
David McDavid Lincoln Frisco
Frisco, TX
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Been screwed by this dealer twice. Buyer beware Sold me Been screwed by this dealer twice. Buyer beware Sold me a bumper to bumper warranty. Wasn't good for factory installed back up sensors. Screwed me on Been screwed by this dealer twice. Buyer beware Sold me a bumper to bumper warranty. Wasn't good for factory installed back up sensors. Screwed me on a set of tires. More
I always start shopping online, then if the deal is good I will investigate further...it's always saved me thousands. I have never, I mean never had a dealer give me a drop-my-jaw price right out of the ga I will investigate further...it's always saved me thousands. I have never, I mean never had a dealer give me a drop-my-jaw price right out of the gate until Dec 20th 2012. I started by internet shopping and got back a few quotes that made me call a few other dealerships but had I started at David McDavid Lincoln of Plano I could have saved myself several days of thinking I was heading toward a good deal with the competition. I have never in all my car shopping years had a no frills GREAT price quoted the first time. Being raised with dealership owners as neighbors I've always been told stories of the "dance" as the salesman races back and forth to the sales manager. Still being cautious of such an amazing price quote I arrived at the dealership the next night, Friday after work and driving a few hundred miles (passing a dozen Lincoln dealers along the way.) To my sheer delight the sales staff were waiting with everything done, I mean I was in and out in ONE hour with everything signed sealed and inspected. I always expect the hard sell at the end and extras added at the last minute (they'll lure you in with a great price but add extras back to the deal to make their money) but not at this dealership. To have people respect my time, money and not treat me like the young female buyer that I am was truly amazing. I mean in the past it's taken hours to get all the paperwork completed and take off in my new ride, but I hadn't expected the level of professionalism and respect that is clearly the norm here at David McDavid. I was never pressured or treated how other dealerships treat women. I left feeling empowered with my new Navigator in exactly one hour. I was able to meet friends at a local resturant for dinner at a reasonable hour and do some Christmas shopping in my new sleigh before heading back home. I did find a bulb burned out (defective bulb) upon arriving at home that night. I drove back to the dealership the day before Christmas and again with the utmost respect for my time, they had it returned to me in just under thirty minutes with no questions asked. It's been my experience in the past to have about ten minutes of paperwork with the service writer then you sit and wait another ten minutes to finally see your car moved from the service drive, not here! Again, to my utter surprise it was wisked away without a question or hesitation about the nature of the visit. It's rare that I say nice things about car dealerships but I have to say that David McDavid Plano Lincoln is a truly rare gem in a field of shifty-eyed salesmen looking for a quick buck. The best part is that my mother was treated the exact same way when she went to buy her MKT, the sales staff treated her better than I would have and my mother is the apple of my eye. They have gained an entire family of business for life and we buy cars, lots of cars. Best experience ever. More
I JUST PURCHASED MY FOURTH AND FIFTH VEHICLES FROM DAVID MCDAVID LINCOLN. I COULD NOT HAVE BEEN MORE PLEASED WITH SUSAN AND STEVE. SUSAN IS A GREAT SALEPERSON, WITH NO PRESSURE APPLIED. STEVE IS GREAT AS AN MCDAVID LINCOLN. I COULD NOT HAVE BEEN MORE PLEASED WITH SUSAN AND STEVE. SUSAN IS A GREAT SALEPERSON, WITH NO PRESSURE APPLIED. STEVE IS GREAT AS AN ASSISTANT SERVICE MANAGER. I HAVE DEALT WITH HIM FOR YEARS. BOTH SUSAN AND STEVE WERE VERY HELPFUL. More
I had new brakes and a new rotor put on in November. I had new brakes and a new rotor put on in November. After they put them on I noticed that my braking power was substantially reduced during hard I had new brakes and a new rotor put on in November. After they put them on I noticed that my braking power was substantially reduced during hard braking situations. So I called and they said to bring it in the next morning. I got up early to take it in prior to going to work. They 'fixed' it while I waited. As I was driving it to work I found it had the same issue and called back a few days later for another appointment. All the time driving much slower than normal and leaving a lot more room between me and the car in front. They finally got it right the third time. But bleeding air out of the brake line is not that technically challenging. Not getting it right the first time was mildly annoying. Taking three times to get it right was very annoying. More
Susan is always on the lookout for a automobile that she thinks you may very well be interested in and she hits the mark on many occasions with this on the task work effort.Success comes with that dedicatio thinks you may very well be interested in and she hits the mark on many occasions with this on the task work effort.Success comes with that dedication. Within the Shop, I would like to also recommend Mac McDaniel as a assistant service manager. More
I was out researching my next vehicle and had 4 SUVs in mind and was making the rounds test driving them all. This was my third stop with one left to go. After seeing the vehicle, driving the vehicle and mind and was making the rounds test driving them all. This was my third stop with one left to go. After seeing the vehicle, driving the vehicle and David assisting with me learning the nuances of the vehicle it was a contender. Working with me to give me the best possible deal is what made me decide to buy the vehicle. I am very satisfied with my experience. More
I was very pleased with my dealings with this dealer, from start to finish. They were friendly, cooperative, helpful and obviously love their jobs. I bought an MKZ Hybrid through the USAA Car Buying Serv from start to finish. They were friendly, cooperative, helpful and obviously love their jobs. I bought an MKZ Hybrid through the USAA Car Buying Service who put in touch with this dealer and one other. David McDavid, while 60 miles from my home, was the easiest to get to, and I'm glad I did. More
This dealership made our buying experience very easy, uncomplicated, friendly, respectful, and calm. I will definitely go back in the future. We won't be needing another vehicle for a while, but when t uncomplicated, friendly, respectful, and calm. I will definitely go back in the future. We won't be needing another vehicle for a while, but when that time comes I will check with David McDavid first. Susan N. was so pleasant and fun to work with that our time there flew by and felt like mere minutes. The make ready department did a fantastic job detailing the vehicle for us to drive it away, and the finance team did an amazing job getting us where we needed to be. I will recommend this dealership to my friends and family! More
We were "just looking" for a new Lincoln MKZ but Mike Fries had us sold on the dealership within minutes. The friendliness and attitude was just what you need when purchasing a car. I may o but Mike Fries had us sold on the dealership within minutes. The friendliness and attitude was just what you need when purchasing a car. I may or may not of bought a car from McDavid, but Mike took the "may not" part out of the equation. More