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David McDavid Honda Of Irving

Irving, TX

4.5
759 Reviews

3700 West Airport Freeway

Irving, TX

75062

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Showing 759 reviews

December 05, 2016

LIARS AND DISHONEST. PICK ANOTHER DEALER!!! We negotiated and agreed on OTD price for Odyssey EX-L for any color. After the negotiation, They told me that they did not have the color car which More

by OdessyBuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Micheal and Marsh
Dec 06, 2016 -

David McDavid Honda Of Irving responded

Hello and thank you for bringing this to our attention. Our records indicate that we made you a limited offer that you declined. I am very sorry that we were not able to achieve all the requests you had for your vehicle purchase as there are many factors that determine every car deal. We are very sorry that we were unable to earn your business on this transaction. Please feel free to reach out to me directly if there is anything else that we can help you with. Good luck with your Odyssey search. Travis Quadlander, Internet Sales Director, 469-615-3891

November 30, 2016

Trust I have taken my vehicle to the Irving location for years. I have seen lots of change at the store but a few good folks are still holding on and since More

by Momo09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve R, Ali Pensado
November 09, 2016

Kye the Used car Manager is the worst ever! They do not hold their end of the deal. One manager told me to come in and theyd fix my car that' i bought a week ago and now they won't do it. Kye is More

by HondaMckinneydoesitbetter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kye, Baha Mahmoud
Nov 21, 2016 -

David McDavid Honda Of Irving responded

I am very sorry to hear that you feel this way. I understand your frustration and regret that we did not handle your service inquiry more effectively. Has your vehicle been fixed? We stand by our commitment to go above and beyond to ensure the complete satisfaction of our customers and more than welcome the opportunity to address your concerns should you change your mind about working with us. TJ Hamilton, Service Manager

October 27, 2016

Keeping to the word I didn't purchase for some reasons. Customer service what we received and they keep their word is best. I would recommend Jamal and David Henry. More

by Mano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamal, David Henry, Albert Garcia
October 15, 2016

Pick another dealership for service Made an appointment for Saturday, They put me in the back of the line and told me it would be hours! This was for a fifteen minute oil change! When I More

by Brad4steel
Customer Service
Recommend Dealer
No
Employees Worked With
Didn't introduce himself or name tag
Oct 17, 2016 -

David McDavid Honda Of Irving responded

Hello and thank you for your feedback. I understand how valuable your time is and regret that you experienced a longer than expected wait time in our service department. I appreciate your business and your patience as well. We hope to have the opportunity to serve you better in the future. Kerry Cardwell, Service Director

September 30, 2016

Purchase Experience at David McDavid We had an excellent experience with Yong Kim at David McDavid Honda in Irving, Texas last week. We purchased a 2016 Honda Pilot from him and we are v More

by david1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yong Kim
September 30, 2016

Excellent experience Hands down by far one of the greatest experiences I have ever had. Yong Kim is truly the greatest car salesman I have ever had. He made sure I had More

by 01tamosia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yong Kim
September 28, 2016

Totally Dishonest Salespeople Travis Totally dishonest sales people. Especially Travis Quadlander . They don't honor their word even if they agree on pricing through email. They have sevr More

by Asco2j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Travis Quadlander
Oct 17, 2016 -

David McDavid Honda Of Irving responded

I am very sorry to hear that you feel this way, Anil. I understand your frustration and regret that we did not handle your sales inquiry more effectively. We stand by our commitment to go above and beyond to ensure the complete satisfaction of our customers and more than welcome the opportunity to address your concerns should you change your mind about working with us. Kerry Cardwell, GM

September 27, 2016

New or Certified Pre-Owned - Best Staff EVER!! Stopped in to inquire about a Certified Pre-owned 2015 Accord & had an awesome experience with Davis Dunn & Kai. I am definitely a customer for life More

by kc9574
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davis Dunn
September 21, 2016

I bought new CR-V Mr. Yong Kim was very knowledgeable all CR-V mode and informed me about every detail about the SUV and deals. Long Kim gave me enough time to think a More

by FindMe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yong Kim
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