David McDavid Honda Of Irving
Irving, TX
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Your Mecanic that did my vehicle this last time;dint do a good job,1) spread oil all over,2)broked a screw on the ail filter box,dint replace it;missing a 1/8 of oil from the engine,not full;truck is shaking good job,1) spread oil all over,2)broked a screw on the ail filter box,dint replace it;missing a 1/8 of oil from the engine,not full;truck is shaking all over after he rotated the tires More
When not super busy we get good service we keep going back bc our service is under warranty. We have had mayor wk. done to our car and are happy with results back bc our service is under warranty. We have had mayor wk. done to our car and are happy with results More
I took my car in for a routine oil change service and was initially told it would take two days. However, the dealership kept my vehicle for four days without providing a loaner car, which forced me to miss initially told it would take two days. However, the dealership kept my vehicle for four days without providing a loaner car, which forced me to miss work. I also requested that they inspect a vibration I have been experiencing while driving. I was informed that the vehicle was checked and that the vibration was considered normal, and I was charged $200 for diagnostics. However, when I picked up the car, the technician admitted that he had not inspected the engine or performed any specific checks related to the vibration concern. It feels like I paid for a diagnostic service that was never actually completed. To make matters worse, I was told that I had not given them enough time to properly inspect the vehicle. This is difficult to understand considering they had possession of my car for four days. Throughout that time, I called multiple times for updates but received little to no communication or response. Overall, this was a very disappointing experience due to poor communication, delays, lack of transportation assistance, and concerns about the diagnostic charges. More
The service team was responsive and expedient throughout the entire process. They were through in their explanation and ensured I had all the information needed for me to make best decision for me. the entire process. They were through in their explanation and ensured I had all the information needed for me to make best decision for me. More
