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David McDavid Lincoln Frisco

Frisco, TX

4.6
776 Reviews

6400 TX-121

Frisco, TX

75034

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Showing 776 reviews

June 05, 2026

Beautiful dealership! Everyone was so helpful! In the service department, Richard was very courteous and helpful. I would recommend this dealer to everyone! More

by marlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard in service department.
Jun 06, 2026 -

David McDavid Lincoln Frisco responded

marlene, thank you again for taking the time to let us know how we did!

June 04, 2026

We worked with Mario and he did a great job of handling two of our cars for trade in and the overall purchase of our new Navigator. More

by soulseal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Morfin
Jun 05, 2026 -

David McDavid Lincoln Frisco responded

Hi, we are delighted to see this rating! Have a great day!

June 04, 2026

Lincoln does not stand behind product. We have a 2019 Nautilus with 78,000 miles and it has a complete transmission failure. The estimate is 7K to fix. This model has a history of failure More

by mahartsfield
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gaberilla Shabert from Lincoln concierge
Jun 06, 2026 -

David McDavid Lincoln Frisco responded

We’re very sorry to hear about the transmission concerns with your Nautilus. A repair of that magnitude is understandably frustrating, especially when it occurs outside of standard warranty coverage guidelines. Recall and warranty determinations are made by Lincoln based on VIN eligibility, mileage, and time parameters, and we are required to follow those policies. That said, our Service Director, Omar, has reached out directly and will be working with you to review the situation and explore any possible options to help turn this experience around. We appreciate the opportunity to discuss this further and assist where we can. Best, Derek Singhass General Manager dsinghass@mcdavid.com 469-405-3736

Jun 06, 2026 -

mahartsfield responded

Thank you for your response. Omar has reached out and is exploring options on his end. We look forward trying to resolve this in a positive way.

June 01, 2026

After driving my Cadillac Escalade for the past 10 years, purchasing my new Lincoln Navigator Black Label was a big decision, and I couldn't be happier with the experience I had at David McDavid Lincoln in F More

by lauriedeckert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Singhass, Eddy Louis
Jun 03, 2026 -

David McDavid Lincoln Frisco responded

Thank you lauriedeckert! We hope to be of service to you again!

May 31, 2026

Very nice salesman. Will purchase again from here. We love our new vehicle so much. More

by ericperez25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Yanex
Jun 04, 2026 -

David McDavid Lincoln Frisco responded

ericperez25, we are delighted to see this rating! Have a great day!

May 28, 2026

I had a great experience from the still I arrived, and until the time I drove away in my new Aviator. More

by dleam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sanaan
May 29, 2026 -

David McDavid Lincoln Frisco responded

dleam, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

May 24, 2026

Making the appointment was easy and the communication with me while I was there was excellent More

by raydb62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Summer
May 28, 2026 -

David McDavid Lincoln Frisco responded

raydb62, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

May 21, 2026

My recent service visit with Cesar was great! It was the type of service you expect and want when serving your vehicle with the dealer. I love the video inspection! It helped me to plan out m More

by mrsbivens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
May 24, 2026 -

David McDavid Lincoln Frisco responded

Hi, thank you for your review! Happy motoring!

May 18, 2026

On previous service calls we have received a box of mints from our technician, this time no mints and two days after the service visit I received an email with a sync 3 update which would have been done by t More

by diann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew is great just not the same attention to detail as before
May 22, 2026 -

David McDavid Lincoln Frisco responded

Diann, thank you for your continued business and for sharing your feedback. We appreciate you noticing the small touches from past visits. While amenities may vary, the level of service and thoroughness should never feel inconsistent. Regarding the SYNC 3 update email, some system notifications are generated automatically by Ford and may not always reflect work performed during your visit. That said, we understand how it could raise questions. We value your loyalty and I would love to directly discuss how we can make it better next time. Best, Derek Singhass General Manager dsinghass@mcdavid.com 469-405-3736

May 14, 2026

My experiences with David McDavid Lincoln from purchasing multiple vehicles and obtaining maintenance services has been consistently exceptional. My service writer Richard Ancheta has always been very profe More

by Larry Jackman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Ancheta
May 21, 2026 -

David McDavid Lincoln Frisco responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

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