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David McDavid Acura of Austin

Austin, TX

4.7
321 Reviews

13553 Research Blvd

Austin, TX

78750

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Showing 321 reviews

November 20, 2017

Great service Provided loaner when needed. Great customer service as well as actual work on the car. I? have two Acura’s and get all service done on both at Mcdavid More

by Jno2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Gaudin
November 15, 2017

Very helpful I came in with a car that was a mess. After a lot of work on John's part and a bunch of communication with David these guys got me back on the road. More

by sarah.salinas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chessmore
Nov 28, 2017 -

David McDavid Acura of Austin responded

Glad to hear that we were able to get you taken care of Sarah. We appreciate your business and hope to work with you again in the future. Clyde Jacobs, GM

November 14, 2017

Great service experience. My experience with the McDavid Acura of Austin service has always been smooth and easy and accommodating. I am so pleased that they respect my time an More

by Michael H. Kratky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chessmore
November 13, 2017

Always a positive experience at McDavid Acura! I have taken my cars to McDavid for many years, even before I had an actual Acura--they took great care of me when I had a Honda and they take great c More

by Beth Re
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Gaudin
November 05, 2017

Service is good. One suggestion is to wash the car after cleaning. Though i was told that car tyre nee needs to be changed and hence doesn't do the car wash, More

by Mahesh Krishnamoorthy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Raygo
November 05, 2017

Service Review I love my RDX and the several other Acuras I have owned. The second service on this vehicle was great, but in the past, Acura has always washed my car More

by secgr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
November 03, 2017

First time service! David McDavid Acura has superstar employees! Everyone in the building were awesome. Mechanic David to the point and had us on the road fast! Thank You More

by kpatel16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chessmore
November 02, 2017

Still waiting I purchased a vehicle site unseen from San Antonio, TX. The agent I worked with did not follow through with items needed to complete purchase. I had More

by Aydenkailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Britney Savory , Zachary Harper
Nov 03, 2017 -

David McDavid Acura of Austin responded

I am so sorry to hear this. I would like to see if I can resolve your concerns. Can you please reply in a private message with your legal name and contact information? I will follow up. Thank you and I look forward to your response. Jason Sanders

Nov 03, 2017 -

Aydenkailey responded

The plate that is sitting on your desk is me. The dealer plate ends on 11-8. If I get pulled over you will here from me!!

Nov 07, 2017 -

Aydenkailey responded

Harper sent items but there's one thing left to correct. Thanks for reaching out and assisting with this.

October 28, 2017

Good and professional Staff Bobby was very helpful in explaining the details of services performed. Prompt updates thru their email / app. I would definitely go back for any furt More

by msake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby , Michele
October 27, 2017

Very professional and courteous staff TLX was showing fuel gauge measurement errors. This problem was thoroughly and well managed resulting in a repair under warranty. The dealership servi More

by cpearce999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chessmore
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