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David McDavid Lincoln Frisco

Frisco, TX

4.3
636 Reviews

6400 TX-121

Frisco, TX

75034

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Showing 636 reviews

August 12, 2021

They put me with this guy eddy. Horrible at getting back to people. I’m trying to spend money. I don’t need to keep reaching out to you. That’s not how sales work. Spent my money elsewhere More

by B.Sims
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddy Louis
Aug 13, 2021 -

David McDavid Lincoln Frisco responded

We are so sorry to hear that you had this experience with our sales department and that we dropped the ball. Our team strives to provide a top-notch sales experience so we regret that this was not the case for you. We understand that you went elsewhere but we do value your business and hope that we may have the opportunity to earn it back in the future. Thank you.

August 12, 2021

My experience was amazing my service visit was also amazing. I have given friends and family full support and incentive to reach out to this dealership More

by Drew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Najjar
August 06, 2021

professioal and efficient verbose i am not minimum professioal and efficient verbose i am not minimum words will suffice yada yada yada not enough i am absolutely out of words so i end More

by no
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Najjar, Yong Kim
August 05, 2021

This dealership is the worst I have ever delt with currently now having an attorney step in. More

by Megan7409
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony gonzales, Anna Tharp , Henry Ford 
Aug 06, 2021 -

David McDavid Lincoln Frisco responded

Megan, thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. We take our clients' comments seriously and want to understand in further detail what went wrong. Please reach out to us at (972) 964-5000 at your earliest convenience so we can begin working towards resolving this matter. Thank you and we hope to speak with you soon!

July 19, 2021

This dealership is only interested in selling you the car. They are not responsive or helpful afterwards. I had a horrible experience with the sales associate. I would never recommend this dealership. More

by tatumgardner1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Susan Najjar
Jul 21, 2021 -

David McDavid Lincoln Frisco responded

Thank you for all of your reviews, Tatum. We have previously addressed your concerns in regard to your shop estimate request for your damage to a vehicle you traded in. Once the vehicle was taken into the shop and damages were assessed, it was estimated that it would cost $225.00 for the work. Only the body shop service team can provide a written quote after their inspection. Please refer to the estimate and repair order #22034 provided to you on 5/27/21. Thank you.

Jul 21, 2021 -

tatumgardner1 responded

It’s not what was told to me by the body shop and the sales person when I traded in the car. If that was the estimate, that’s what should have been disclosed. I was lied to. I will post reviews anywhere I can. What you did was and continues to do is wrong. When someone spends as much as I did on a vehicle, service should be better. All you have in life is your word - and your business is run on lies to make a sale. Period!

Jul 21, 2021 -

tatumgardner1 responded

I promise the $1500 you lied about is nothing compared to what you have lost in sales. I will continue to deter anyone from purchasing a vehicle from this dealership.

July 07, 2021

I sold my car to the dealership on 6/4. They did pay off my balance but have yet to give me my equity money. They continue to say they can not pay me because Lincoln Finance will not release the title. Li More

by gjohnnyp
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Bolor
Jul 14, 2021 -

David McDavid Lincoln Frisco responded

Hello there, we are so disappointed to learn of this situation you have described. We take our customers’ comments seriously so we hope that you’ll give us a call at (972) 964-5000 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

May 19, 2021

Working with Henry Ford was so easy & stress free! He is so kind, knowledgeable and helpful. He made the car buying process an absolute breeze. I highly recommend Henry & the dealership when you are looking More

by Jessburlet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek , Henry Ford 
May 20, 2021 -

David McDavid Lincoln Frisco responded

Hi, thank you for your review! Happy motoring!

May 19, 2021

My overall experience was the best! Mr. Ford is very knowledgeable and made the process super easy!! I definitely would recommend him to everyone I know! More

by FeleishiaRobinson86
Recommend Dealer
Yes
Employees Worked With
Henry Ford 
May 20, 2021 -

David McDavid Lincoln Frisco responded

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

April 16, 2021

Romeo is an outstanding sales representative. He is tentative to your needs and professional. We will definitely be purchasing from him again and would recommend him to friends and family. More

by Shelly Dean
Recommend Dealer
Yes
Employees Worked With
Romeo Ahmad
Apr 20, 2021 -

David McDavid Lincoln Frisco responded

Shelly Dean, we really appreciate this positive review! Thanks so much!

April 13, 2021

Romeo was the perfect salesman to help us buy our new Navigator. He was low key, knowledgeable, and made us feel at home! We loved our experience buying at David McDavid Lincoln. More

by Blueboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romeo Ahmad
Apr 14, 2021 -

David McDavid Lincoln Frisco responded

Blueboy, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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