
David McDavid Acura of Austin
Austin, TX
Filter Reviews by Keyword
By Type
Showing 333 reviews
Mr. Townsend is a very professional sales personnel. He was not pushy compare to other dealer shop I've been with. He's been very helpful throughout the whole process of choosing and deciding which car wou was not pushy compare to other dealer shop I've been with. He's been very helpful throughout the whole process of choosing and deciding which car would be best for us. I would highly recommend this dealership. More
It never fails. When I go to McDavid Acura I always get the best service there. The service/parts departments always try there hardest and 9 times out of 10 they succeed for whatever my needs are. As for the best service there. The service/parts departments always try there hardest and 9 times out of 10 they succeed for whatever my needs are. As for mechanics in the back, hands down the best I have seen in a while (Mike Harris and MOE). Sure can I go to a local shop that charges me a little less then from what I normally pay, of course. I am a firm believer in high quality work and I get it every time I go to McDavid Acura. Keep up the good work. I recommend this place HANDS DOWN!!! More
I live in Houston and saw the car on the internet, I emailed and called and had very prompt response letting me know the car was still available. I arranged to visit the next day (Christmas Eve) and te emailed and called and had very prompt response letting me know the car was still available. I arranged to visit the next day (Christmas Eve) and test drive the vehicle. The dealership and staff were extremely professional, polite and knowledge. They answered all the questions I had and when I decided to purchase the car they were very organized, efficient and easy to deal with. I think it is the extras like providing a full tank of gas, and I was very surprised to find a brand new set of RDX rubber car mats included for the vehicle when I was leaving that go a long way - all that just added to my overall great experience. Overall It was a very easy and enjoyable experience. I would like to thank Alex our sales representative he was a pleasure to work with. More
Best acura dealer I've ever been to, treated very well and ended up buying a new car the same day I went to randomly check out the new MDX. I've also had my older Acura serviced at this dealer befor well and ended up buying a new car the same day I went to randomly check out the new MDX. I've also had my older Acura serviced at this dealer before and I've been thrilled, great service and very fair and transparent pricing. More
Excellent dealership from beginning to the end. Tuan Sparrow was exceptional. We had been shopping for a car for a month; and finally we found the perfect vehicle. Thank you, David Mcdavid of Acura. Sparrow was exceptional. We had been shopping for a car for a month; and finally we found the perfect vehicle. Thank you, David Mcdavid of Acura. More
We were looking for a change from our large SUV and found that the Acura MDX met and exceeded our needs. The dealership was very easy to work with and Brandon was very helpful in explaining the workings of that the Acura MDX met and exceeded our needs. The dealership was very easy to work with and Brandon was very helpful in explaining the workings of the vehicle. It was great to not have someone badgering our selection of extended coverage and work with our driving history. Thanks again for all of your help. More
Twan was wonderful to work with; he made every effort to find exactly what I wanted. He is very personable, and is well informed. Twan is extremely interested in helping and satisfying his customers. Job find exactly what I wanted. He is very personable, and is well informed. Twan is extremely interested in helping and satisfying his customers. Job well done. More
Karl was great to work with. He was very patient. We made three visits before making a final decision. He was thorough in explaining the many features of our new car. made three visits before making a final decision. He was thorough in explaining the many features of our new car. More
If you think all car dealers are the same, think again. I've bought 2 vehicles now from David McDavid Acura. The experience has been excellent both times. Bill Houp, my dealer, was courteous, professional I've bought 2 vehicles now from David McDavid Acura. The experience has been excellent both times. Bill Houp, my dealer, was courteous, professional and knowledgeable. Then and now. His questions about what I wanted in a car and what would match my lifestyle really helped me to find an excellent vehicle. The service was impeccable. My time was respected and every staff member I interacted with was friendly and professional. My new car is beautiful and in tip top condition. I know I have a quality car. I feel that David McDavid is not in it to just "Make a Deal". They care. The customer service was great. I wouldn't hesitate to buy another car from them in the future. My thanks goes to everyone involved with my purchase. They were awesome. - Nichole Jenkins, Austin, TX More
I left my Honda Civic on 8/10/2013 because of some noise on the axle and brake and also I asked to do the state inspection. They have replaced the front Left axle, but when I went to pick up my car on 8/14/ on the axle and brake and also I asked to do the state inspection. They have replaced the front Left axle, but when I went to pick up my car on 8/14/2013 the front windshield is halfway broken. The explanation I was given is that there was a small rock chip and when they removed the state inspection sticker, it just started cracking. To me, the explanation does not make sense, I checked the inspection sticker before I left my car. And in 3 days the windshield is halfway broken. When I talked to the manager, she said it is not their fault and cannot do anything about it. They have charged me $450 for the axle repair, although I can still hear the axle and brake noise. I waited for a week to get a survey or a phone call from the dealership for the service. Did not hear anything from them which was expected as they have messed it all up. I work for a big automobile company, and I will make sure that my experience is posted here in the company's website and also in any other venues that I find. I will also try to contact Acura and notify them that these kinds of service will not help them compete against Lexus, Infinity, or any other luxury brands. More