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David McDavid Lincoln Frisco

Frisco, TX

4.3
636 Reviews

6400 TX-121

Frisco, TX

75034

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Showing 636 reviews

May 30, 2017

Excellent customer service Edward Freeman of David McDavid Lincoln was the most professional salesman... he when beyond my greatest expectations. Myself and my wife was so impr More

by Connie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Freeman
Jun 07, 2017 -

David McDavid Lincoln Frisco responded

Thank you so much for your business and your kind words. I am happy that Edward and the team took good care of you guys and we hope to have the opportunity to work with you again in the future.

February 26, 2017

Tried to extort money from my senior citizen parents My parents are in their mid-70s and rarely treat themselves to anything. They found a slightly used Lincoln at this dealership and made a trade in. More

by Unhappy daughter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
general manager
August 31, 2016

Sales lady Susan A. was our sales lady. She worked with us on the deal over a matter of several visits. (We also were looking at cars at several other dealership More

by Neal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan A.
August 01, 2016

You will be cheated, wronged and defrauded. After becoming interested in acquiring a 2016 Lincoln MKZ and communicating with a salesperson at Sam Packs Five Star Ford who facilitated previous sa More

by Why?
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Keith, Ed Nogar, Ed Gusa, John in used car sales, Darrick Thompson, Rosa C (refused to give her name).
Sep 14, 2016 -

David McDavid Lincoln Frisco responded

Greetings and thank you for bringing all of this to my attention. Yes, you may go to any Ford store of your choice. We are happy to mail a copy of your lease agreement to you; however we need you to reply in a private message confirming your identity and address since your screen name does not include your first or last name. If you have any additional questions or concerns, let me know. Will Palasota, GM

June 03, 2016

HORRIBLE and SO SLOW The GM( Will Palasota) here is great. He actually took the time out to call me in order to clear up a misunderstanding. I really admire him for doing More

by Tyeshia Ferrell
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Will Palasota
Jun 09, 2016 -

David McDavid Lincoln Frisco responded

Greetings Tyeshia and thank you for bringing all of this to my attention. Unfortunately we cannot find your contact information in our system and I want to make sure that you have the correct store location before moving forward to resolve. Can you reply in a private message and give me your contact as soon as possible? I look forward to assisting you. John Keith, Service Director 972-468-8743

Nov 08, 2016 -

David McDavid Lincoln Frisco responded

Greetings Tyeshia. We definitely want to get this resolved to your satisfaction and would like to reiterate what we spoke about on Saturday. We need you to schedule an appointment so that we are ready and prepared for your arrival. We understand that you get off of work late and have offered to have our technician stay late to accommodate you. The entire process will take less than 30 minutes. We will do what needs to be done to get your concerns addressed and resolved; we just need to know ahead of time when you will be here. Let us know. Thank you. John Keith, Service Director 972-468-8743

November 04, 2015

Service Center has terrible customer service and work I highly recommend that you do not go to David McDavid Lincoln of Plano. The customer service and bodywork performed is TERRIBLE. I was sent to Da More

by kmw0211
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Trent, Dominic Caranfa, Casey Mooreland
July 14, 2015

Class Act My experience purchasing a vehicle from David McDavid's Plano Lincoln was absolutely great. A very professional staff from start to finish. They took More

by mdherrera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bowers
Jul 30, 2015 -

David McDavid Lincoln Frisco responded

Thank you for taking the time to review David McDavid's Plano Lincoln. We are glad to have you as a part of the family and that our team has taken excellent care of you every time. If you have any questions or concerns, let us know! Welcome to the McDavid Plano Lincoln family! Will Palasota General Manager

July 09, 2015

Excellent Service I was a first time buyer and from the moment I drove up and the time I left!!! I was treated with excellent service! My sells person put me at ease an More

by Cargirl246
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward M. Freeman
Jul 30, 2015 -

David McDavid Lincoln Frisco responded

Thank you for taking the time to review David McDavid's Plano Lincoln. We are glad to have you as a part of the family and that our team has taken excellent care of you every time. If you have any questions or concerns, let us know! Welcome to the McDavid Plano Lincoln family! Will Palasota General Manager

July 05, 2015

A fantastic car buying experience I worked with Susan Najjar to purchase a certified pre owned Lincoln MKZ. This was possibly the best car buying experience I have ever had at any dea More

by Thankful
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Najjar
Jul 30, 2015 -

David McDavid Lincoln Frisco responded

Thank you for taking the time to review David McDavid's Plano Lincoln. We are glad to have you as a part of the family and that our team has taken excellent care of you every time. If you have any questions or concerns, let us know! Welcome to the McDavid Plano Lincoln family! Will Palasota General Manager

July 01, 2015

Best service ever received from a dealership. I was in the Dallas area visiting family and my air conditioner went out in my Navigator. A quick google search led me to David McDavid's Lincoln dea More

by Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ancheta
Jul 30, 2015 -

David McDavid Lincoln Frisco responded

Thank you for taking the time to review David McDavid's Plano Lincoln. We are glad to have you as a part of the family and that our team has taken excellent care of you every time. If you have any questions or concerns, let us know! Welcome to the McDavid Plano Lincoln family! Will Palasota General Manager

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