it out so that our expectations were exceeded. I would highly recommend this group. More

by dmdemichele
Recommend Dealer
Yes
Employees Worked With
John C
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Jun 15, 2026 -

Orlando VW North responded

Thank you for taking the time to share your experience with us! It is truly wonderful to hear that the process felt simple and stress-free from start to finish. Knowing that our team was able to listen to your financial goals and help you exceed your expectations means a great deal to us.

June 14, 2026

Far better than other locations. Straight forward. Very accommodating Ready to continue my maintenance at your location More

by DAVITO55
Recommend Dealer
Yes
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Jun 15, 2026 -

Orlando VW North responded

Thank you immensely for sharing your experience with us! We are thrilled to hear that you found our team straightforward and accommodating — that is exactly the standard we hold ourselves to every day. It means a great deal to know that your visit stood out.

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