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David McDavid Lincoln Frisco

Frisco, TX

4.4
659 Reviews

6400 TX-121

Frisco, TX

75034

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Showing 659 reviews

January 03, 2021

Romeo made our used care purchase experience a delight. He did everything he said he would do. He went above and beyond our expectations. He was a delight to do business with. I have never had a better au More

by JPGreer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Ahmad
Jan 04, 2021 -

David McDavid Lincoln Frisco responded

JPGreer, thank you for taking the time to leave us this positive review! Have a wonderful day!

January 03, 2021

Was not satisfied with this dealership, only thing good was they gave me what I asked for on price. Purchased my vehicle and was told hope you enjoy your car...bye. No even helped me set up my vehicle for More

by arifftx234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Romeo Ahmad
Jan 06, 2021 -

David McDavid Lincoln Frisco responded

Hello, thank you for bringing your experience to our attention. We value your business and would like the opportunity to try and regain your trust in our business and address your purchase concerns. Please give us a call at (972) 964-5000 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Thank you and take care.

Jan 06, 2021 -

arifftx234 responded

Confused as to why I should call you all. Shouldn’t it be the other way around? Please correct me if I’m wrong.

Jan 07, 2021 -

David McDavid Lincoln Frisco responded

Actually we would have contacted you immediately upon receiving this review as we seek to address and resolve customer concerns; however you have not provided us with your name. You posted this review as "arifftx234" which isn't sufficient for us to research in our customer system. Since Dealerrater allows private messaging, feel free to respond privately with your legal first and last name and phone number and a member of our sales team will reach out. Thanks so much and we look forward to addressing your concerns.

Jan 07, 2021 -

arifftx234 responded

My name is Allison Rivas. 432-258-2614. And a member of your sales team?? Might want to reach higher than that. Thanks!

Jan 18, 2021 -

David McDavid Lincoln Frisco responded

Thank you! We hope to be of service to you again!

Jan 20, 2021 -

arifftx234 responded

???? This doesn’t help any actually. Confused by this response from the above conversation.

Jan 20, 2021 -

David McDavid Lincoln Frisco responded

That was an autoresponder. Our apologies. Have you been contacted by our team, Allison?

Jan 21, 2021 -

arifftx234 responded

Not a word...

December 31, 2020

I am still working on the final details but this place is great! Romeo Ahmad is amazing and is getting me into the perfect vehicle for my wife! Thank you so much!! More

by jeramy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romeo Ahmad
Jan 05, 2021 -

David McDavid Lincoln Frisco responded

Thank you! We hope to be of service to you again!

December 29, 2020

All staff were kind and friendly. They answered my questions and from sales to finance, it was a wonderful experience. Mr. Romeo Ahmed made my car buying experience -- simply wonderful and enjoyable. More

by willmar2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Early , Romeo Ahmad
Dec 30, 2020 -

David McDavid Lincoln Frisco responded

We always appreciate positive reviews! Thank you, and happy motoring!

December 24, 2020

Romeo was great. I went in and told him what I was looking for and he stayed on topic and was very honesty throughout the process. My wife went up later to test drive the car since it would be her ca More

by EEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romeo Ahmad
Dec 29, 2020 -

David McDavid Lincoln Frisco responded

We always appreciate positive reviews! Thank you, and happy motoring!

December 16, 2020

I am absolutely thrilled with my Yukon! Romeo greeted me on the lot and I was instantly impressed with his professionalism. I was pleasantly surprised that he was not the typical pushy car salesman... I act More

by andreahamrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romeo Ahmad
Dec 22, 2020 -

David McDavid Lincoln Frisco responded

Hi, we are delighted to see this rating! Have a great day!

December 15, 2020

Great service from Mr. Ford. Made the buying experience easy and comfortable. Everyone I had to deal with the the dealership was very professional, easy to deal with and made me feel very comfortable. More

by bdkneal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Ford 
Dec 22, 2020 -

David McDavid Lincoln Frisco responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

December 07, 2020

I went in to buy car on black friday with special prices. Car was $28,600 and David said price was $25,000.00. The sheet we first agree on price of car and my trade in for my car and total cost somehow disap More

by watchman_55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Wallace      
Dec 14, 2020 -

David McDavid Lincoln Frisco responded

We're sorry to hear that you are not completely satisfied with your purchase. Please reach out to me directly to discuss. I can be reached at (972) 468-8743. Thank you and I look forward to addressing your concerns. Tony Gonzalez, GM

Dec 24, 2020 -

watchman_55 responded

I have called and left a message for Tony Gonzales on 12-19-20 and guess what no one called back. To tell you the truth I didn't think I would get a call considering the number above was not his direct number. It was their normal dealer store number and not his personal number. Tony you so unprofessional. Please call.

November 18, 2020

Process went smoothly and efficiently. Also want to give a shout out to Curtis in Finance. Great car purchase experience. If there is a need for a new/different car in the future, David McDavid will be co More

by Oldrocker17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis (Finance), Romeo Ahmad
Nov 19, 2020 -

David McDavid Lincoln Frisco responded

Oldrocker17, we are delighted to see this rating! Have a great day!

November 16, 2020

Romeo was so personable and very knowledgeable. He made our car buying experience as smooth & simple as it could be. I would recommend him to my family & friends. More

by Melanie Calvert
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Romeo Ahmad
Nov 17, 2020 -

David McDavid Lincoln Frisco responded

Thank you for taking the time to leave us this positive review! Have a wonderful day!

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