David McDavid Honda Of Irving
Irving, TX
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Good Customer Service and Allen Seger is the go-to person anytime. He helped me in all the ways and explained all the details very well to get my new vehicle. anytime. He helped me in all the ways and explained all the details very well to get my new vehicle. More
AWESOME EXPERIENCE THANK YOU! I WILL RECOMMEND OTHERS TO YOUR DEALERSHIP ADDITIONALLY I DID NOT ENCOUNTER ANY PROBLEMS OR UNRESOLVED ISSUES. I WILL RECOMMEND OTHERS TO YOUR DEALERSHIP ADDITIONALLY I DID NOT ENCOUNTER ANY PROBLEMS OR UNRESOLVED ISSUES. More
I recently completed a service appointment at McDavid, a brand I have trusted for the past three years. Normally, the staff are very thorough in explaining all plans and discounts, but this time, I encounte brand I have trusted for the past three years. Normally, the staff are very thorough in explaining all plans and discounts, but this time, I encountered an issue. I was assisted by a representative named Jesse, who proposed several services I declined, choosing only an oil change. When I inquired about discounts and offers, he did not explain anything and questioned why he should give a discount, claiming I wasn’t using their services frequently. I then showed him a discount coupon I received on my phone, after which he applied the discount. I also noticed a message on my phone indicating additional discounts, which he did not mention. In the past, the staff explained discounts clearly and were very customer-focused. However, this experience was disappointing, and it has made me reconsider returning to McDavid. More
Extremely long wait, Associates not very knowledgeable. Frustrating experience. Even with appointment my vehicle was at this dealership for over six hours One of the services recommended should’ve be Frustrating experience. Even with appointment my vehicle was at this dealership for over six hours One of the services recommended should’ve been covered by Warranty, but the associate was not knowledgeable enough to check. When I pointed it out, he told me that I would receive a refund by a certain point, and that wasn’t the case… I’ve had to jump through hoops to speak with manager… with no luck. Going forward I will probably be taking my vehicle to a different dealership. Unacceptable service for the price paid More

