David McDavid Lincoln Frisco

Making the appointment was easy and the communication with me while I was there was excellent with me while I was there was excellent More

My recent service visit with Cesar was great! It was the type of service you expect and want when serving your vehicle with the dealer. I love the video inspection! It helped me to plan out m It was the type of service you expect and want when serving your vehicle with the dealer. I love the video inspection! It helped me to plan out me service needs and see exactly what the service team saw. More

On previous service calls we have received a box of mints from our technician, this time no mints and two days after the service visit I received an email with a sync 3 update which would have been done by t from our technician, this time no mints and two days after the service visit I received an email with a sync 3 update which would have been done by the tech. Looks like the excellent service David McDavid used to provide is going by the way side. Perhaps I should look for another provider. More

My experiences with David McDavid Lincoln from purchasing multiple vehicles and obtaining maintenance services has been consistently exceptional. My service writer Richard Ancheta has always been very profe multiple vehicles and obtaining maintenance services has been consistently exceptional. My service writer Richard Ancheta has always been very professional, friendly and accommodating. Cannot be more pleased. The quality of work done on my vehicles, whether routine service or repairs, is high quality and reasonably priced for high-end vehicles. Highly recommend both David McDavid Lincoln's sales and service departments. More

Clean dealership, well organized, efficient. Definitely would come take my MKZ there again. Richard is an excellent service advisor, very helpful! Definitely would come take my MKZ there again. Richard is an excellent service advisor, very helpful! More

You are just a number to them and one done it is On to the next. the next. More

Always receive EXCELLENT CUSTOMER SERVICE. Everyone is very professional and courteous. The Dealership makes me feel like I'm a valued customer. Thank you Everyone is very professional and courteous. The Dealership makes me feel like I'm a valued customer. Thank you More

Seamless process including booking online appointment, greeting at appointment arrival, reviewing planned repairs, updates on repair status and courtesy inspection results. greeting at appointment arrival, reviewing planned repairs, updates on repair status and courtesy inspection results. More

Richard was excellent and professional in taking my calls and or responding. The repairs are seemingly done to my satisfaction and I am pleased. and or responding. The repairs are seemingly done to my satisfaction and I am pleased. More

⭐️⭐️⭐️⭐️⭐️⭐️ After each service appointment, I am solicited by FoMoCo and the David McDavid Lincoln dealership to provide feedback regarding my experience. As I participate in successive surveys, art solicited by FoMoCo and the David McDavid Lincoln dealership to provide feedback regarding my experience. As I participate in successive surveys, articulating my satisfaction becomes increasingly challenging due to the consistently high quality of service. The difficulty lies not with the service itself or the dealership's customer-centric approach, but rather in crafting unique responses that avoid repetition. We have established a longstanding relationship with McDavid Lincoln in Frisco for servicing and maintaining our Lincoln vehicle and Shelby Mustang. Our experience commences with service advisor Richard, who demonstrates exceptional attentiveness to our needs and provides tailored recommendations. The technicians exhibit unparalleled expertise, with one technician displaying particular proficiency in handling performance Mustangs. The service is invariably executed correctly, and we appreciate the absence of unnecessary upselling. Overall, the McDavid experience is outstanding, solidifying our loyalty and prompting us to enthusiastically recommend the David McDavid Lincoln dealership for both sales and service. More