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Orlando VW North

Orlando, FL

4.5
613 Reviews

1050 Lee Rd

Orlando, FL

32810

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Showing 613 reviews

July 14, 2023

Shabby facilities and when it rains the parking lot is a moat - the place looks like a used car lot located outside the city limits and kept up to 3rd World standards; shame on you VW! When buying new as More

by gcastello99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ed xxxx?
Aug 01, 2023 -

Orlando VW North responded

On behalf of our team, we sincerely apologize that you had an unpleasant experience. Please contact Kenny Kennedy, our Service Manager, at kkennedy01@vtaig.com and we will do our best to make this better.

July 11, 2023

I just purchased a Taos from VW North. John Concepción was wonderful, he listened to what I wanted and helped me choose the perfect car for me. He was so easy to work with and made the who More

by bibijmz8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob, Robert Ondercik, John Concepcion
Aug 01, 2023 -

Orlando VW North responded

Thank you for your positive review!

April 21, 2023

This was the fastest deal ever. I was in and out with my new car in 45 minutes. They gave me a great deal on my trade, and I didn't even have to argue on the price for the new one More

by Syfy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Gold, Chris Parks
Apr 24, 2023 -

Orlando VW North responded

Thank you for your positive review!

February 27, 2023

After totaling my car I was convinced I had to buy another VW. Besides the outstanding safety features that allowed me to walk away from the 9 car pileup, my Tiguan was comfortable, sporty, and a bea More

by Grateful Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob in finance, Brian Alexander, Chris Parks
Mar 09, 2023 -

Orlando VW North responded

Thank you for your positive review!

January 26, 2023

Really hard worker, helped me and my family through this process. Thank you so much! More

by Christian C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelo Nieves
Feb 13, 2023 -

Orlando VW North responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

January 21, 2023

Best dealership! From the clean, bright customer areas with Awesome Coffee! To the front office staff, Nakhita to the greatest sales associates! Angelo - you are the More

by ChrisC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Jacobs, Wayne Mcgilvray, Nikhita Flagg, Angelo Nieves
Feb 13, 2023 -

Orlando VW North responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

January 11, 2023

Easy, prompt and professional! Brett and Jayden were knowledgeable, read the room and delivered impeccable service. Best in class! More

by Megc7761
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jayden Santiago, Brett Gold
Feb 13, 2023 -

Orlando VW North responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

December 02, 2022

Great staff, honest, very upfront, helpful, and most of all patient. Thank you to Brett, and Wayne, with Danny as a Manager fantastic team. More

by Charlotteprincess33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Jacobs, Brett Gold, Wayne Mcgilvray, Robert Ondercik, Steven Belk
Dec 08, 2022 -

Orlando VW North responded

Thank you for the positive review!

November 25, 2022

It was the easiest biting process I ever went through purchasing a vehicle! It took less than 1 hour to trade in and pickup vehicle! Highly recommend VW North, would rate as truly exceptional!! More

by Ahjay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Belk
Nov 30, 2022 -

Orlando VW North responded

Thank you for your positive review!

November 18, 2022

Never will I buy from here again. Not only was the manager Brandon and finance guy rude but after 30 days and 1 week of having the vehicle I had to get a major part replaced on it sur More

by essencec
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis I think can't really recall his name, Brandon Rallo
Nov 18, 2022 -

Orlando VW North responded

We are very apologetic that we didn't exceed expectations. With pre-owned vehicles, we always recommend purchasing a warranty. Our records show that you don't currently hold one. If you would like to have a warranty plan to help cover future services, please reach out to our Finance department. We pride ourselves on being a full disclosure dealership and are very sorry you felt you had a negative experience. If you have any questions, feel free to reach out to our Customer Relations Manager Nikhita Flagg or our Finance department at 407-644-2222.

Nov 18, 2022 -

essencec responded

Stop with the lies. The vehicle came with a warranty I'm reading the car purchase document now. The warranty given doesn't cover the part that needed to be repaired. I even spoke to the finance guy and the mechanic guy there who both told me the warranty I have doesn't cover the part needed repair. Don't lie on the internet and say I do not have a warranty when that's not true, making it seem like I'm the one not being truthful. Just say my warranty doesn't cover this part and the only way to get the part covered is to buy another warranty. Again, people think twice before buying a vehicle from this dealership. And just for the record, I purchased a 2011 BMW in 2020 and the only issue I had was replacing the oil gasket in the summer 2021 which is a normal wear and tear of that type of vehicle and it's still running just fine with no other issues. I don't care what you say, no vehicle should have this major repair done 30 days and 1 week later.

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