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David McDavid Lincoln Frisco

Frisco, TX

4.6
776 Reviews

6400 TX-121

Frisco, TX

75034

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Showing 776 reviews

January 16, 2021

I’m so glad I choose to purchase my vehicle with David McDavid Plano. I received excellent customer service from Mr.Ford he’s very polite and friendly. More

by mz.reesy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Ford 
Jan 18, 2021 -

David McDavid Lincoln Frisco responded

Hi, thanks so much for rating us so high! Be safe on the road!

January 16, 2021

Henry made the whole process quite nice. No pressure, polite, took time to listen and answer questions and really try to help. He is still helping me on some technology issues. What a car! Thanks Henry! More

by Fly Rod7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Ford 
Jan 18, 2021 -

David McDavid Lincoln Frisco responded

Fly Rod7, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

January 11, 2021

I originally went in just for a test drive. Susan Najjar was so professional and helpful and worked in my price range surprisingly well. I couldn't resist buying a vehicle the same day. Tammy in the financ More

by Cindy M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Chan, Susan Najjar
Jan 13, 2021 -

David McDavid Lincoln Frisco responded

:-) Wow! Thank you for rating us so many stars!

January 10, 2021

Romeo was great. He was very professional and friendly and made my first car buying experience extremely pleasant. I will definitely be going back to David McDavid to purchase any future cars. More

by delacruz723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Ahmad
Jan 11, 2021 -

David McDavid Lincoln Frisco responded

delacruz723, thanks so much for rating us so high! Be safe on the road!

January 08, 2021

Romeo was very friendly, professional and ALL about meeting our requests in a vehicle. He listened so well and made great eye contact with both of us! He had the exact vehicle we wanted and made the de More

by connieguess01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Ahmad
Jan 11, 2021 -

David McDavid Lincoln Frisco responded

Hi, we are delighted to see this rating! Have a great day!

January 04, 2021

It was the most no pressure and relaxing car buying experience we have ever had. The wife called about a vehicle and got Romeo. We set an appt time and I told him all the particulars I needed and we ca More

by Bedwardsjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Ahmad
Jan 06, 2021 -

David McDavid Lincoln Frisco responded

Thank you for taking the time to leave us this positive review! Have a wonderful day!

January 04, 2021

Y’all!!! After spending 4 hours at an unrelated Ford dealership purchasing work trucks for our company the last thing my sweet husband wanted to hear when he got home was that I had fallen in love with More

by ndonner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Edwards
Jan 05, 2021 -

David McDavid Lincoln Frisco responded

:-) Wow! Thank you for rating us so many stars!

January 04, 2021

Was not satisfied with this dealership, only thing good was they gave me what I asked for on price. Purchased my vehicle and was told hope you enjoy your car...bye. No even helped me set up my vehicle for More

by arifftx234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Romeo Ahmad
Jan 06, 2021 -

David McDavid Lincoln Frisco responded

Hello, thank you for bringing your experience to our attention. We value your business and would like the opportunity to try and regain your trust in our business and address your purchase concerns. Please give us a call at (972) 964-5000 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Thank you and take care.

Jan 06, 2021 -

arifftx234 responded

Confused as to why I should call you all. Shouldn’t it be the other way around? Please correct me if I’m wrong.

Jan 07, 2021 -

David McDavid Lincoln Frisco responded

Actually we would have contacted you immediately upon receiving this review as we seek to address and resolve customer concerns; however you have not provided us with your name. You posted this review as "arifftx234" which isn't sufficient for us to research in our customer system. Since Dealerrater allows private messaging, feel free to respond privately with your legal first and last name and phone number and a member of our sales team will reach out. Thanks so much and we look forward to addressing your concerns.

Jan 08, 2021 -

arifftx234 responded

My name is Allison Rivas. 432-258-2614. And a member of your sales team?? Might want to reach higher than that. Thanks!

Jan 18, 2021 -

David McDavid Lincoln Frisco responded

Thank you! We hope to be of service to you again!

Jan 20, 2021 -

arifftx234 responded

???? This doesn’t help any actually. Confused by this response from the above conversation.

Jan 20, 2021 -

David McDavid Lincoln Frisco responded

That was an autoresponder. Our apologies. Have you been contacted by our team, Allison?

Jan 21, 2021 -

arifftx234 responded

Not a word...

January 03, 2021

Romeo made our used care purchase experience a delight. He did everything he said he would do. He went above and beyond our expectations. He was a delight to do business with. I have never had a better au More

by JPGreer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Ahmad
Jan 04, 2021 -

David McDavid Lincoln Frisco responded

JPGreer, thank you for taking the time to leave us this positive review! Have a wonderful day!

December 31, 2020

I am still working on the final details but this place is great! Romeo Ahmad is amazing and is getting me into the perfect vehicle for my wife! Thank you so much!! More

by jeramy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Ahmad
Jan 05, 2021 -

David McDavid Lincoln Frisco responded

Thank you! We hope to be of service to you again!

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